Kings Of Neon Reviews 280

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

awful service after sale. time line was 2.5 weeks after promised, sign came in multiple parts when I paid for a full complete assembled sign. missing many parts to assemble, was not wired so I had to... See more

Rated 5 out of 5 stars

Absolutly worth every penny!!! Even with some minor problems in the ordering process, Brittney from support was able to resolved them very quickly, and went above and beyond to make sure our order wa... See more

Rated 5 out of 5 stars

Tabitha took great care of us. She walked me through the process start to finish! Kings of Neon sent us proposed renderings for the sign very promptly. The process was very smooth overall, the price w... See more

Rated 5 out of 5 stars

Excellent customer service all the way though - real people who reached out right away to help me to achieve my vision for my custom sign, (thanks Brianna!) and at a very competitive price. It shipped... See more

Company details

  1. Neon Sign Shop

Written by the company

We pride ourselves on customer service and delivering the best products on the market. From large events like the NFL draft, Lollapalooza, Red Hot Chilli Peppers / Warner Music and Twitter through to small home decor neon signs, artworks and gifts, we have everything you could need when it comes to LED neon signs! Our main neon hub is in Australia with parts of our design team and event specialists spread across USA, UK and NZ plus leading manufacturer partners across the globe as well. Bespoke, business or just fun - we are here to create some LED neon magic with you Our Mission: To collaborate with…. The fearless dreamers and wild creatives. The aspiring and the inspired. We see you. We create with you. We are you.


Contact info

4.2

Great

TrustScore 4 out of 5

280 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Somewhere between China and customs

I can change this review, but because my order is coming from China it’s somewhere between Hong Kong and Rockville Centre,NY for last 3 days. It was due here two days ago. Update-received sign. Looks sharp! Thank you

October 28, 2023
Kings Of Neon logo

Reply from Kings Of Neon

Hi John! Your sign has been delivered safe and sound. I hope you love your sign!!

Rated 4 out of 5 stars

The lighting looks great

The lighting looks great. Some of the sign itself had alot of glue residue from where they stuck the lights. It looks like a spiderweb of glue on it.

September 28, 2023
Rated 5 out of 5 stars

Very fast

Very fast! From first contact, to quote, design and delivery it took less than 3 weeks. They brought our logo to life and it has been a Huge hit with all our customers. Very clear communication and excellent workmanship.

September 10, 2023
Unprompted review
Rated 5 out of 5 stars

Love it!

Wasn't thrilled with the 1st design they sent, but fell in love with the second one. Delivery was super fast for a custom piece, was a gift, and was well received

September 25, 2023
Rated 5 out of 5 stars

The sign was totally awesome!

From start to finish this company was awesome. They were quick, the sign was awesome and the packing for shipment was incredible. I would definitely order from them again. They were so friendly also.

October 20, 2023
Rated 5 out of 5 stars

Outstanding

Very responsive customer service. Fast completion of order. Quality of product as advertised.

September 25, 2023
Rated 5 out of 5 stars

Great product!

My custom logo design came precisely how i ordered it, in a great package, with all that you need to install it..
also, customer service was excellent, when i needed to change something with the final color!
overall great experience, i will definitely get a new sign from them!

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

I was shopping for a neon clock on the…

I was shopping for a neon clock on the internet for my business when I accidentally came across Kings of Neon and started to explore their site. Turned out I found something MUCH better than a neon clock, I discovered I could actually have my own company logo made into a dazzling neon sign! Called and spoke to super sweet gal named Tabitha and all I had to do was send her my company logo, and she'd do the rest and send me a sample of what the sign would look like with pricing. It was AWESOME what she designed! The entire office staff was thrilled with what Tabitha designed and I immediately ordered the sign. The customer service was super friendly and very very helpful, no robots, real people! The price was super reasonable, and the sign will be done in only two weeks. So, a BIG THANK YOU to Kings of Neon and Tabitha, so lucky to have found you.

Ronald E. Oster, III
President
Rawhide Travel and Tours, Incorporated

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Tabitha was outstanding

Tabitha was outstanding. From the second I inquired about making a custom sign order to actually placing the order, Tabitha was prompt, interactive and definitely gave the feeling she cared about my project and was willing to go above and beyond to make sure I got exactly what I was looking for. 10/10 will recommend this business to anyone who will listen. Thank you Tabitha! I felt like I made a friend!

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great Sales Manager and Company!!

Great Company and Sales Manager! I stumbled upon Kings of Neon and lucked out with my sales manager Tabitha. She exceeded my expectations with her knowledge, ideas, and awesome communication skills. I am super excited about the product I am getting from the company and it's all because of Tabitha. Thank you so much for making this such a delightful and easy experience!

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Tabitha did a phenomenal job with my custom sign.

Tabitha did a phenomenal job with my custom sign. I sent her a rough idea of what I wanted and she ran with it. A few easy tweaks and we finally landed on the desired result. I finally got the sign mounted in my office and it's the perfect touch, really brining the room together. I absolutely loved the Barbie movie so I thought this would be a fun and funky hommage to Greta. This Barbie is a Marketing Director! So glad Tabitha was able to bring it to life. Shipping was also very fast. The hardware they send makes for easy installation, along with an easy to follow Youtube instruction video. I highly recommend using Kings of Neon for your neon sign needs.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

The process of creating the lighting…

The process of creating the lighting from a logo was very easy even though I asked to see it done a few ways. After agreeing on a final is was done rather quickly and looked wonderful when it arrived. The process was great.

August 24, 2023

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