Inion Arts Reviews 576

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their effectiveness and the excellent results achieved. Many appreciate the efficient delivery service, noting that items arrive quickly and are well-packaged. The staff receives frequent commendation for their helpfulness, knowledge, and friendly demeanor, particularly during workshops where their teaching skills are highly valued. The ordering process is also described as easy and straightforward by many. However, some customers experienced minor issues, such as a lack of communication regarding order updates or emailed queries. A few also noted that the colors of some resin products were not as expected, appearing different from their descriptions. Additionally, some people mentioned that certain dips were a bit thick, though this was attributed to warmer weather.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers consistently praise the good quality of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the good quality products,... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the helpfulness, expertise, and... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, with a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Inion arts were hugely helpful in giving me exactly the information I needed about their differnt dips before I made my purchase. They then sent my order quickly and beautifully packaged. Absolute st... See more

Rated 5 out of 5 stars

Fantastic workshop at the nec craft show today, fun and easy to follow, end result was beautiful. I've come home with a kit and can't wait to give it another go. Definitely pre-book a Workshop before... See more

Company replied

Rated 5 out of 5 stars

This product is unique, easy to use and gives you a wow factor look, every time. Abigail is a great tutor, which I experience at Farnborough Sept 2025. Great value on the kits, easy to understand onli... See more

Company replied

Rated 5 out of 5 stars

My order is due today. Ordered but was kept fully updated on the situation. Communication was 10 out 10 we are sure that this birthday gift will make my sisters day. The ordering process was easy and... See more

Company replied


Company details

  1. Craft Store

Written by the company

Our craft kits make resin dip flowers easy! Step by step video instructions. Great prices with a large variety of colours. Brilliant gift ideas.


Contact info

4.8

Excellent

TrustScore 5 out of 5

576 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Resin dip

They had run out of one product. They offered a delay or send it without it. I was able to pick another colour, no problem. Beautifully and carefully packaged when it arrived.

May 23, 2024
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Reply from Inion Arts

Thank you for your kind comments, especially regarding the packaging. We try to make sure that being environmentally aware does not mean it can't look pretty!

Rated 5 out of 5 stars

Prompt response to order

Prompt response to order.
Informed that one item was unavailable prior to order being despatched.

May 18, 2024
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Reply from Inion Arts

We do try to keep our customers informed of all developments, as we appreciate how important communication is. Thank you for your kind comments.

Rated 5 out of 5 stars

Great service

As always prompt delivery and we'll packaged

May 25, 2024
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Reply from Inion Arts

Thank you for writing such a complimentary review. We appreciate all your comments.

Rated 5 out of 5 stars

My go to craft company!

You can't get better customer service in the UK. From initial order to fast delivery, knowing that Abigail and Melody are taking great care along the way with my order, especially when its a last minute order for a workshop, gives a huge sense of relief. This is a brilliantly run, friendly family business, selling excellent products for crafters.

May 18, 2024
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Reply from Inion Arts

Oh what a lovely review! Thank you so much and especially for sharing with others.

Rated 5 out of 5 stars

Excellent product

Excellent product really good instructions both printed or video realistic fininshed product

April 30, 2024
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Reply from Inion Arts

Thank you for your comments - I am particularly pleased that you have mentioned the instructions and video as it is not easy to produce instructions that meet everyone's expectations - but we do our best!

Rated 5 out of 5 stars

Easy to order

Easy to order. Prompt delivery and very pretty packaging 😊

May 4, 2024
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Reply from Inion Arts

Thank you for writing a review, and such a kind one. We do try to deliver as promptly as we can, even though sometimes it is not possible!

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Delivery was quick. Well done will definitely use again.

May 3, 2024
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Reply from Inion Arts

Thank you for such a positive review. As a small family company, we really take such comments to heart.

Rated 5 out of 5 stars

Great service!

