KENO - Lets Play! Reviews 49

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Wow how keno is still going is beyond me talk about no pays been months now since I've seen anything half decent total disgrace something going on defently not random picked numbers here

Rated 1 out of 5 stars

I hold a medicare and a driver's license however was unable to verify either. Never happened before with any other entity. The only option is to send my scanned documents (including tax returns for so... See more

Rated 5 out of 5 stars

I have had a good experience on this site , only been playing for 3 weeks had some small wins $117 the highest , tried the withdrawal option as have had problems with other sites ,so wanted to check... See more

Rated 1 out of 5 stars

Do not use this website they are scammers and stealing ID and information. I used it to try their service and the web app wasn’t working. They steal your ID and retain it for 7 years. It’s disgust... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Keno, Australia's Number 1 Keno site. Government approved and secure so you can play all your favourite Keno games with confidence.


Contact info

2.0

Poor

TrustScore 2 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Big money to be won

I'm reading all negative... In the short period of time without investing hundreds of dollars I have won some huge money.Pick the same numbers keno classic add jackpot.quick to pay out not had any issues at all.

April 10, 2026
Unprompted review
Rated 4 out of 5 stars

i think its like a lottery.

undoubtedly i never won anything in their keno game ever , most likely because i dont know how to play it. its more like lotteries i guess instead of pokies traditional game. my luck is usually bad so i will take the fall. but tbh i still can not agree, its run by government. usually government run ones are more generous, but could be that i made many mistakes nd nor my luck is that great.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

What ever you do don't Play kenogo it's…

What ever you do don't Play kenogo it's should a scam you will never win nothing IV been using it for 2 years every time you Play it's the number next to it so convenient it a load of crap I tried 3 numbers and still can't win bullshit it run by ai they no what numbers you pick and put number next to yours so you keep playing it's fixed

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn't bother with it ever since…

I wouldn't bother with it ever since keno has been supposedly picked random numbers through a random numbers generator. If you have played a game of chess on an electronic chess board Think of keno being 100 time's harder I watch the number's coming out and as soon as you pick the ones coming out they suddenly stop coming out play the bound and most of the time it's ×1

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

It's not even worth a star

It's not even worth a star.
I've been playing kenogo weekly only to find I can't even get 3 numbers.
It's a scam, or somewhat dodgy.
I've deposited at times 9 or 10am in the morning and then lose..I've deposited again at 10 to 11am and then lose again.
But then I received a email from kenogo 2 hour bonus play promotion, from 12 till 2pm.. but I somehow don't fit the promotion bonus? Even tho I deposited on the same day, but not within kenogo time bracket. ?
It's just a way to get more people to keep playing so you can lose lose lose..
The only people winning here is kenogo. I've contacted the so called customer service support team.. and all they keep saying is, it's kenogo promotion play.. blah blah blah. . People's keep your money and play something that at least will give you a chance, but this game needs to be reported. Or actually looked into.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Yup like they said it's a scam.

Yup like they said it's a scam.. if your number is 6, then only 5 and 7 will come out lol.. you can pick a number, and the numbers that roll out will form a square around your number lol try it! Lol just stick to the pub keno.

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

As much as I know it is just a scam to…

As much as I know it is just a scam to exploit people . It’s all scam the y already know the numbers. Once you start playing the frequent number it just stop showing up on the screen. They are just doing the scam nothing else. It is my everyday experience nd now I just quit it and also saying everyone to not to waste your money on this idiot game

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve played lottogo for a year and…

I’ve played lottogo for a year and recently kenogo for the last month. I play daily and as someone said before- every number but theirs comes up. I’ve only won $4 Mac. And it all seems a little strange. Lottogo gave me 640$ twice in a month.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

'Your connection to this site is not secure' odd font, games not showing up!

Very Suss in recent years. The Page has come up several times with ''Your connection to this site is not secure'' I reload the page and it goes away, then when playing it loads an Odd font Not the standard keno Site font, Phone overheats and shuts down, games freeze up and games get played out without getting to watch them! It's as if someone is just syphoning our money away. 0 major or even minor spot 3-4 or 5 wins now. Early on if you're spending enough it will dish out some decent wins, but it's as if it's not random at all. It's simply now just a large pokie machine. Certainly not the same Keno system from some yrs back. The odd font and ''Site not secure'' along with the games not showing + the phone overheating suggests something fishy is going on at Keno.com.au. Haven't had a win in several YEARS now! I've spent and lost enough to notice a pattern Wtf?. very suss. Stay away. I contacted the support team about my games not showing up and got 0 reply. Screen record the suss stuff coz something is not right.

May 5, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look