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Rated 5 out of 5 stars

Shane done an absolute amazing job on my Marble Tiles, floors are like new again, very professional & hard working lad , he takes a lot of pride in his work, I highly recommend him. Ann

Rated 5 out of 5 stars

I burn incredibly easily in the sun, so finding a reliable sunscreen has always been a challenge — until now. This new SPF 50 product works absolute wonders. I’ve used it multiple times in direct sunl... See more

Rated 5 out of 5 stars

I had always cleaned my brushes with water and soap which tbh isn’t the best, so when I saw the advert for this on social media I thought why not and omg!!! game changer if cleaned all my brushes wi... See more

Rated 5 out of 5 stars

Amazing producs, my brushes never smelled so amazing. The dirt comes off very easy and the most important thing is brushes getting dried very quick, which makes the product ideal to use between client... See more

Company replied

Company details

  1. Beauty Product Supplier

Written by the company

ISOCLEAN provide a range of cosmetics which keep your makeup accessories clean and hygienic. Allowing you to use them again and again without fear of infection or skin issues.


Contact info

4.0

Great

TrustScore 4 out of 5

542 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

I saw this brush cleaner being promoted…but

I saw this brush cleaner being promoted on facebook and loved the idea of your makeup brushes being clean and dry so quickly….. it’s the waiting for my brushes to dry that puts me off cleaning them as regularly as I should!
Anyway the Isoclean brush cleaner arrived super promptly, about 2 days from placing my order. I thought I’d ordered the option with the white towel but none arrived so maybe I didn’t. I got two bottles, one for me and one for my daughter.
I was very excited and used it straight away…. Yes it definitely cleans and drys the brushes super quickly and does do a very thorough job. However, I’ll be advising my daughter to wash her brushes the old fashioned way … hot water and soap … to get the worst of the makeup off and then use the Isoclean after each makeup application rather than waiting until they’re filthy because I had to use almost half the 275ml bottle to clean 5 foundation / blusher brushes and three eye shadow ones. That did seem a little excessive but if I now use it more regularly I sure I won’t have to use so much… they were particularly bad!
I cleaned the makeup brushes about 20 minutes ago and they are all back in their pot dry and ready to be used again so the product definitely does what it says.
A few people commented on the toxic smell of the liquid but to be honest it’s not that bad … less pungent than white spirits and my brushes do have a little whiff of alcohol now but they’re clean!
Yes I’d recommend this brush cleaner.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Non responsive for months

Our academy have worked with ISO Clean for many years, we had a great experience with Shannon the previous education manager with our ordering for our team and graduates, she was responsive and really supported our academy. We have throughout the last year been trying to get assistance with orders for our team and classes, however emails are not responded to for months, and when they do respond the customer service is terrible. Our team have also tried reaching out via instagram and the messages are read and ignored. Your products are good - however when consumers are trying to reach out, especially for bulk orders a little customer service goes a long way!

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products and service

Amazing products and service, the sun screen is the best I have ever used! The customer service has been great, products arrived quick and in lovely packaging. The brush cleaner is the best I have ever used! One spray and it makes my brushes brand new. 100% being a repeat customer.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Gave me a out of date product and when…

Gave me a out of date product and when I tried to ask for a refund they told me that I couldn’t because it has been used and left me with burns of my face from my brushes so I had to throw away £50 brushes because the company loves to throw scraps at you when you order horrible customer service

July 1, 2025
Unprompted review
ISOCLEAN logo

Reply from ISOCLEAN

We’re very sorry to read this, but we believe there may be some confusion.

Our records do not show any recent order from you, nor any contact with our customer service team regarding the concerns you’ve raised. All our products are batch-tracked, tested, and meet strict UK safety regulations, including expiry and dermatological standards.

We take allegations like this seriously, so if you do have proof of purchase and would like to resolve this properly, please contact us directly at contact@iso-clean.co.uk . We’re always happy to help genuine customers.

