Kiki Bear Reviews 149

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I for one think its great!I get free items because im actually the niece of the owner of this shop,his children are my first cousins so easily just become family!

Rated 5 out of 5 stars

Bought multiple items and they came well packaged in a reused box (very eco); arrived quickly but there was no despatch email, so they were (pleasantly) surprisingly early! Actual item was something s... See more

Company replied

Rated 2 out of 5 stars

I bought the item from here because it was different colours and looked better quality than other similar cheaper items on eBay from China.. other items also had free postage... When my item arrived i... See more

Company replied

Rated 5 out of 5 stars

Great price - delivered on time! ..... However, the product bought was the micky mouse phone - which is very disappointing. Was given as a gift hence the updated review. The phone only produces a fe... See more

Company details

  1. Toy Store
  2. Baby Clothing Store

Written by the company

The place to come for all things children. Founded in 2021 by Kian and Mia's Mummy and Daddy. The business’ name was inspired by a pet name for Kian. We want to help families grow together by introducing toys, educational tools, fun activities and joy along the way. Our website provides products which cater for babies, toddlers and older children, so parents can have a one-stop for everything they need!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

149 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Good quality goods at a reasonable…

Good quality goods at a reasonable price. Excellent service. Will use again and recommend

May 7, 2022
Kiki Bear logo

Reply from Kiki Bear

Hi Phillipa,

Thank you for your lovely review!

We look forward to you shopping with us again!

Kelly 🧸

Rated 5 out of 5 stars

Happy memories

When my mum died she left me a much treasured sheep. The 'baa' has now gone from the sheep, so I ordered a new one. It arrived really quickly and sounds just like the original and is the same size as well.

I have been able to take the old sheep apart, replace the new 'baa' and put the sheep back together again. I am so pleased.

April 15, 2022
Kiki Bear logo

Reply from Kiki Bear

Hi,

Thank you for your wonderful review.

We are so pleased that we could help you in such an amazing way.

Kelly 🧸

Rated 1 out of 5 stars

I received a refund so I now know why I…

I received a refund so I now know why I havnt received my order, no email or explanation just a refund. Very disappointed with the whole service

March 6, 2022
Kiki Bear logo

Reply from Kiki Bear

Hi Nicola,

We are sorry to hear of your dissatisfaction. We do strive to give a high level of customer service as you can see from other reviews we have received.

We had emailed you on 3rd March at 8.11am to advise why we had refunded you. This may have filtered through to your junk/ spam mailbox.

Our overseas partner company who dispatch these products for us had advised the lead time to be over 1 month once we asked them to dispatch to you. Unfortunately, we had not been pre-advised for the extended lead time.

For this reason we had proceeded in immediately refunding the order for you.

Apologies for the inconvenience this has caused. I hope that once you can see we have contacted you, you may reconsider the review you have left us.

Kindest regards,
Kelly 🧸

Rated 5 out of 5 stars

My grandson loves cocomelon

My grandson loves cocomelon especially wheels on the bus. It's say it plays wheels on the bus it does my grandson loves to sing the song but unfortunately the toy does not sing the whole versions which is what I was expecting. Just found There’s a switch on the underside of the bud towards the front. Switch it to the Left for full functionality. Middle position is ‘Try Me’ mode, and Right is ‘OFF’:
The toy is well made but expensive for what you get so would rate this

February 26, 2022
Kiki Bear logo

Reply from Kiki Bear

Hi Fran,

Thank you for your lovely review!

We welcome you back with open arms in the future!

Kelly 🧸

Rated 5 out of 5 stars

Excellent value for money beautiful…

Excellent value for money beautiful soft toy
Even better than the picture great service
Best purchase I've made in a while so pleased p

February 16, 2022
Kiki Bear logo

Reply from Kiki Bear

Hi Liz,

Thank you for your lovely feedback!!

We look forward to serving you again!

Kelly 🧸

Rated 5 out of 5 stars

Fast postage

Fast postage, product lovely

February 12, 2022
Kiki Bear logo

Reply from Kiki Bear

Hi Gary,

Thank you for your kind review!

We look forward to serving you again.

Kelly 🧸

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Expertly packaged and fast postage. Making my daughter very happy. Highly recommended
Thankyou

February 11, 2022
Kiki Bear logo

Reply from Kiki Bear

Hi Karl,

Thank you for your lovely review!

We look forward to serving you again.

Kelly 🧸

Rated 5 out of 5 stars

Great customer service

Great customer service, got a quick result to my telephone enquiry.
So far my orders have been dispatched within the hour of placing the order which is great !

January 31, 2022
Kiki Bear logo

Reply from Kiki Bear

Hi Seema,

Thank you for your lovely review!

We look forward to serving you again!

Kelly 🧸

Rated 5 out of 5 stars

Excelllent

Excelllent service, product as advertised. Highly recommend.

January 27, 2022
Kiki Bear logo

Reply from Kiki Bear

Hi Debbie,

Thank you for your lovely review!

We look forward to serving you again 😊

Kelly 🧸

Rated 5 out of 5 stars

Ordered the paw patrol mega blocks Skye…

Ordered the paw patrol mega blocks Skye figure after trying a few places where it was either out of stock or discontinued or just a ridiculous price,I found Kiki Bear on line and I’m so pleased I did.I can’t fault this company at all from the great price to the quick delivery and the great communication .I now have one happy daughter,thanks Kiki Bear and I will be definately by buying from you again in the future.

January 4, 2022
Kiki Bear logo

Reply from Kiki Bear

Hi Richard,

Thank you for your amazing review!

We are pleased to hear that the purchase has made your daughter happy! It makes what we do worthwhile.

We look forward to serving you again!

Kelly
Kiki Bear 🐻

Rated 5 out of 5 stars

Great product

Great product, lovely packaging as well.

December 6, 2021
Kiki Bear logo

Reply from Kiki Bear

Hi,

Thank you for your lovely review! We would welcome you back with open arms.

Kelly
Kiki Bear 🧸

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