Further to my review of 2/12/21, I returned the goods to Kickmotion as they were no longer required. To date, no refund or contact the company has been received. I will avoid dealing with this comp... See more
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Kickmotion had a crucial part in stock and competitively priced. Had to buy the entire folding assembly rather than an individual part but that is probably down to Segway marketing. Ordered the pa... See more
Company replied
All parts recieved in good condition and were wrapped/protected very well for international travel. (Shipped Great Britian to Vancouver BC, Canada). Shipping was also faster then expected. Will buy fr... See more
Company replied
Absolutaly amazing, the Ninebot MAX G30 I bought is a superb build quality and great fun to be on, it makes my commute to work much more entertaining/efficient, I’ve been a petrol head my whole life... See more
Company details
Information provided by various external sources
Supplier of electric scooters and electric scooter parts, specialising in Ninebot and Segway products
Contact info
United Kingdom
- kickmotion.co.uk
3.7
Average
134 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Received my product as promised and on…
Received my product as promised and on time all the way to Michigan USA . I’d definitely recommend Kickmotion.
September 1, 2020
Unprompted review
Reply from Kickmotion Ltd
Thanks Howard, we're pleased that everything arrived on time and as expected. Stay safe!
Quick and excellent shipment of productsexcellent
Quick and excellent shipment of products
August 22, 2020
Unprompted review
Reply from Kickmotion Ltd
Thanks for the review Simone, delighted that you're back on the road and moving again! We hope to see you back soon.
You did not provide the list of parts
August 19, 2020
Unprompted review
Reply from Kickmotion Ltd
Hi Michal. Wow, thanks for the one star review! Here goes...
1). The product that we 'did not provide' relies upon you putting the correct email address in on our system so we can deliver the download to you effectively.
2). The product is a FREE product and has been downloaded successfully over 1,000 times by other happy customers.
3). When we saw your review, we immediately went to investigate your complaint and sent a further copy of the free pdf download to your email address on file, this went without response and returned a bounce error.
4). If you still require the Free download, please don't hesitate to contact us through the form on the website, as we try extremely hard to satisfy all of our customers, free and paid.
Kind regards
Kickmotion Ltd
Bought the Ninebot MAX G30 and it’s…
Bought the Ninebot MAX G30 and it’s absolutely class, you can really feel the build quality not a part on it feels cheap such a beast of a scooter so happy with it
August 15, 2020
Unprompted review
Reply from Kickmotion Ltd
Thanks Josh, we're delighted that you received the G30 in good time, we hope you enjoy your kickscooter and look forward to seeing you back in the store soon.
Great customer service
Great customer service, fast delivery, quick response. Quality product!
August 6, 2020
Unprompted review
Reply from Kickmotion Ltd
Much appreciated Dan, thanks for the speedy review. We're delighted that you're satisfied and hope to hear from you again.
Swift customer service
I ran into a problem which they sorted out straight away. Very good indeed
August 5, 2020
Unprompted review
Reply from Kickmotion Ltd
Thanks Francisco, pleased we could help out. We hope to hear from you again soon.
Excellent speedy service!
July 30, 2020
Unprompted review
Reply from Kickmotion Ltd
Thanks Chris (Lego), really appreciate your valued custom!
Quick delivery and decent customer…
Quick delivery and decent customer service, really helpful when it comes to product advice. Thanks :))))
July 30, 2020
Unprompted review
Good service
Good service. Unfortunately next year they will be closed. Brexit will kill UK international business.
July 30, 2020
Unprompted review
Highly recomended
Highly recomended. They love their job and that's what makes the diference
July 30, 2020
Unprompted review
Broken Ninebot Segway Max G30 replacement part.
Kickmotion had a crucial part in stock and competitively priced. Had to buy the entire folding assembly rather than an individual part but that is probably down to Segway marketing.
Ordered the part and it was delivered promptly. 10 minutes after receiving the part my scooter was safe to ride again thanks to the prompt action from Kickmotion.
Much better service than from Ninebot Segway UK. Two weeks later and Segway have still not resolved the issue or given me an update.
Good to know that in the future, I can go straight to Kickmotion for parts and assistance.
A good way to run a business.
July 29, 2020
Unprompted review
Reply from Kickmotion Ltd
One of our very first customers, many thanks for the awesome review Colin. We hope to see you again, but not too soon as that means you're having more problems with the G30 ;)
Seriously satisfied.
Absolutaly amazing, the Ninebot MAX G30 I bought is a superb build quality and great fun to be on, it makes my commute to work much more entertaining/efficient, I’ve been a petrol head my whole life but after one week of using the scooter it’s clear this is the future of commuting. On top of that KickMotion have been spot on at replying to my emails and making sure i got the product ASAP and in top condition. Normally I’m very wary of online shopping but I would definitely purchase again from them.
One very satisfied customer.
July 29, 2020
Unprompted review
Great customer service
Great customer service! Very efficient and helpful! Highly recommended! Top quality product also 👍
July 29, 2020
Unprompted review
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