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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their amazing scents and the soft, smooth feeling they leave on the skin. Many appreciate the eco-friendly and vegan nature of the products, often noting their suitability for sensitive skin and the high-quality, handmade ingredients. Reviewers also love the variety of scents and products available, with many becoming returning customers due to the excellent quality and effectiveness. However, some people mentioned that the products are expensive. A few customers also expressed dissatisfaction with the company's previous policy regarding product selection, feeling that they were unable to choose specific scents they desired.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the luxurious body butters,... See more

Quality

Clients share positive opinions on quality, consistently praising the products. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this company - all of their products smell amazing and leave my skin so soft and smooth. But, most of all, I appreciate how the products come in plastic free packaging and are vegan, which is b... See more

Company replied

Rated 5 out of 5 stars

I ordered a few samples from here after seeing them on social media, and I’m now hooked! The body butter is so luxurious, it’s not at all greasy like most other lotions I’ve tried, it just soaks right... See more

Company replied

Rated 5 out of 5 stars

Beautiful handmade soap with timely delivery (to jersey) and a small handwritten note of thanks with my order. Little personalised touches like this are really meaningful. Will be buying again and soo... See more

Company replied

Rated 5 out of 5 stars

I am a customer from the US. I specifically purchase items from Into The Eve due to the strict guidelines on what can and cannot be put into beauty products. I have found that Into The Eve has amazing... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

We are a a small company based in Melton Mowbray, Leicestershire in the UK. We make handmade vegan, cruelty free and palm oil free soap bars and other body products like organic body butters, whipped soaps (shaving cream), body polishes (exfoliating sugar scrubs), lip butters and lip polishes. Our handmade soap bars are made with a traditional cold processed method with my own recipe. Our mission is to show people, especially the younger generation that sustainable living can be FUN by adding colour and creating cool designs with our products. All of our packaging is plastic free (apart from the lids on our jars), even our stickers and shipping labels are biodegradable! We love to use social media to show how our products are made and show the behind the scenes. TikTok and Instagram are our main social media platforms.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely company

Amazing products and such a lovely owner/team.

April 3, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you :) - Zoe

Rated 5 out of 5 stars

Love love love

You can really see the love & passion that goes into the making of the products. They are super soft on the skin, I switched the soap bars shortly after Into The Eve launched and I’ve never looked back!

July 29, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe

Rated 5 out of 5 stars

Incredible

Wow! Just Wow! Cannot tell you how amazing theses products are! ITE is incredible!! If you like luxury soap/products then ITE is the place to be!

February 16, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe

Rated 5 out of 5 stars

Zoe and her amazing team go above and…

Zoe and her amazing team go above and beyond to fulfil customer satisfaction and take so much time and effort for their products to be effective, beautifully presented, and smell amazing. Body polishes have to be my favourite of their products. The wide range of scents and ingredients means there is something for everyone and their skin type. All of the products last ages and sample products means you can try new scents before buying a bigger product if you love it! Highly highly recommend Into The Eve for all your bath/shower products and new lip products(yet to try, but as the body butters go, I know the lip butters would be insanely effective, moisturising and non-sticky)

July 29, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so so much! I really appreciate you taking the time to leave such a long review - Zoe.

Rated 5 out of 5 stars

Amazing products

I discovered her a while ago, but just few months back I placed my first order and now I regret I didn’t do it sooner.
The smell and the quality of products it is amazing 🙂
The shipping is also fast

June 9, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you! - Zoe

Rated 5 out of 5 stars

Amazing products

I love all the products from Into the Eve as they all smell unreal! My favourites have to be the whipped soap, lip butter and body butter which are all so moisturising.
All products are reasonably priced and are of the highest quality, even the imperfect products are amazing.

The customer service is also good, and the very few minor issues I have had (over the last couple of years) have all been sorted really quickly. I would definitely recommend for anyone the buy from this company!

July 29, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so so much! - Zoe

Rated 5 out of 5 stars

AMAZING!

Great products - everything smells divine and is so moisturising!!
Zoe and the team are amazing and offer great customer service.
Would 100% recommend Into the eve!!

July 28, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe

Rated 5 out of 5 stars

Order

Lovely item very pleased with it and fast delivery

July 25, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe

Rated 5 out of 5 stars

Outstanding!

As always, the products I bought were amazing! I bought the full set of lip butters and lip scrubs. These were an imperfect batch but still fragrant and nourishing. I will definitely repurchase in the future.

I feel it is important to say that there was a minor error with my order. I contacted Into the Eve and they rectified it with no issues at all. I feel this highlights how helpful and professional the team are! Many thanks again!

July 25, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! We hate to waste batches so I'm glad you found love even with our imperfects! Thank you for the feedback on our customer service too - Zoe.

Rated 5 out of 5 stars

The Best Small Business!

I've now ordered many times from Into the Eve and have had nothing but amazing experiences. The only time something ever went wrong (damaged in post) it was handled straight away. Zoe the owner is so reliable and just lovely, as is the whole team. I highly recommend ordering from them.

July 1, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so so much! - Zoe.

Rated 5 out of 5 stars

Fantastic small business

Ordered from Into the Eve multiple times, excellent customer service and their products are exceptional.

July 1, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe

Rated 5 out of 5 stars

Beautiful products

I have been buying products online from Into the Eve for the past year.

The company have an amazing array of handmade soap,whipped soap,body butters and body polishes to choose from including seasonal collections.

The products are full of nourishing ingredients and smell incredible- seriously they sometimes smell absolutely edible!!

The salt soaps and whipped soaps are my favourite,both are long lasting and the whipped soaps are incredibly moisturising.

The owner and her team are friendly,helpful and give incredible customer service including lovely little samples to test out new products.

The packaging is designed to be sustainable with glass jars and paper labelling/cardboard packaging that can all be recycled.

I have now stopped buying shower gels from the shops and only use these products.
Looking forward to my next purchase 🙂

July 29, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

WOW - what a huge review - thank you for taking the time! I really appreciate this - Zoe.

Rated 5 out of 5 stars

Would 100% recommend

Into the eve is brilliant, all the products are amazing, they have such a variety of scents and are long lasting, with great customer service which is quick to respond and extremely helpful. I would definitely recommend buying from into the eve and cannot wait to make my next purchase.

July 15, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much! Sarah is SO quick with customer service issues - I'll share this review with her. Thank you - Zoe.

Rated 5 out of 5 stars

I cannot recommend this company highly enough!

I cannot recommend this company highly enough. The products are amazing quality, super nourishing and excellent value for money with how long they last. The staff are beyond helpful & efficient with outstanding customer service if ever needed. As a small business owner Zoe is always looking for customer feedback and suggestions to expand the product range even further. You will not regret buying from ITE!

July 28, 2023
Into The Eve logo

Reply from Into The Eve

Thank you so so much! I really appreciate such a lovely review. - Zoe

Rated 5 out of 5 stars

Body polish is my holy grail product!

The body polishes are my all time favourite thing, my holy grail product! They exfoliate so well and they always smell incredible! Pineapple is my favourite scent!

July 15, 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so so much for taking the time to write this lovely review. I agree - pineapple is amazing!! - Zoe

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