Sucks you in with 'free invoices'. I spent an hour creating one - then was forced to register details and email addresses which worked so badly - buggy software. Then after everything I couldn't... See more
Company replied
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See what reviewers are saying
I find no issues nor problems with using the Invoice Home app. Personally speaking this is one of the best invoice apps available. It's also Very affordable as well as a great way to quickly... See more
Company replied
nothing less than 5 stars!! as a freelance photographer, this app makes invoicing a breeze. their selection of template designs are some of the best i could find online and really gives my business a... See more
Company replied
I love invoice home so much it’s very user friendly and works for my company . I do have one suggestion if we could add another tab with regards to payment where if all invoices were paid by check ,... See more
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Company details
Written by the company
Invoice Home is a user-friendly online platform designed to simplify the invoicing process for businesses of all sizes. Offering a wide range of customizable invoice templates, we allow users to create professional invoices quickly and easily. With features such as recurring billing, tax calculations, and integrated payment options. Invoice Home helps businesses save time and streamline their financial operations. Trusted by millions of user worldwide, our platform ensures that invoicing is hassle-free and efficient.
Invoices
Invoices
Invoices
Contact info
United States
- (512) 553-5333
- support@invoicehome.com
- invoicehome.com
4.3
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very user friendly and easy to send…
Very user friendly and easy to send invoices to your customers.
February 11, 2022
Reply from Invoice Home
Hi Christopher - Our goal is to make our software as user friendly as possible, so we're so happy to hear this! 💥 We appreciate the time you took to write a review for us!
Thank you very easy to use good price
January 11, 2023
Reply from Invoice Home
Thank you so much for the 5-star review, we really appreciate it! 🤩 If you ever have any questions or need assistance, please email our support team at: support@invoicehome.com. Thanks again & have a great day!
Poor customer service
The invoicing product is fine; I don't have an issue with that. However, after I downgraded my service level to the free version last month (since I only use it sparingly for a very small side business), a few weeks later I noticed another charge on my credit card for the monthly (paid) service. So, I asked Customer Service to reverse the charge, as I was sure that I had downgraded several weeks prior. They said there was no record of my request to downgrade the service and refused to reverse the charge. I don't have "proof" that I downgraded the service earlier, so what could I say? But I do remember doing it. So, it's just frustrating that they didn't value me as a customer and honor my request (after using the paid service for 18 months over the past 3 years). Not the end of the world, but in my opinion poor customer service, especially since I had been a paying customer for quite a long time previously. I've decided to look elsewhere for an invoicing solution.
December 19, 2022
Unprompted review
Reply from Invoice Home
Hi S. Hendsbee, thank you for writing us a review and giving constructive feedback. We really pride ourselves in our customer service so we apologize your experience didn't match your expectations.
Per our Terms, "the charges are a monthly, automated deduction until the time the customer decides to downgrade themselves or asks us here at Customer Service to downgrade for them". It also states that "all fees and charges are nonrefundable and there are no refunds or credits for any partially used Paid Services (including partially used subscription periods)".
If you indeed downgraded your account yourself, you would have received a downgrade confirmation email from our system. As mentioned, we do not have any record of you writing to our customer support and requesting to cancel. On top of that, the account was actively used within the last few weeks.
If there is anything else we can do for you, please write to us at support@invoicehome.com.
They literally cancelled my account…
They literally cancelled my account tried to blame it on a failed payment when I don't even have any payment intents and there is absolutely no reason for it to fail, and then told me I was no longer grandfathered in at the original price and now the cost is almost twice the price a month. When I informed their team about it, they told me there was nothing I could do. Terrible tactic to charge your long term customers more money.
Update - Dec 9.
And now they reach out trying to blame this on PayPal. The only email I received from PayPal was the email of this company canceling my account saying i had a failed payment when there is no record of the payment intent or failure. I am absolutely disgusted with the way this has been handled as this company was just trying to charge me twice as much per month after I had been a customer for almost 5 years. Do not use this service unless you plan on being treated very poorly.
December 7, 2022
Unprompted review
Reply from Invoice Home
Hi Heather, we apologize for any inconvenience this issue has caused you. After a failed payment, the system automatically downgrades the account. Our support team has reached out to you to clarify the situation.
Thanks guys I really Enjoy the app
March 3, 2022
Reply from Invoice Home
Hi Mr. Tee Plumber! We truly appreciate the 5-star review 🤩 You guys are our #1 priority, so it's great to get such positive feedback. If you ever have any questions, never hesitate to contact us at support@invoice.com. Have a great day ahead!!
Paid subscription and did not respond…
Paid subscription and did not respond the system to actually release my documents.
Called twice to CS and no answer.
Service paid for and ignoring my situation when I have customers waiting to be billed and invoice delivered!!!!!
January 26, 2022
Unprompted review
Reply from Invoice Home
Hi Cruz, we apologize that you're experiencing issues with your subscription. Please write to our customer support team at support@invoicehome.com and they'll be happy to get this sorted out as soon as possible!
The best App!!
January 26, 2022
Reply from Invoice Home
Thanks for your kind words Kevin! We know there are a lot of options out there when it comes to invoicing apps so we truly appreciate that you've decided to go with the Invoice Home App! If you ever have any questions please don’t hesitate to contact us at support@invoicehome.com. Our support team is always standing by to help :) Have a wonderful day!
