Wow how keno is still going is beyond me talk about no pays been months now since I've seen anything half decent total disgrace something going on defently not random picked numbers here
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I hold a medicare and a driver's license however was unable to verify either. Never happened before with any other entity. The only option is to send my scanned documents (including tax returns for so... See more
I have had a good experience on this site , only been playing for 3 weeks had some small wins $117 the highest , tried the withdrawal option as have had problems with other sites ,so wanted to check... See more
Do not use this website they are scammers and stealing ID and information. I used it to try their service and the web app wasn’t working. They steal your ID and retain it for 7 years. It’s disgust... See more
Company details
Information provided by various external sources
Keno, Australia's Number 1 Keno site. Government approved and secure so you can play all your favourite Keno games with confidence.
Contact info
United Kingdom
- keno.com.au
2.0
Poor
49 reviews
Hasn’t replied to negative reviews
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Do not deposit any amount before you learn about their identity check
I hold a medicare and a driver's license however was unable to verify either. Never happened before with any other entity. The only option is to send my scanned documents (including tax returns for some reason) to get my initial deposit back. Yeah, you are not allowed to get the money you deposited back, only the winnings. And the rude customer service agent explained to me how this is a betting account and not a bank account, so my fault i guess. Guess that's how Keno makes a chunk of their profits, through those initial deposits which you are never getting back.
August 21, 2020
Unprompted review
Terms and Conditions of promotions not…
Terms and Conditions of promotions not available to view. Response to customer service takes weeks and counting. Very poor.
January 29, 2020
Unprompted review
Very easy to play, very affordable and very large jackpots!
Very easy to play, very affordable and very large jackpots! The app lets me play anywhere and my favourite feature is the Hot and Cold numbers.
October 9, 2017
Unprompted review
Reply from KENO - Lets Play!
Hi Kristin,
Thanks for the feedback! To ensure you get the best experience with the Keno app we bring regular updates based on your feedback. To make sure you don't miss a thing, keep your updates turned on. We value your feedback, please reach out to help@keno.com.au we’ll respond as soon as we can. Thanks Keno
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