While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Customer service is absolutely awful, the server was non-functional for 4 days and we could not get any help from the support team at all. They ignored our messages completely and the owner only answe... See more

Rated 1 out of 5 stars

DO NOT BUY FROM HERE. I bought a discord bot hosting 5 days ago. A couple of minutes after buying it, it said that my service is available now but there's no possible way of me accessing the serv... See more

Rated 1 out of 5 stars

Bought a server from them, already from the start there were issues, despite their "instant delivery" it took more than 24 hours + a ticket to get my server started. The server then worked fine f... See more

Rated 1 out of 5 stars

Still waiting for the service to change from "Pending" to "Active". Emailed Support on the 11th of October, still waiting for a reply. Sometimes people say that patience is a virtue, but this waiti... See more

Company details

  1. Web Hosting Company

Written by the company

Jetstax is a hosting company with a wide range of services like web hostring, vps servers, dedicated servers or game server hosting like Minecraft and FiveM servers. You can also run for a low price your Discord bots or NodeJS applications. We keep our prices as cheap as possible.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars
Jetstax logo

Reply from Jetstax

Dear

We apologize for the inconvenience. Due to the great pressure at that time, it indeed took a lot longer before some questions could be answered. We hope that it has already been resolved in the meantime, otherwise you can still contact us.

With kind regards
- Tim

Rated 1 out of 5 stars

Bad for fivem

Bad for fivem, problems whit installation of the server they took 2 days to restart it... If you have time to lose by uploading files its the right place😉

September 27, 2020
Unprompted review
Jetstax logo

Reply from Jetstax

Dear

It's unfortunate you experienced our services like that. We have alot of happy customers using our FiveM services so we are really sorry this wasn't the case for you. As for the upload time this can be due to some different range of reasons, your home internet upload speed, amount of files and size of files. We do recommend uploading the resources as a packed zip file so it will go alot faster then uploading all files by one.

With kind regards
- Tim

Rated 5 out of 5 stars

Probably the best server host i've ever…

Probably the best server host i've ever seen, the support is very very good, the servers are cheap and the panel is clean and easy to understand!

Totally recommend using jetstax for server hosting :)

September 24, 2020
Unprompted review
Jetstax logo

Reply from Jetstax

Dear Brik,
Thanks it's great to see that you are satisfied with our services.
- Tim

Rated 5 out of 5 stars

Honestly it's the best hebergemt for…

Honestly it's the best hebergemt for low price and the service its face you got the server fast and the console its simple

August 22, 2020
Unprompted review
Jetstax logo

Reply from Jetstax

Thanks for letting us and others know your opinion, we are working hard to satisfy all requests and needs.

Kind regards
- Tim

Rated 5 out of 5 stars

Amazing Host

Honestly, I left zap hosting in efforts to find a better host and stumbled upon Jetstax. I am more then happy with my purchase and plan I got for the amazing price I paid. One thing I do wish is I am from Canada so if we could pay in CAD that would be a lot more easier for us Canadians lol. But no Tim took his time to answer my ticket within less than 5 minutes and me being curious person I am decided let me check out their live chat. Tim also answered the live chat almost instantly and took his time to assist me with the issues I was facing.

I 100% recommenced Jetstax for your game hosting needs.

Crypto,

August 16, 2020
Unprompted review
Jetstax logo

Reply from Jetstax

Hi Crypto,
It's nice to hear you are satisfied by our services, customer support is one of our prioritised departments and it's always great when our work really helps.

With kind regards
- Tim

Show reviews in all languages. (122 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look