Absolutely fabulous experience. The clinic is very relaxing when you walk in. I was an anxious wreck before my early assurance scan and i was just made to feel at such peace. The lovely sonographer to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Such a wonderful place! As soon as you walk in, the place is so calming and relaxing. The woman front of 'house' is so friendly and helpful. The sonographer was unbelievably patient and willing to t... See more
Company replied
The absolute best, so welcoming friendly and just lovely ladies that work in there. Spent so much time doing thescan, spoke through everything was very thorough and didnt miss anything. I highly recom... See more
Company replied
“I had an early pregnancy scan at Imaginatal and was very impressed. Booking was quick and straightforward, and I was able to get an appointment on same day . The clinic was easy to find and had a ca... See more
Company replied
Company details
Written by the company
Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.
Experience Imaginatal's Exceptional Care
Written by the company
- Free Rescan Policy for Early Scans
- Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
- Accurate Gender Scans Guaranteed
- Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
- Comprehensive Health Screenings
- Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
- Friendly and Welcoming Environment
- Join our happy customers. Experience our award-winning care and welcoming staff today!
Our Rescan Policy
Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"
Contact info
151 Wick Road, Brislington, BS4 4HH, Bristol, United Kingdom
- 08006404299
- info@imaginatal.co.uk
- imaginatal.co.uk
Book Your Health Scan Today
4.8
Excellent
611 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service . Very reassuring and informative. Staff were very caring and professional .
February 6, 2026
Reply from Imaginatal
Hi,
Thank you for your wonderful review. We’re so pleased you felt reassured and well looked after during your visit. It’s really important to us that everything is explained clearly and that you feel supported from start to finish, so your kind words about our team mean a lot.
Best wishes,
Imaginatal Team
Such an incredible experience- the…
Such an incredible experience- the staff were amazing! Big shoutout to Joseph who was super helpful at explaining everything during the scan x
February 5, 2026
Reply from Imaginatal
Hi,
Thank you so much for sharing this lovely feedback — it means a lot to us. We’re so happy you had such a special visit, and we’ll be sure to pass your kind words on to Joseph. He’ll be thrilled to hear he helped you feel informed and comfortable throughout your scan.
Best wishes,
Imaginatal Team
Amazing experience 🫶🏻
February 5, 2026
Reply from Imaginatal
Hi,
Thank you so much for taking the time to leave us a 5-star review 🫶🏻 We’re really pleased you enjoyed your visit and that our team could help make it a calm, positive experience.
Best wishes,
Imaginatal Team
Would highly recommend
Would highly recommend! Made us feel at ease from the moment we walked in. Explained everything in detail and made sure we understood and answered any questions we had. Was amazing to see & hear our little baby so early on!
February 4, 2026
Reply from Imaginatal
Hi,
Thank you for such a wonderful review and for recommending us! We’re so glad you felt comfortable and supported from the moment you arrived. It’s really important to us that everything is explained clearly and that you leave feeling confident and reassured. And what a special moment to be able to see and hear your little one so early — we’re honoured we could be part of that memory.
Best wishes,
Imaginatal Team
Lovely welcoming environment
Lovely welcoming environment. All staff approachable and very welcoming
Sonographer very gentle and reassuring
February 4, 2026
Reply from Imaginatal
Hi,
Thank you so much for your lovely review. We’re really happy to hear you enjoyed the calm, welcoming atmosphere and felt comfortable with the team. It’s especially great to know the sonographer helped you feel reassured and well cared for throughout your scan — that means a lot to us.
Best wishes,
Imaginatal Team
Very nyc and cooperative staff.
February 2, 2026
Reply from Imaginatal
Hi,
Thank you for the 5-star rating! We’re so pleased you felt well looked after during your visit — our team always aims to make everything smooth, friendly, and stress-free from the moment you arrive. We’d love to welcome you back anytime.
Best wishes,
Imaginatal Team
Amazing experience
Amazing experience, lovely staff and so relaxed and at ease, thank you
January 31, 2026
Unprompted review
Reply from Imaginatal
Hi
Thank you for the 5-star review! We’re so pleased you had a calm, comfortable visit and felt well looked after throughout. We’ll be sure to share your kind feedback with the team, and we’d love to welcome you back whenever you need us.
Best wishes,
Imaginatal Team
They was so warm and welcoming.
They was so warm and welcoming.
Made me and my partner feel very at ease.
The scan lady was very polite and gave me all the space I needed as I was nervous..
January 30, 2026
Reply from Imaginatal
Hi
Thank you so much for the 5-star review. We’re really glad you and your partner felt comfortable throughout your visit. Creating a calm, supportive environment is so important to us—especially when someone arrives feeling a bit anxious—so it’s lovely to hear you felt respected, unhurried, and well looked after. We’ll be sure to share your kind feedback with the sonographer too.
Best wishes,
Imaginatal Team
They explain everything from A to Z
They explain everything from A to Z. They are very helpful and genuinely want to support you in the best way possible. This gave me a very good feeling.
January 28, 2026
Reply from Imaginatal
Hi
Thank you so much for the 5-star review! We’re really pleased to hear that you felt well guided and genuinely cared for throughout your visit. Knowing that our approach left you feeling comfortable and reassured means a great deal to us.