I ordered dipping resin, wire and a wool block. The parcel arrived in under 48 hours, with each part well-wrapped in recyclable packaging. Everything was as I wanted and the products are good quality.

April 30, 2024
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Reply from Inion Arts

Thank you for your kind comments. We try to be environmentally aware, and make sure that all our packing is made from recycled or sustainable materials, and can in its turn be recycled or repurposed - and we are pleased that you have commented on this.

Rated 5 out of 5 stars

I love these kits

I love these kits. Well packaged and speedy delivery

April 5, 2024
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Reply from Inion Arts

Thank you for your positive feedback, which is always welcomed. We recently changed our packaging to make it both more environmentally friendly, and also to support a small local business which is committed to sustainability, so we are doubly pleased that you commented on it!

Rated 5 out of 5 stars

Everything arrived safely because it…

Everything arrived safely because it was so meticulously packaged. I was very happy with my kits from Inion Arts. The resin kit included enough resin to make 240 leaves or flowers, all at a very good price. I would definitely recommend them to anyone looking for a new craft to try. 💐 🌹 🌻 🌷 🌼

April 3, 2024
Unprompted review
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Reply from Inion Arts

What lovely comments! Thank you so much for sharing them - reviews are so important now and as a small family business we rely very much on reviews such as this to "spread the word" about Inion Arts.

Rated 5 out of 5 stars

Received what I had ordered in good…

Received what I had ordered in good condition, packaged well 100% . Nothing to complain about.

April 12, 2024
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Reply from Inion Arts

Thank you for taking the time to write a review for us, we do appreciate all feedback. As we have just moved over to new sustainable packaging we are particularly pleased that you commented on it. Thank you again!

Rated 4 out of 5 stars

Beautiful product

I loved the product I received especially the turquoise dreams but unfortunately I was refunded for the fuchsia as it was out of stock which was a bit disappointing. I can't fault the customer service or product both are amazing.

March 24, 2024
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Reply from Inion Arts

I am sorry the Fuchsia was out of stock (it is back in stock now). We create a lot of our own resin colours and the dye we use for Fuchsia is the one we use most frequently and for some reason more people than was anticipated wanted pink-based colours in April! Turquoise Dream is lovely but I think that the new colour Periwinkle Shimmer beats them all! Thank you for your lovely review.

Rated 5 out of 5 stars

Fantastic product and fast delivery

Fantastic product and fast delivery

March 23, 2024
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Reply from Inion Arts

Thank you so much for the review. It means a lot to us as we are a small independent family company. We try to serve our customers as we ourselves would want to be served, and we are always pleased when we get a review saying we have got it right!

Rated 5 out of 5 stars

Bought as gift

Bought as gift, arrived in good condition and recipient loved them.

March 18, 2024
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Reply from Inion Arts

So pleased the items made such a nice gift. Thank you for your review.

Rated 5 out of 5 stars

1st rate service

Promt service and good products.

March 12, 2024
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Reply from Inion Arts

Thank you for your comments - we do appreciate you taking the time to write a review - especially such a positive one.

Rated 4 out of 5 stars

Craft items are all labelled and easy…

Craft items are all labelled and easy to use.
The video is not so easy to access and open .
I like to have a hard copy but the format of the download doesn’t work with printing.

March 4, 2024
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Reply from Inion Arts

It is a shame but it is a fact that certain operating systems, such as those for iPads will not enable you to download PDFs. If you can access a laptop then the instructions will download easily. If you are having a problem with accessing the video, we would like to know so we can help you sort it out.

Rated 5 out of 5 stars

Very prompt service

Very prompt service, great packaging and excellent prices.

March 11, 2024
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Reply from Inion Arts

Thank you for your positive review and for taking the time to write it.

Rated 5 out of 5 stars

Great products and great company

Great products and great company! Will definitely be ordering again.

February 25, 2024
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Reply from Inion Arts

Thank you for your positive review. We appreciate you taking the time to write it and look forward to your future orders!

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