I read several reviews from users of the Keystone cold wallet. Most were very positive reviews. I was thinking of returning the products when I discovered that they were manufactured in China. Keyston... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased the Keystone Tablet Plus and it has been a significant upgrade to the steel plate that I previously used to hammer my seed phrase onto. I found it easy to insert the characters into... See more
Company replied
Excellent quality, stainless steel, looks durable and long-lasting. Perfect for storing your seed phrase offline. If it had a lock included, it would have been even better. Especially since for this... See more
Company replied
I was very happy with the information I reviewed about the product, I was happy with how the equipment was purchased, handled and delivered. The product came very well presented and I was pleased with... See more
Company replied
Company details
Written by the company
Keystone is a hardware wallet designed for users who want to manage their cryptocurrency assets with ease, security, and versatility. This device offers compatibility with various cryptocurrencies and blockchain applications, making it an ideal choice for both novice and experienced users. The device boasts a 4-inch touchscreen, which provides an intuitive interface for easy navigation and management of assets. Unlike traditional hardware wallets, Keystone eliminates the need for button mashing and ensures that users can manage their assets without any hassle. Overall, Keystone offers a convenient, versatile, and secure way for cryptocurrency enthusiasts to manage their assets. Its compatibility with multiple cryptocurrencies and blockchain applications, seamless integration with MetaMask Mobile, and high-security standards make it a reliable choice for users who value convenience and security.
Contact info
19H MAXGRAND PLAZA NO.3 TAI, YAU STREET SAN PO KONG, 999077, KOWLOON, Hong Kong
- support@keyst.one
- keyst.one
You should know
4.7
Excellent
686 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Keystone Wallet
Hi there! If you’re a Ledger user, you can reach out to our support team through this portal https://keystonewallet.atlassian.net/servicedesk/customer/portal/1
and they’ll help you get a 20% discount. We’re happy to assist!
Get it
Got it on the 9th set up was simple and easy. The build quality is great... I also picked up the leather case for it. It fits like a glove. I would buy it again.
February 9, 2026
Unprompted review
Reply from Keystone Wallet
Thank you for your great feedback! We’re thrilled to hear that setup was easy, you love the build quality, and that the leather case fits perfectly. Your support means a lot, and we’d be happy to have you as a customer again anytime!
I love this wallet device
I love this wallet device. It’s very intuitive, and easy to setup. Keystone makes the securist wallets . The air gap mode is a nice option.
March 1, 2026
Unprompted review
Reply from Keystone Wallet
Thank you so much for your support! We’re glad to hear you find the wallet intuitive and easy to set up. The air-gap mode is indeed a great feature for added security, and we’re thrilled you appreciate it. Your feedback motivates us to keep making the most secure wallets possible!
A well-designed air-gapped wallet with great support
I’m very satisfied with my overall Keystone experience.
I chose Keystone specifically because of its air-gapped design and strong security philosophy. Keeping the computer completely out of the trust model was very important to me, and the QR-based workflow works exactly as expected. The device feels solid and well-built, the screen is clear and responsive, and the user interface is intuitive even for more advanced use cases.
The purchasing and after-sales support experience was also excellent. I contacted the support team regarding a promotion timing issue, and they handled it professionally, transparently, and with clear communication. This gave me additional confidence in the company and its customer-first approach.
Keystone feels like a product designed for users who truly care about long-term security and proper asset management, not just convenience. I’m comfortable using it as a long-term cold storage and signing device for larger amounts.
As a small suggestion, it would be great to see even more educational content and best-practice guides for advanced users managing larger portfolios.
Thank you for building such a thoughtful and security-focused hardware wallet.
February 21, 2026
Unprompted review
Reply from Keystone Wallet
Thank you so much for your detailed and thoughtful feedback! We’re thrilled to hear that your Keystone experience has been so positive and that our air-gapped design, QR workflow, and overall security philosophy met your expectations. It’s wonderful to know that you found the device solid, the interface intuitive, and our support team responsive and professional.
We truly appreciate your suggestion regarding more educational content for advanced users—this is exactly the kind of feedback that helps us improve and better serve our community. Your trust and confidence in Keystone as a long-term security solution mean a lot to us.
Thank you again for taking the time to share your experience, and for being part of the Keystone community!
Secured
Easy to use and looks and feels secure.
Three of my cold/hard wallets are now totally safe.
February 26, 2026
Unprompted review
Reply from Keystone Wallet
Thank you for your feedback! We’re glad to hear that Keystone is easy to use and gives you confidence in your security. It’s great to know your cold wallets are now completely safe!
The product with seed phrase security…
The product with seed phrase security is a major reason I bought this item.
February 11, 2026
Unprompted review
Reply from Keystone Wallet
Thank you for sharing your feedback! We’re glad to hear that the seed phrase security was a key factor in your decision. Ensuring your assets are safe is our top priority, and we’re happy Keystone meets your expectations.
