Investing.com Reviews 1,220

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 236 reviews, reviewers had a great experience with this company. Customers often highlight the platform's comprehensive information and useful tools, such as the AI picks feature and charting tools, which are beneficial for both new and experienced investors. Many appreciate the user-friendly interface and how the service keeps them updated with relevant news and insights, making it a valuable resource for staying informed about the global economy. The customer service is also frequently praised for being helpful and efficient in resolving issues. However, some people were dissatisfied with the subscription model, noting that many desirable features are locked behind higher-tier "Pro+" subscriptions, even for those who have already paid for a "Pro" membership. This has led to frustration, as users often encounter banners requiring upgrades to access information. Additionally, a minority of reviewers reported issues with customer service, citing slow responses, unhelpful replies, or difficulties with account and subscription management, including problems with auto-renewal and immediate access termination after cancellation.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many reviewers report issues such as... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers found the platform easy to... See more

Subscription

Reviewers express significant dissatisfaction with the subscription process. Many customers report issues... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing dissatisfaction and labeling it as... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the politeness and helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the information deck - its width and depth. I use a paid version - hence often consulting Warren AI. Very helpful. And the AI picks feature is great as well. What I would recommend is... See more

Company replied

Rated 4 out of 5 stars

The content, is fully of really interesting notices about the global economy. (* also, local's economies) But, the number of ads, even in the "free trial" is too much. Make us read much less artic... See more

Company replied

Rated 4 out of 5 stars

UPDATE – Nov 2025: Support has recently reached out proactively and handled the situation very professionally. They acknowledged the long-standing alert issue and committed to fixing it. Th... See more

Company replied

Rated 3 out of 5 stars

Not really excited about them. Ok there is a lot of information in one place but this is it. As soon as you pay for Pro you finding that there is still a lot of option with closed door and they str... See more

Company replied


Company details

  1. Investment Service

Written by the company

Investing.com is a leading financial platform that raises the bar on what's possible for retail investors and traders — helping you find trades others can't. 50 million investors rely on Investing.com every month, tracking 180,000 instruments across 250 exchanges, in 33 languages. More than 300,000 of them subscribe to our premium tools — AI-powered stock picks, Vision AI chart analysis, a personal AI research assistant, Fair Value assessments, and breaking news — getting institutional-level intelligence without the institutional-level fees. Join the investors who know where to look to find opportunities.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good amount of data available to make…

Good amount of data available to make informed decisions on your investments. Great value.

July 7, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Anthony!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Learner Investor/Educate myself

For me, I am still a learner about the markets and trading, so the information provided is extremely helpful on my journey of learning. Thank you

June 28, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Deon!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

a compreehensive view of market

objective, focused and very useful

June 27, 2025
Unprompted review
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Reply from Investing.com

Thank you so much for taking the time to leave us a review Sergio!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Dependable

Dependable: Reliable to the point where judgements and recommendations appear to closely follow the consensus of other financial stock analysts. A very useful tool for trading as well as for portfolio development.

June 27, 2025
Unprompted review
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Reply from Investing.com

Thank you so much for taking the time to leave us a review Duce!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Wow wow like

Wow wow like

June 27, 2025
Unprompted review
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Reply from Investing.com

Thank you so much for taking the time to leave us a review Farhaan!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

very goos superb

very goos superb

June 26, 2025
Unprompted review
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Reply from Investing.com

Thank you so much for taking the time to leave us a review Murarilal!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Great Susinct info in my busy day

June 26, 2025
Unprompted review
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Reply from Investing.com

Thank you so much for taking the time to leave us a review David!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

Why he's allowed tu insult me?

Why he's allowed tu insult me? Why he's not banned after a lot of segnalations?!
members/267274889/comments

June 23, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Grazie per il tuo feedback su Trustpilot, Maurizio. Siamo spiacenti di apprendere della tua esperienza e vogliamo assicurarti che su Investing.com diamo priorità alla sicurezza degli utenti e a una comunità rispettosa per condividere approfondimenti sugli investimenti.

Prendiamo la moderazione molto seriamente, utilizzando sistemi automatizzati e supervisione umana per affrontare rapidamente i problemi segnalati.

Le nostre politiche sono progettate per contrastare una vasta gamma di comportamenti inaccettabili, inclusi, ma non limitati a:

* Molestie e attacchi personali: insulti o minacce mirate vengono investigati e affrontati rapidamente.

* Violazioni della privacy: la divulgazione di informazioni personali senza consenso comporta la rimozione del contenuto e sanzioni sull'account.

* Discorsi d'odio e discriminazione: razzismo o discorsi d'odio determinano la rimozione immediata e penalità.

* Minacce e violenza: minacce di morte o contenuti violenti portano a sospensioni o ban immediati.