Best wishes,
Imaginatal Team
Everything was nice!
January 28, 2026
Reply from Imaginatal
Hi
Thank you so much for the 5-star rating! We’re really pleased to hear you had a lovely, smooth visit with us
Best wishes,
Imaginatal Team
A thorough examination with a same day…
A thorough examination with a same day typed detailed report.
January 26, 2026
Reply from Imaginatal
Hi,
Thank you for your kind review. We’re so pleased you had a positive experience and that receiving a detailed report on the same day was helpful and reassuring.
Best wishes,
Imaginatal Team
A truly beautiful experience!
January 26, 2026
Reply from Imaginatal
Hi,
Thank you so much for taking the time to leave us a 5-star review. We’re really pleased you had a positive experience with us
Best wishes,
Imaginatal Team
Excellent services and welcoming.
Excellent services and welcoming.
January 25, 2026
Unprompted review
Reply from Imaginatal
Hi ,
Thank you for your kind words. We’re really pleased you had a positive experience and felt welcomed from the moment you arrived. We hope to see you again whenever you need us.
Best wishes,
Imaginatal Team
They were very welcoming and didn't…
They were very welcoming and didn't make me feel silly after listing my symptoms. I had an early pregnancy scan and it was amazing
January 25, 2026
Unprompted review
Reply from Imaginatal
Hi ,
Thank you so much for your kind review. We’re really glad you felt welcomed and taken seriously — you should always feel comfortable talking through any worries, especially in early pregnancy. It’s wonderful to hear your scan experience was such a positive one, and we’re so pleased we could support you during that important moment.
Best wishes,
Imaginatal Team
They talk through everything while…
They talk through everything while doing the scan if you have any questions there willing to answer them and they are very friendly and caring
January 24, 2026
Reply from Imaginatal
Hi ,
Thank you for your lovely feedback. We’re really happy to hear you felt listened to and looked after during your scan. Our team always aims to explain what they’re seeing as they go and make sure you feel comfortable asking anything at any point — so it’s great to know that came across.
Best wishes,
Imaginatal Team
Not good
I went to the clinic in the United Kingdom for the first time to have an ultrasound scan, and the experience was disappointing.
During the examination, I was not informed that gas could affect the clarity of the images, and no suggestion was made to stop the scan or reschedule the appointment.
Later, I was surprised to find that the report stated the images were unclear due to gas. I expected clearer communication and a more professional approach, especially as this was my first visit to the clinic. Unfortunately, I left with an unhelpful result and an unclear report
January 24, 2026
Reply from Imaginatal
Hi,
Thank you for taking the time to share this feedback, and we’re genuinely sorry that your first visit didn’t feel well-explained or supportive.
You’re right to expect clear communication during your appointment. Bowel gas can sometimes affect ultrasound image quality, and we should have explained this at the time, along with what options were available. I’m sorry we didn’t set expectations clearly, and that the report felt unclear and unhelpful afterwards.
We’d really like the chance to put this right. Please contact us at info@imaginatal.co.uk with your name and appointment date, and we’ll review what happened and arrange a follow-up scan and/or a clearer discussion of the results with a clinician.
Thank you again for raising this—your feedback helps us improve how we communicate and support patients, especially those visiting us for the first time.
Best wishes,
Imaginatal Team
Excellent service
I would like to thank the staff of Imaginatal, the reception and the sonographer. They are very friendly, accomodating and they provide excellent service. The clinic is super clean as well. Thank you so much.
January 24, 2026
Reply from Imaginatal
Hi ,
Thank you so much for your kind review. We’re really pleased to hear you felt well looked after by both our reception team and your sonographer, and that everything ran smoothly for you. Keeping the clinic spotless and creating a welcoming, supportive space is something we care a lot about, so it means a great deal that it stood out during your visit.
Best wishes,
Imaginatal Team
Great experience!❤️
January 23, 2026
Reply from Imaginatal
Hi,
Thank you for leaving us such a lovely rating — it means a lot to know you enjoyed your visit. We’re so glad we could help make the appointment feel special, and we’d be delighted to welcome you back anytime. ❤️
Best wishes,
Imaginatal Team
Excellent experience to find out the…
Excellent experience to find out the gender of our baby
January 16, 2026
Reply from Imaginatal
Hello,
Thank you for sharing your lovely feedback — we’re so pleased we could be part of such a special milestone and help you find out your baby’s gender. Wishing you an exciting rest of your pregnancy, and we’d love to welcome you back again anytime.
Best wishes,
Imaginatal Team
The word of toys and quiet…
I love this place from entrance because I was feeling like in another words of toys and quiet.I love the lady from reception and also the lady who offer me a gender reveal and I m not gona forget ever! Thank you for that guys!I strong
Recommend! ❤️❤️❤️❤️
January 22, 2026
Reply from Imaginatal
Hi,
Thank you for such a heartfelt review! We're so touched to hear how special your experience was from the very moment you walked in. It’s lovely to know our team made a lasting impression—especially during such an unforgettable moment like your gender reveal. Your kind words and recommendation mean the world to us! ❤️
Best wishes,
Imaginatal Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.