Incredibly well built
The purchasing price is very good for what you recieve, the shipping was fast and efficient. I purchased a bunch of these and have zero complaints, they are very heavy duty and the phrase tabs snap into place very easily and the screw plate holds the phrase down extremely well, I also liked the fact that they provide a hole on the end to use with a padlock as extra security. I highly recommend the product, you will not be sorry.
February 14, 2026
Unprompted review
Reply from Keystone Wallet
Thank you so much for your detailed feedback! We’re thrilled to hear that you’re happy with the price, shipping, and the quality of the product. It’s great to know that the phrase tabs and screw plate work well for you, and that the padlock option adds extra peace of mind. Your recommendation means a lot to us, and we’re delighted that you’re satisfied with your purchase!
Company kept me up to date on the…
Company kept me up to date on the status of my order and it came when expected.
February 23, 2026
Unprompted review
Reply from Keystone Wallet
Thank you for your feedback! We’re glad to hear that you were kept informed throughout your order and that it arrived on time. Your satisfaction means a lot to us!
Great Experience
Company kept me up to date on the status of my order and it came when expected.
February 12, 2026
Unprompted review
Reply from Keystone Wallet
Thank you for your feedback! We’re glad to hear that you were kept informed throughout your order and that it arrived as expected. Your satisfaction is very important to us!
Good Product with public reviews
I have seen the product at YouTube in a demonstration and got interested in the same moment. The purchase process was easy and the delivery ok.
January 28, 2026
Unprompted review
Reply from Keystone Wallet
Thank you for your feedback! We’re happy to hear that our product caught your interest and that your purchase and delivery experience went smoothly. We hope you enjoy using it!
Keystone Tablet Plus - Nearly perfect storage for your wallet seed phrase.
Excellent quality, stainless steel, looks durable and long-lasting. Perfect for storing your seed phrase offline.
If it had a lock included, it would have been even better. Especially since for this price, it would have been worth the extra cost of the lock, which is significantly cheaper when purchased separately.
February 18, 2026
Unprompted review
Reply from Keystone Wallet
Thank you for your detailed feedback! We’re glad to hear that you find the product durable and perfect for storing your seed phrase offline. We appreciate your suggestion regarding including a lock—this is helpful feedback for us as we continue to improve our products. Your input means a lot!
Don’t use any pressure!
I was VERY IMPRESSED with the packaging of my 2 seed phrase tablets.
Having said that… if I may make a suggestion or two? I appreciate the protection of the metal “inside”, but the adhesive clear plastic, left a little mess - that I had to use ammonia to remove the stickiness. I thought it GREAT you even supplied the screwdriver, but unfortunately the tip broke on me. I have small Phillip Screwdrivers but none worked… BUT like I mentioned, I had bought a 2nd Tablet and used that screwdriver-gingerly!
You may want to enclose a note, to NOT apply pressure when using the screwdriver.
They even include 2 extra screws.
February 3, 2026
Unprompted review
Reply from Keystone Wallet
Thank you so much for your detailed feedback! We’re thrilled to hear that you were impressed with the packaging and the thought put into the seed phrase tablets. We appreciate your suggestions regarding the adhesive and the screwdriver—your insights are very helpful as we continue to improve our products.
We’ll definitely consider adding a note about using the screwdriver gently to avoid breaking the tip. It’s great to hear that the extra screws and thoughtful design made a positive impact for you. Your feedback means a lot to us!
Best hardware wallet I’he ever experienced
Very easy to use, beautiful design and really safe packaging.
February 13, 2026
Unprompted review
Reply from Keystone Wallet
Thank you for your feedback! We’re glad to hear that you find the device easy to use, appreciate the design, and feel confident with the safe packaging. Your support means a lot to us!
100% buy this If you want a very…
100% buy this If you want a very durable physical seed phrase solution that will last a lifetime to hold your cryptocurrency.
January 9, 2026
Unprompted review
Reply from Keystone Wallet
Thank you for your strong recommendation! We’re thrilled to hear that you find Keystone a durable, long-lasting solution for securely storing your cryptocurrency. Your support means a lot to us!
simple process
February 7, 2026
Unprompted review
Fast Delivery
February 1, 2026
Unprompted review
Safe, permanent keys!!
Easy to order, easy to use and love the quality of the product. I am actually planning on getting another one for another wallet. Just using it made my keys feel safer.
February 4, 2026
Unprompted review
Great wallet for its price
I used it for several days. I figured everything out fairly quickly; however, the firmware update from the website during the initial setup took a very long time — it was downloading extremely slowly via Web USB.
I liked that it can be connected to a phone wirelessly, without a cable.
As for what I’d like to see improved:
I’d like to be able to set up a PIN that instantly wipes the wallet.
The ability to create a separate PIN for a wallet with a passphrase, so that the passphrase doesn’t need to be entered every time. This can be done on Ledger, and it’s very convenient.
February 9, 2026
Unprompted review
dont buy
dont buy. I bought, used once. Battery failed, cant charge. No support . A total waste of 150 USD
February 2, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.