* Linguaggio volgare e abuso: imprecazioni eccessive o linguaggio offensivo vengono affrontati con avvertimenti o ban.

Ci scusiamo se la nostra risposta non ha soddisfatto le tue aspettative e stiamo continuamente migliorando i nostri strumenti e processi. Il tuo feedback ci aiuta a migliorare la nostra piattaforma.

Abbiamo richiesto le tue informazioni di contatto tramite Trustpilot affinché il nostro team di supporto possa contattarti direttamente per escalare e risolvere il tuo problema specifico il più rapidamente possibile.

Grazie per aver sollevato questa importante questione.

Rated 5 out of 5 stars

Amazing 👏 good information

Amazing 👏 good information

June 23, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Jin!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Best advices

June 1, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Hakan!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Insightful Market Content

Provide insightful, in-depth market content relevant to my profession.

June 19, 2025
Unprompted review
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Reply from Investing.com

Thank you so much for taking the time to leave us a review Brayan!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

Scammers

Scammers, I have send a request to cancel my subscription, which they completely ingnored resulting in another charge on my credit card.
The system is designed in a way that requires users to submit a manual request to cancel their subscription, whereas most other platforms offer a straightforward, automated cancellation process.
I would recommend using a virtual card adding funds only for a month each time!!!

It’s quite telling that your team is quick to respond to negative reviews on Trustpilot, yet continues to ignore a straightforward subscription cancellation request I submitted over a month ago. It shouldn’t be easier to get a public reply than it is to receive basic customer support.

Frankly, whoever is responsible for managing your customer service operations should seriously reevaluate their priorities—or be replaced. This level of disregard for customer communication is unacceptable.

For context, the response I finally received to my follow-up email yesterday was the following:

"Hi,

Thanks again for reaching out to our team.

We’re really sorry we haven't gotten to your inquiry yet.

Due to unexpectedly high volume, we’re a little slower in our replies than we’d like to be.

Don’t worry though! Your ticket is still in our queue and remains a top priority of ours.

Thanks for bearing with us and we apologize for any inconvenience our delayed reply has caused.

Kind Regards,"

June 13, 2025
Unprompted review
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Reply from Investing.com

Thank you for taking the time to leave us your review Vasilis, and we apologize for any inconvenience. We can and will do better.

Cancelling your subscription, as required by law, is available either directly via our website, or via the subscription settings page within the app store with which you made your purchase.

If you subscribed to InvestingPro via our website, all you need to do cancel your subscription is follow the steps in this link - https://www.investing-support.com/hc/en-us/articles/4416250981649-InvestingPro-Cancellation-and-Refund

If you subscribed via our mobile app, you cna follow the directions on how to cancel here - https://www.investing-support.com/hc/en-us/articles/360017847578-InvestingPro-Cancellation-and-Refund

We have requested your contact details via Trustpilot so we can follow up with you directly and help.

We look forward to speaking with you!

UPDATE:

Thanks for giving us more insight into your issue Vasilis.

We'd love to follow up with you directly so we can help you with your inquiry.

The only way we can help is if we have your contact details, which Truspilot only delivers via their platform. Without a reply from you on Truspilot, we unfortunately will be unable to know which inquiries on our system are yours.

Looking forward to receiving your details and getting in touch with you.

UPDATE #2:

Thanks for sharing your details with us Vasilis.

We can see you wrote to us a few times on the day you left us a review (June 13th).

We also see that the cancellation request you submitted to us on May 14th was marked as solved by you, perhaps that was an error...

In any case, we see that our team has followed up with you and issued a refund for the latest charge. You should see a refund confirmation email in your inbox shortly.

We of course apologize for any confusion and hope that you are willing to change your review to reflect the service you just received. Thank you!

Rated 5 out of 5 stars

THE WREN AI

THE WREN AI, ADDED VALUE TO ALREDY ELABORET ANALYSIS ON STOCS.

June 10, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Vilas!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

Avoid this scam!

Copied this review from another dissatisfied customers as I feel exactly the same way about this terrible app as they do. So I signed up for Investing Pro and their oh-so-glamorous ProPicks with the enticing promise that AI would pick my stocks for me. Sounds like the future, right? Wrong. What I got was yet another dashboard, a glorified spreadsheet dressed up in sleek UI and a pile of homework.

The AI doesn’t “pick” anything. What it does is dump a list of companies in your lap and whisper, “Good luck!” If you were expecting a smart system that analyses, filters, and recommends real trades on your behalf, think again. Instead, you still have to do all the digging, reading, comparing, and second-guessing. The only thing automated here is the disappointment.

Sure, ProPicks looks polished. But so does a scam when you wrap it in a shiny bow. There's nothing here you can’t get elsewhere, even on some free platforms. The big “AI picks your stocks” headline? Total fiction. What’s really happening: you pick the stocks, then the AI gives you a cute little report, some analyst opinions, and Investing.com pockets your money.

