While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
WITH MORE THAN 8 YEARS IN THIS FIELD AND MORE THAN 13,000 CUSTOMERS, INSTANTKEYS LLC HAS ACQUIRED A LOT OF EXPERIENCE & PARTNERSHIP WITH MICROSOFT UNDER ID 812453 IN THE KEYS AND SOFTWARES DOMAIN TO SERVE GOOD QUALITY SERVICE AND CREATE A GOOD REPUTATION, INCLUDING A GOOD RELATIONSHIP BETWEEN US AND OUR CUSTOMERS.
Ave 8810 Emerson , 90045 CA, Los angeles , United States
2.8
14 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ordered from them and forgot about it but there is zero record of me ever getting the key and their website is sketchy and wont let you login to view and doesn't sent password resets
They took our money but never sent the so-called "Instant Delivery Key"
After few days of buying there Office 365 I got a message from MIcrosoft saying "Account Deactivation: We've determined that this Office 365 account is unauthorized. The account will be closed on Aug 29 2023, 14: 17:06 UTC and you'll lose access to your files on this date." When I reach out to them, no reponse.
Thank you for your excellent customer service and super fast shipping.
I was able to create login for windows365 with my own login credentials so the login account that was given did not solve the issue i was having so I wasted my $9 for this.
Terrible page, they do not comply with what they promote because in the end one has to do the final activation by calling, which is not explained before selling the product, because the keys granted are the same that they give to everyone and they are already expired.
Reply from Instantkeys LLC
Dear valued customer,
Thank you for reaching out and providing your feedback
I was worried about purchasing after reading some of the reviews, but someone commented about how to go about getting key code and it worked fine for me. As mentioned by another, after purchase, you can find access code by going to email (in my case I found it in spam folder). Installation did take about 20 minutes.
I did not receive my order or any follow-up. Very disappointed . Scam!!!
Reply from Instantkeys LLC
Dear valued customer,
Thank you for reaching out and providing your feedback We Send it to you just check email spam folder if you didn't find it on inbox or contact live chat support at www.instantkeys.us we are ready to assist you
However i will resend it on email right now
Reply from Instantkeys LLC
Dear valued customer,
Thank you for reaching out and providing your feedback We Send it to you just check email spam folder it not on inbox or contact live chat support at instantkeys.us However i will resend it on email right now
Thanks again
I appreciate the fast response in all matters during my transaction.
However the keys did not work no matter what I did.
Windows 11 did not prompt me for a phone activation.
I also want to humbly state I have been in IT work in banking and network support for the better part of 15 years.
Your instructions were very clear however the most recent build of Windows 11 does not prompt for phone activation or did not in my case.
I am of the belief the keys sold to me were defective. I was able to go to a competitor site called G2A and their keys worked perfect first try.
Site staff are courteous, yes, but this is a bad experience overall.
Reply from Instantkeys LLC
Dear valued customer,
Thank you for reaching out and providing your feedback regarding your recent transaction. We appreciate your kind words about our fast response time and commend our staff's courteousness. However, we are truly sorry to hear that you experienced difficulties with the product keys you purchased.
We understand how frustrating it can be when things don't work as expected, especially when you have a wealth of experience in IT work. We apologize for any inconvenience caused by the lack of prompt phone activation with Windows 11. While our instructions were clear, it seems that the most recent build of Windows 11 may have had compatibility issues with the keys provided.
We take quality control very seriously, and we are concerned that the keys you received may have been defective. We apologize for any inconvenience this may have caused you. It's good to know that you were able to find a solution through a competitor site , and their keys worked perfectly for you.
We truly value your feedback, as it helps us identify areas where we can improve. We will review our product sourcing and quality assurance processes to ensure that our customers receive fully functional keys in the future. Your experience is not representative of the high standards we strive to maintain.
Once again, we apologize for the inconvenience and frustration you encountered. If there is anything else we can assist you with, please don't hesitate to let us know. We appreciate your understanding and look forward to serving you better in the future.
Best regards,
Easy to install, good price and works flawlessly, all good.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
