The team were fantastic. Phil, Aaron and Steve who loaded up in Newcastle were super efficient and careful with all boxes and furniture. The team in Cardiff Phil with Chris and John done an excellent... See more
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Hoults Removals is a moving and storage company in Newcastle Upon Tyne, providing a quality domestic, international and commercial removals and storage service to customers throughout the North East. Since 1917, Hoults Removals has been providing reliable and local removals and storage services to families and businesses on the move in both the UK and overseas. We provide removal services to areas throughout the North East, including Newcastle, Gateshead, Northumberland, Sunderland, Durham, Darlington, York, Carlisle, Tweedmouth and Teesside. Hoults also offers services to help you relocate internationally. We can help you no matter what you require, so make sure you get in touch and we will do our best to assist. Hoults offers a professional and personalised service to suit your needs. We have been moving homes for generations and know that every customer has different unique requirements. Whatever your situation, we can help you achieve what you want at a schedule suiting what you need, when you need it. We can personalise the your move to suit your requirement, allowing for your timescale and your budget.
Whitley Road, NE12 9SW, Longbenton, United Kingdom
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The quote experience was very professional and every time I rang for an enquiry it was answered. Unbelievable value for price we thought, took all stress of moving away.
On the day of the removal, the 2 removal lads (Ian and George) turned up and immediately started work. Nothing was an issue, any problem I had they had a solution. Made the whole moving part of the day enjoyable, had a great laugh along the way which made it even better.
Would 100% recommend Hoults removals to anyone needing removals, if you get Ian and George as your removal men you are sorted

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Great experience using Hoults from when we first enquired through to moving day. Megan was really helpful at the booking stage, providing us with the info we needed without being pushy. The two guys on the day were excellent - they worked so hard getting our many boxes out of one house and into the new one and worked very quickly. Everything was taken care of and looked after. Thank you!

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Excellence service for removal from Northumberland to the south east . Both teams of packers at each end were professional and friendly and very respectful of my property and its contents . Megan , who organised all the logistics was especially kind , changing our dates and helping us throughout . She really eased a stressful move with her excellent customer service . Reasonable prices as well compared to other quotes . Happpy and would definitely recommend!

Reply from Hoults Removals
Excellent service from the pre-move home visit, having a nice manager to contact with queries & the removal team were very professional, nothing was too big or difficult to move. The team made a very difficult move more manageable - thank you.

Reply from Hoults Removals
Really helpful the crew were brilliant and Megan in the office was great as we had to cancel a move and put stuff in storage with 18hrs notice

Reply from Hoults Removals
We moved at the end of August. Absolutely first class service. The team were fabulous. Very professional and friendly. Everything from heavy objects to fragile ornaments were successfully transferred seamlessly to our new home. Thank you hoults we definitely recommend you.

Reply from Hoults Removals
Megan who I communicated with in the office was fantastic as I’d had my belonging moved and stored with hours for two years. She then quickly arranged for them to be moved in to my new house. All my furniture was protected and in the state I had left it. I will say it is quite expensive to have it delivered when I had already paid storage for two years, maybe there should be some sort of discount taking that into consideration.

Reply from Hoults Removals
Excellent service from Hoults again. Removal team worked really hard to pack, load and deliver. Nothing was damaged, they took good care of our belongings and walked around the whole house before they left to ensure we were happy with everything. This is the second time we have used Hoults, they are first class. Megan, our move manager was excellent on both occasions, so friendly and efficient.

Reply from Hoults Removals
The packaging was exceptional and the time and time keeping exactly as proposed . No mean feat for a complicated move
Very well done and many thanks to Dave and team , Megan and Euan

Reply from Hoults Removals
AARON and his 2 helpers worked like trojans, non-stop to clear the old house in 3 hours and load everything into the new house, which took more than 3 hours. They all had a positive attitude and a smile throughout the move, which was from Essex to Durham, over 2 days. Nothing was too much trouble, such as moving the lorry several times to give neighbours access to parking areas; and moving the heavy furniture around the new place to find the best position for it.

Reply from Hoults Removals
Excellent service from start to finish. Complicated relocation considerably assisted by helpful, professional and communicative staff. Goods and chattels safely packed and delivered, all arriving safe and sound. Removal staff at both ends helpful, friendly, nothing too much trouble, just got on with the job. Thank-you.

Reply from Hoults Removals
Hoult's have provided a very professional service for us. Communication and organisation have been good throughout and the removing team were efficient and respectful of our belongings making a potentially stressful time as pain free as possible.

Reply from Hoults Removals
Moving home must rate as one of the more stressful experiences, and the actual process of packing up your old home and physically relocating is a major part of that stress. It's no exaggeration to say that I was dreading it.
Hoults Removals made my recent move pretty much perfect and pain free: the team were thoroughly professional, friendly, technically competent, and clearly knew their stuff. At both ends - from my old home to my new home - I can honestly say that Hoults took the stress out of moving. I would have no hesitation in recommending them and I'd certainly use them again.

Reply from Hoults Removals
Very good team !
They worked so hard lifting some v heavy furniture
Well done and thanks to them👍🏻

Reply from Hoults Removals
Hoults provided an excellent seamless service. The lads on the van worked tirelessly and professionally at all times!

Reply from Hoults Removals
A very professional, efficient and friendly service. I would recommend the company to other customers

Reply from Hoults Removals
We had the best experience with Hoults Removals. Megan was our main contact with the company. Her patience was legendary, as we kept changing the moving date due to delays whilst purchasing our apartment. We had done our own packing, but in under 4 hours the driver, Joseph, and two guys local to London, quickly and efficiently packed the contents of our crammed 2 bedroom apartment into the truck. The next day Joseph & two new guys, local to Morpeth, then transported our furniture up 4 flights of stairs, and carried a library of book boxes to our top floor apartment. Again, it was quick and efficient and all done with a wicked sense of humour, for which we were very grateful. Everything arrived intact, nothing was damaged, and it was the smoothest and most hassle-free of the many moves we’ve done over the years. Thank you. 🙏
P.S. Sorry I couldn’t remember your names, guys - but I did warn you I’d forget.

Reply from Hoults Removals
So pleased we chose Hoults for our house move. They were fantastic all the way through. So helpful, professional, considerate and friendly. Seriously I wouldn't go anywhere else for a removal.

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