K&M Hearing Solutions Reviews 108

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, welcoming, and professional demeanor, making them feel comfortable and at ease. Many highlight the excellent service, noting the thorough explanations, efficient procedures, and the overall positive and reassuring approach to their care. People appreciate the clear communication and the detailed information provided, which helps them understand their condition and the solutions offered. Reviewers frequently mention the outstanding user experience, emphasizing how well they were looked after from start to finish. The process is often described as smooth, professional, and comfortable, with many expressing satisfaction with the immediate results and the personalized attention they received.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism and thoroughness of the... See more

User experience

Customers had positive experiences with the user experience. Reviewers consistently highlight the clear and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first full consultation for blocked ears and I was made to feel welcome immediately with friendly staff in reception, before any consult took place! The treatment was comfortable and e... See more

Company replied

Rated 5 out of 5 stars

I found Kara Butterworth to be very knowledgeable and efficient, she offered excellent advice. I had a thorough examination and will be back for a check up. All in all 10 out of 10 I d... See more

Company replied

Rated 5 out of 5 stars

I had no idea what to expect when I went to have my hearing tested: I can now hear properly again! Kara explained what the tests showed, what my options were, then showed me how to make the most of... See more

Company replied

Rated 5 out of 5 stars

Kara was so friendly and I felt relaxed and trusted her. She was thorough and sorted my ear wax problem with both suction and water irrigation. I would certainly recommend K&M Hearing Solutions. Thank... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

We are a family run business based in Truro, offering the highest level of care and attention to meet your needs. With over 20 years experience in the industry you can trust you will find the right solution. We offer hearing diagnostics, private hearing aids, wax removal and tinnitus consultations. We use state of the art equipment including our specialist Quiet Star Sound Booth.


Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

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Rated 5 out of 5 stars

Great experience

Great experience, Kara is very professional and explains everything very thoroughly. Would highly recommend!

May 2, 2024
Unprompted review
K&M Hearing Solutions logo

Reply from K&M Hearing Solutions

Thank you for your lovely review Helen. It was so lovely to meet you and I'm so pleased I was able to help.

Rated 5 out of 5 stars

Thank you K&M Hearing Solutions

I was passed to K&M Hearing Solutions in a bit of an emergency as I had an obstruction within my ear. They remained open late on a Friday afternoon for me and dealt with me quickly and professionally which meant that I did need to go to hospital. After the obstruction had been removed, I was given a hearing test. I could not thank them enough for what they did for me. I would highly recommend K&M.

April 12, 2024
Unprompted review
K&M Hearing Solutions logo

Reply from K&M Hearing Solutions

Thank you for your lovely review. I was happy to help and didnt mind staying open to assist, especially since it resolved the negative pressure/pain you were experiencing in your ear :-)

Rated 5 out of 5 stars

Kara was superb

Kara was superb. I’ve struggled with mild hearing loss and tinnitus for years. She reassured me, ran some tests and diagnosed the problem. I tried a hearing aid for the first time and was blown away by the difference. I wouldn’t hesitate to recommend this service. I hope to be in touch again soon to complete my treatment.

March 5, 2024
K&M Hearing Solutions logo

Reply from K&M Hearing Solutions

Thank you for your lovely review. It was a real pleasure to meet you, and I'm happy you found the consultation useful. If I can be of further assistance please do get in touch. Best wishes GC, Kara

Rated 5 out of 5 stars

Great service

Great service with a friendly rapport from the staff.

March 5, 2024
Unprompted review
K&M Hearing Solutions logo

Reply from K&M Hearing Solutions

Thank you Mr Curless. It was a pleasure meeting you, and I'm pleased we were able to assist you.

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