Reply from Invoice Home
😎 Thanks for the awesome review! Invoice Home makes invoicing fun! Be sure to checkout the 100s of invoice templates available in the app. Our design team is constantly adding new templates so you’ll never run out of new ways to create amazing custom invoices! If you ever have any questions we’re always available at support@invoicehome.com 🆒 Thanks again!
Reply from Invoice Home
Hi Gilbert, thank YOU for leaving this stellar review! Nothing makes us happier than hearing that our users are happy with our service. 💛 If you ever have any questions or need assistance, please email our support team at: support@invoicehome.com. Thanks again & have an awesome day!! 🙂
I enjoy working with invoice home,it…
I enjoy working with invoice home,it makes my process easier
January 25, 2022
Reply from Invoice Home
Hi Varga! Thank you so much for the awesome review. We are so happy to hear that we make your invoicing easier 😊 You guys are our #1 priority. If you have any questions or need assistance, you can contact our Support Team at support@invoicehome.com. Thanks again & have a good day!! 💛
Invoice
This invoice is so very easy to use and change. Just feel like the description field should be placed differently.
All in all great app to use.
January 25, 2022
Reply from Invoice Home
Hi Transporter! Thank you for the review, we really appreciate it 😊 Currently, the description text box placement can not be adjusted. However, we're always open to suggestions from our users. If you ever have any questions or need assistance, please contact our Support Team at support@invoicehome.com. Thanks again & happy invoicing 😊
Reply from Invoice Home
Thank you so much for the 5-star review 🤩 We love hearing that our system is easy and practical for our users! Currently, our system does not include subcontractors charges, but we welcome and encourage your suggestions, so I will be sure to pass this along to our developers for future improvements. We truly appreciate the feedback and support. Have a great day ahead! 💛
I appreciate all the app features and…
I appreciate all the app features and acessablity. great app.
January 25, 2022
Reply from Invoice Home
Hi Timothy! We truly appreciate the time you took to leave us this awesome review! 🤩 You guys are our #1 priority and we are always happy to hear that you love the app! If you have any questions or need assistance, please contact our Support at support@invoicehome.com. 💛 Thanks again & have a nice day!!
Easy to use and very affordable
January 25, 2022
Reply from Invoice Home
Hi Lilian, thank you so much for leaving Invoice Home this amazing review! 🌟 We love reading that our service is easy to use and you find it affordable! If you ever have any questions or need assistance, please contact our Support Team at support@invoicehome.com. Thanks again & have a great day!! 😉
The app makes work and life easy
The app makes work and life easy. However I think I should get more time to learn the other functions.
January 25, 2022
Reply from Invoice Home
Hi Rasford! Thank you for the 5-star review! 🤩 We are so happy to hear that we make your life easier. Our blog is a great place to learn more about all of our functions. You can check it out here: https://invoicehome.com/blog
Thank you again and happy invoicing! 💛
The App dullicates some transactions
The App dullicates some transactions
Also have no abilty to share banking details with customers
Nor load payment methods
January 22, 2022
Reply from Invoice Home
Hi Quintin, thank you for your feedback! We’re sorry you’re experiencing some issues.
You can share your banking details with your client in the ‘Terms & Conditions’ section of the invoice.
You can also get paid instantly by your clients with our online payment gateway. Your clients can pay online by Credit Card or PayPal 😊
Just follow the app steps in the below article:
https://invoicehome.com/blog/get-paid-faster-with-payment-links-heres-how
In terms of duplicate transactions, we haven’t heard of this issue. Our support team would be happy to assist you at support@invoicehome.com. Thank you!
Reply from Invoice Home
Hi Stan, thank you so much for this 5-star review! We're so happy to hear you love the service and find it easy to use! 😍 If you ever have any questions or need assistance, please contact our Support Team here: https://invoicehome.com/contact or email us directly at support@invoicehome.com. Have a great day & thanks again! 🙂
Everything you need for billing and…
Everything you need for billing and invoices!! Love it....
January 20, 2022
Reply from Invoice Home
Hi Scott, thank you so much for taking the time to leave this awesome review of Invoice Home!! 💛 We are so glad you love the service and consider it everything you need for billing in invoicing 😊 if you have any questions or need assistance, please contact our Support Team here: https://invoicehome.com/contact or email us directly at support@invoicehome.com. thanks again & have a good day!!
This app is amazing
This app is amazing , made running my business much easier ,more professional
January 19, 2022
Reply from Invoice Home
Hi Chrystal, thank you so much taking the time to share this lovely review of Invoice Home!! 💛We are so happy you to hear the app makes running your business easier and more professional! Awesome users like you are our #1 priority 😊 If you have any questions or need assistance, please contact our Support team here: https://invoicehome.com/contact or email us directly at: support@invoicehome.com. thanks again & have an awesome day!!
Helps me in my business
January 19, 2022
Reply from Invoice Home
Hi Tony, thank you so much for taking the time to leave this 5-star review of Invoice Home!! 💛We love reading that the service helps you in your business 😊and it's awesome customers like you who we try to make happy 💯!! if you have any questions or need assistance, please contact our Support Team here: https://invoicehome.com/contact or email us directly at support@invoicehome.com. thanks again & have a nice day!!
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