Best regards,

Rated 5 out of 5 stars

SPF 50

I burn incredibly easily in the sun, so finding a reliable sunscreen has always been a challenge — until now. This new SPF 50 product works absolute wonders. I’ve used it multiple times in direct sunlight, and each time it has completely protected my skin. No redness, no peeling, no discomfort — just solid, dependable coverage. It goes on smoothly, doesn’t feel greasy, and seems to last for hours without needing constant reapplication. For anyone who’s prone to sunburn like I am, this is a total game-changer. Highly recommend!

July 3, 2025
Unprompted review
Rated 2 out of 5 stars

Doesn't Work

Purchase and delivery were fine but the cleansing product itself is NOT worth the money. It's just a gimmick. The cleanser is sort of waxy and does nothing to remove wet makeup residue like foundation and concealer from brushes. I resorted to my trusty baby shampoo and even had to use that to remove makeup from the Isoclean's own plastic pot as the Isoclean cleanser did nothing! Save your money and use baby shampoo.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous company with real compassion! I bought the starter pack for my…

I bought the starter pack for my daughter’s birthday via tik tok, sadly a previous employee changed my delivery address to hers and then wouldn’t give it back. I explained it to the company and they incredibly kindly gave me another so her birthday wasn’t ruined! Can’t rate them highly enough!!! Thank you so much team.. you saved the day!

March 12, 2025
Unprompted review
ISOCLEAN logo

Reply from ISOCLEAN

Hey,
Thanks so much for leaving such a positive review about your experience with us and our products!

We're so pleased that you love the products and hope you continue to use them!

Thanks again!

ISOCLEAN

Rated 5 out of 5 stars

The product itself is amazing

The product itself is amazing, works well cleans, sanitizers brushes, and dries pretty much instantly.
But customer service is absolutely top 10.
I received my isoclean within 2 days (perfect!) but it had sadly leaked during transit.
I contacted their customer service team, and was dealt with by Klaudia. Emails were replied to super fast, and a refill (to fill my bottle that had some missing), has been sent out.
Absolute A* customer service.
It's good to see that in this society where customer service is usually rock bottom, this company really put them No1.
Thank you x

January 21, 2025
Unprompted review
ISOCLEAN logo

Reply from ISOCLEAN

Hi Crystal,

Thanks so much for leaving such a positive review about your experience with us and our products!

We're so pleased that you love the product and our customer service team was able to assist you with your issue.

We hope you continue to use ISOCLEAN!

Thanks again!

Rated 5 out of 5 stars

Very good

Really good however does have a very strong smell

December 30, 2024
ISOCLEAN logo

Reply from ISOCLEAN

Hey there,

Thank you for taking the time to leave us this honest review.

We appreciate any, and all feedback, to continue to develop our products and our brand.

We apologise greatly that the product is not what you expected.

We also sell scented brush cleaners, perhaps this would be more suitable for you?

Please email our Customer Service Team on contact@iso-clean.co.uk if you require any further assistance.

Thank you,
ISOCLEAN

Rated 4 out of 5 stars

I like the product a lot as it’s much…

I like the product a lot as it’s much quicker than washing brushes with dish soap/hand soap and waiting for brushes to dry, however I have found that my brushes are not as soft after. However, knowing that more of the bacteria has been removed and that they are dry within minutes using this product makes it worth it. Maybe an ingredient to soften the brushes after could be added somehow or something to use after cleaning them to bring the softness back? Just a thought!

January 13, 2025
Unprompted review
ISOCLEAN logo

Reply from ISOCLEAN

Hey there,

Thank you for taking the time to leave us this honest review.

We appreciate any, and all feedback, to continue to develop our products and our brand.

Thank you,
ISOCLEAN

Rated 3 out of 5 stars

The product itself is good but the…

The product itself is good but the quality of the packaging, in particular the spray bottle, is dreadful!

December 29, 2024
ISOCLEAN logo

Reply from ISOCLEAN

Hey there,

Thank you for taking the time to leave us this honest review.

We appreciate any, and all feedback, to continue to develop our products. We apologise greatly the the product is not up to the standard that you'd expect.

Please email our Customer Service Team on contact@iso-clean.co.uk if you require any further assistance.

