Investing.com Reviews 1,221

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 236 reviews, reviewers had a great experience with this company. Customers often highlight the platform's comprehensive information and useful tools, such as the AI picks feature and charting tools, which are beneficial for both new and experienced investors. Many appreciate the user-friendly interface and how the service keeps them updated with relevant news and insights, making it a valuable resource for staying informed about the global economy. The customer service is also frequently praised for being helpful and efficient in resolving issues. However, some people were dissatisfied with the subscription model, noting that many desirable features are locked behind higher-tier "Pro+" subscriptions, even for those who have already paid for a "Pro" membership. This has led to frustration, as users often encounter banners requiring upgrades to access information. Additionally, a minority of reviewers reported issues with customer service, citing slow responses, unhelpful replies, or difficulties with account and subscription management, including problems with auto-renewal and immediate access termination after cancellation.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many reviewers report issues such as... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers found the platform easy to... See more

Subscription

Reviewers express significant dissatisfaction with the subscription process. Many customers report issues... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing dissatisfaction and labeling it as... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the politeness and helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the information deck - its width and depth. I use a paid version - hence often consulting Warren AI. Very helpful. And the AI picks feature is great as well. What I would recommend is... See more

Company replied

Rated 4 out of 5 stars

The content, is fully of really interesting notices about the global economy. (* also, local's economies) But, the number of ads, even in the "free trial" is too much. Make us read much less artic... See more

Company replied

Rated 4 out of 5 stars

UPDATE – Nov 2025: Support has recently reached out proactively and handled the situation very professionally. They acknowledged the long-standing alert issue and committed to fixing it. Th... See more

Company replied

Rated 3 out of 5 stars

Not really excited about them. Ok there is a lot of information in one place but this is it. As soon as you pay for Pro you finding that there is still a lot of option with closed door and they str... See more

Company replied


Company details

  1. Investment Service

Written by the company

Investing.com is a leading financial platform that raises the bar on what's possible for retail investors and traders — helping you find trades others can't. 50 million investors rely on Investing.com every month, tracking 180,000 instruments across 250 exchanges, in 33 languages. More than 300,000 of them subscribe to our premium tools — AI-powered stock picks, Vision AI chart analysis, a personal AI research assistant, Fair Value assessments, and breaking news — getting institutional-level intelligence without the institutional-level fees. Join the investors who know where to look to find opportunities.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Receive great financial data everyday

Receive great financial data everyday, so I'm always informed about what's going on globally in the world of finance.

October 3, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Owen!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Anything we could do make it a 5 star review?

Rated 5 out of 5 stars

amazing tool for price alarm....

October 4, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Ilan!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Awesome app

Awesome app. Thank you!

October 3, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Mitch!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Very professionel app

Very professionel app, seems as high quality

October 3, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Michael!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

They disconnected me from service, but charge me monthly in spite I unsubscribed two months ago

I unsubscribed from Investing Pro 2 months ago, and immediately was disconnected from the service. In spite of being unsubscribed, they charged me month by month. I wrote to them and demanded they stop charging, but they ignored it. Bad service, fraudulent behavior. Beware of this company.

September 28, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for sharing your feedback, and we're sorry to hear about your experience, Gregory.

We never intend to mislead our members, and we take concerns about billing transparency very seriously. If you believe there was an error or unexpected charge, we’d appreciate the opportunity to review it and make things right if possible.

We have requested your contact details via Trustpilot so we can follow up with you directly and further investigate.

We value your input and hope to resolve this matter to your satisfaction.

UPDATE #1:

Thanks for sharing your contact info with us Gregory. One of our support members will reach out to you shortly.

We hope we can quickly resolve this issue to your satisfaction :)

Update #2:

Hi Gregory,

Upon further investigation, it appear you deleted your account, without actually cancelling the subscription. Deleting your account does not automatically cancel your subscription. Please note that the auto-renewal feature is enabled by default and can be canceled at any time by contacting our Support team or directly via our website.

We have cancelled your subscription to ensure no further billing occurs, and have issued a full refund for the most recent charge.

We hope this issue has been resolved to your satisfaction, and would love it if you would be open to revisiting your feedback and sharing your thoughts with us.

All the best!

Rated 5 out of 5 stars

I just love to review my investment… to make sure I do my best choice. :)

I just love to review my investment plan, based on the important and quick data, I can get from the technical and fundamental tools, its really helpfull to take decisions with Investing.com

September 23, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Francisco!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Best business news ever

September 23, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Walid!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Being informed of the required…

Being informed of the required information without noise

September 22, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Sanjeev!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

on time information

on time information

September 22, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Glenda!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

Canceled the account soon after sign up…

Canceled the account soon after sign up but they shut of access immediately instead of permitting me to use the service for the remaining period that I paid for, 1 month. So credit card is chasing them for a prorated refund.
In the meantime they have charged me again for the next month.
Got a fight on my hands with this predatory company.
Waste of time but I will not let it go.......
There was a message sent but did not make sense in that your customers will not drill into the fine details on subscription services and you are handling this in a very different way than others.

September 19, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for sharing your feedback, and we're sorry to hear about your experience, Alfred.

We never intend to mislead our members, and we take concerns about billing transparency very seriously. If you believe there was an error or unexpected charge, we’d appreciate the opportunity to review it and make things right if possible.

We have requested your contact details via Trustpilot so we can follow up with you directly and further investigate.

We value your input and hope to resolve this matter to your satisfaction ASAP.

UPDATE #1:

Hi Alfred, thank you for sharing your contact info with us. One of our representatives will reach out shortly. We hope we can resolve this matter to your satisfaction.

UPDATE #2:

Hi Alfred,

Upon further investigation, it appear you deleted your account, without actually cancelling the subscription. Deleting your account does not automatically cancel your subscription. Please note that the auto-renewal feature is enabled by default and can be canceled at any time by contacting our Support team or directly via our website.

We have cancelled your subscription to ensure no further billing occurs, and a full refund for the most recent charge has been issued.

We hope this issue has been resolved to your satisfaction, and would love it if you would be open to revisiting your feedback and sharing your most recent thoughts with us.

All the best!

Rated 5 out of 5 stars

In a world with a lot of data, the best place is where it is already valuable information.

It's a data-rich world, and Investing.com helps us turn it into information.
Investing.com and its variant, InvestingPro, do a great job.
Whether you're new or advanced, you'll find plenty of information to support your decision-making.

September 18, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review O Huerta!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Easy to use

Easy to use, complete, profesional, and always in time.

September 18, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Oliver!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

they have a great product with great…

they have a great product with great service

September 17, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review James!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Good news From Market

Good news From Market

September 12, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Bapu!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Crucial technical analysis tools

Crucial technical analysis tools

September 1, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Isaac!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Excellent info for investors

Excellent info for investors, if you need a glance or a deeper view!

September 12, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Jose!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Interested info

September 11, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review James!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

A Superb world of Investing Information

A Superb world of Investing Information. Well presented. Relevant news. Worth subscribing to the paid services.

September 11, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Walter!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

We are lucky to have you as a customer 🍀

Rated 5 out of 5 stars

Excellent Investment Insights

Extremely valuable and succinct investment insights that enhance financial decisions

September 11, 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Sinclair!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

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