I knew within 20 minutes this was a waste of time and money. I’ve already requested a refund, and surprise, surprise: radio silence. Nothing back.

My advice? Avoid it like a stock tip from a TikTok teenager. This isn't the future of investing, it’s just the same old hustle with a new buzzword slapped on top.
-Avoid paying for this service everyone - useless and a waste of time ⏳

June 4, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Hi Robert,

Thanks for taking the time to leave us a review, and we are sorry to hear you are disappointed with the ProPicks AI feature.

We can and will do better.

We've received similar feedback from other InvestingPro members, regarding the reasoning behind the picks themselves, and how selections are added/removed from each strategy.

To this end, we've just added an additional column to each pick named "Rationale" that helps explain the action we've taken with the stock pick.

I'd like to clarify that the idea and logic behind ProPicks AI is to surface stock ideas for InvestingPro members, ideas that would be under the radar for most investors, using unemotional and unbiased metrics and weighting.

I think even you would agree that it is unrealistic for investing.com to intuitively know every InvestingPro member's unique investing needs and preferences, and format ProPicks AI to conform to those needs.

We always recommend investors perform their own due diligence when making personal finance decisons.

Additionally, there are a multitude of other really great features that come with your InvestingPro subscription that help surface ideas and make performing due diligence a breeze, like:

* Fair Value - helps asses any potential upside/downside of any stock in seconds
* Company Health - helps you asses the long term health of any company
* ProTips - surfaces key insights for you on any company, and provides the reason why it's important including associated data
* WarrenAI - our LLM that is connected directly to investing.com's data. Ask it questions about your own portfolio or anything related to finance. We are confident WarrenAI will blow your mind :)

Rated 1 out of 5 stars

ProPicks “Stocks Picked by AI” scammed by Investing.com

I signed up for Investing Pro and their oh-so-glamorous ProPicks with the enticing promise that AI would pick my stocks for me. Sounds like the future, right? Wrong. What I got was yet another dashboard, a glorified spreadsheet dressed up in sleek UI and a pile of homework.

The AI doesn’t “pick” anything. What it does is dump a list of companies in your lap and whisper, “Good luck!” If you were expecting a smart system that analyses, filters, and recommends real trades on your behalf, think again. Instead, you still have to do all the digging, reading, comparing, and second-guessing. The only thing automated here is the disappointment.

Sure, ProPicks looks polished. But so does a scam when you wrap it in a shiny bow. There's nothing here you can’t get elsewhere, even on some free platforms. The big “AI picks your stocks” headline? Total fiction. What’s really happening: you pick the stocks, then the AI gives you a cute little report, some analyst opinions, and Investing.com pockets your money.

I knew within 20 minutes this was a waste of time and money. I’ve already requested a refund, and surprise, surprise: radio silence. Nothing back.

My advice? Avoid it like a stock tip from a TikTok teenager. This isn't the future of investing, it’s just the same old hustle with a new buzzword slapped on top.

June 3, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Hi Tetlow,

Thanks for taking the time to leave us a review. We're sorry to hear about the poor experience you had with ProPicks and our support team.

We can and will do better.

We've reached out via Trustpilot for your contact details, so we can get in touch directly and better understand what happened and hopefully learn from our mistakes and improve.

We look forward to to speaking with you!

Rated 1 out of 5 stars

The good platform should not hide or…

The good platform should not hide or make it difficult to find cancel subscription. If it’s genuinely useful, don’t have to hide. Make it explicit!!!!

June 3, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for taking the time to leave us your review Mayookapan, and we apologize for any inconvenience. We can and will do better.

If you subscribed to InvestingPRo via our website, all you need to do cancel your subscription is follow the steps in this link - https://www.investing-support.com/hc/en-us/articles/4416250981649-InvestingPro-Cancellation-and-Refund

If you subscribed via our mobile app, you cna follow the directions on how to cancel here - https://www.investing-support.com/hc/en-us/articles/360017847578-InvestingPro-Cancellation-and-Refund

Rated 1 out of 5 stars

A honey trap...

A honey trap.... !!!

June 2, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for taking the time to leave us your review Olav, and we apologize for any inconvenience. We can and will do better.

We have requested your contact details via Trustpilot so we can follow up with you directly.

We look forward to speaking with you!

UPDATE:

We've reached out via Trustpilot for your information, Olav, so we can get in touch with you directly, however it seems you are unwilling or unable to share you're details with us.

We'd love to be able to get in touch with you and help you as best we can.

We ask that you please reconsider sharing your details. Thank you!

Rated 5 out of 5 stars

Great resource.

Great resource.

May 27, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Kathleen!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Easy Reading

Easy reading direct to the point.

May 27, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Steve!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

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