Thank you,
ISOCLEAN

Rated 5 out of 5 stars

Best make up cleaner I’ve used.

Best make up cleaner I’ve used.

December 27, 2024
ISOCLEAN logo

Reply from ISOCLEAN

Hi there,

Thank you so much for this lovely review!

We are super proud of how well our products work, so we're so happy to hear that you love it as much as we do!

Thank you again!

Rated 4 out of 5 stars

Great product would purchase a scrub mat.

Great product. Worked as expected. Only downside is the scrub brush. The idea is great but it just wobbles all over the place if stuck to the sink and if handheld was quite messy. I shall definitely continue to use this product but I’m going to invest in a flat scrub mat.

December 27, 2024
ISOCLEAN logo

Reply from ISOCLEAN

Hi there,

Thank you for taking the time to leave us this honest review.

We appreciate all feedback that allows us to continue to develop our products and brand.

We're so pleased that you enjoy using the products and we hope you continue to use them!


Thanks again!

ISOCLEAN

Rated 5 out of 5 stars

Carbon Makeup Brush Cleaning soap is a game changer!

Bought the Carbon Makeup Brush Cleaning Soap. Was slightly sceptical but OMG! It is amazing! My brushes came up like new. Have already recommended to friends and family will definitely continue to purchase.

January 6, 2025
Unprompted review
ISOCLEAN logo

Reply from ISOCLEAN

Hi there,

This is so great to hear! We're SO glad you love our products, it is always amazing to hear such positive feedback!

Thank you for taking the time to leave this review!

ISOCLEAN

Rated 5 out of 5 stars

Soo clean

I recently ordered the carbon brush cleaner and a few other products from Isoclean, and I couldn't be happier with my experience! The ordering process was so straightforward and hassle-free, and the products arrived quickly and in perfect condition. The carbon brush cleaner works brilliantly, and the other items I tried exceeded my expectations as well. The quality of everything I received is outstanding, and it’s evident that Isoclean puts a lot of care and attention into their products. I’d absolutely recommend this company to anyone looking for reliable and effective cleaning solutions.

December 31, 2024
ISOCLEAN logo

Reply from ISOCLEAN

Hey!

We cannot thank you enough for this incredible review!

It means the world to us to hear such amazing feedback in regards to our products and how well they work!

We're SO pleased you love them!

ISOCLEAN

Rated 2 out of 5 stars

The cleaner smells lovely but…

The cleaner smells lovely, knew this because it had all leaked on the delivery journey but apart from breathing in fumes it was good

December 30, 2024
ISOCLEAN logo

Reply from ISOCLEAN

Hi there,

Thank you for your honest review.

I apologise greatly that your order arrived damaged.

Whilst we pack these items with as much protective packaging as possible, sometimes the journey to the customer can cause damage.

Please email our team on contact@iso-clean.co.uk so that we can easily help to resolve this issue for you!

Thank you,

ISOCLEAN

Rated 2 out of 5 stars

Was excited for the purchase

Was excited for the purchase, unfortunately I never got it which I believe was mostly the fault of the shipping company, but the company didn't help as much as they could have.

December 30, 2024
ISOCLEAN logo

Reply from ISOCLEAN

Hey there,

Thank you for taking the time to leave us this review.

We are sorry to hear that you feel we could have done more from our side.

Please know that we have done everything possible from our side to assist you. It's important that the correct shipping address is provided at the time of purchase, as it is the customer’s responsibility to ensure all details are accurate.

While we can certainly help if a mistake is made, sometimes it is impossible to reverse or adjust shipping once the order has been fulfilled.

As we’ve explained, once the order is processed, we are unable to conduct a search in the warehouse for a single parcel, as there is a chance it may have already been shipped.

We have been in continuous contact with the courier service, and while we pushed for a solution ideal for you which was to redirect it to your correct address, they could only offer a "return to sender" option, which you have been made aware of.

We’ve done our best to resolve the situation and wish we could have done more, but sometimes issues like this are beyond our control. We sincerely apologise for the inconvenience and appreciate your understanding.

Thanks!

ISOCLEAN

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