Lee's Plumbing and Heating Reviews 226

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many appreciate the team's reliability, knowledge, and willingness to go the extra mile, whether for routine maintenance or complex installations. People often mention feeling confident and well-informed due to clear explanations and sound advice. However, some people were dissatisfied with specific projects, particularly regarding wet room installations, feeling that the quality of the work did not meet their expectations and that their concerns were not adequately addressed.

What people talk about most

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

Staff

Reviewers consistently mention positive feedback about staff, highlighting their professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied

Rated 5 out of 5 stars

I have been using this company for over 10 years. Recently my central heating boiler stopped working. One phone call to Chris Lee and it was fixed the next day by Sam who is a credit to the company. B... See more


Company details

  1. Gas Installation Service
  2. Plumber
  3. Property Management Company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 5 out of 5 stars

Would highly recommend this company

Chris Lee installed our new central heating boiler a couple of years ago and we were delighted with the professionalism and very high standard of work. Either Chris or Sam have returned to do additional work and service our boiler, as needed. Sam recently returned to fix a minor leak and when I offered to pay for the work I was told they didn't want to take a payment from me. I would recommend this company without reservation if you need any plumbing and heating works undertaken. They do a brilliant job for a fair price and leave the site clean and tidy on completion. They are polite and professional at all times and discuss all work, answer questions and generally make the experience of having workers in the house a pleasant and non-stressful experience. (I wish I could say the same for all the tradespeople we have had in the house recently!) Chris and Sam are second to none in terms of their knowledge, skills, commitment to completing work to a very high standard and delivering on every promise they make. I couldn't be more pleased by the quality of their work.

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

Very conscientious engineer, needs cloning.

Five engineers I tried to get to fix my boiler, I ended up having to take it apart myself.

Then I found Chris Lee, he took one look at it and knew exactly what the fault was, he booked in the job, came back, repaired and serviced it.

This guy is very conscientious, respectful and hard working and I will definately recommend him. If cloning was possible he needs cloning desperately.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Lee’s plumbing and all staff are so…

Lee’s plumbing and all staff are so professional, caring and thorough! You don’t get this type of service or haven’t for years. Honestly the customer service is remarkable. They say what they’re going to do and follow up etc. normal circumstances company answered the phone happily anymore which I can understand but Lee’s plumbing, I found brilliant morals loyalty and values!
Forget Chelsea Plumbers, Lee’s the best and I’ve lived in the area for 10 years now!!! I Do really hope customers really take on board my review and enjoy the experience we had very pleasant. Thanks so much Lee & Team x

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Chris and Sam have helped me with several jobs, big and small, and each time they have been reliable, professional and I could not recommend LPH highly enough.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Annual boiler service

As usual Chris arrived on time to do the annual boiler service. We have used the company many times before and they are always very knowledgable and efficient. Definitely a 5 star company and I will be using them again shortly to upgrade my radiators. They recently gave me advice on reducing my gas consumption but still staying warm!

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

No hesitation what so ever in…

No hesitation what so ever in recommending Chris - very professional, work is to an exceptionally good standard, he and his team are just brilliant, worth waiting for them to give you their time.

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Boiler service

The usual excellent service received. Very clean and tidy. Highly recommend to anyone wanting a boiler service or any plumbing work carried out. Thanks ever so much. Kind regards Charles.

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Gas boiler replacements

Chris and his team have now done two boiler replacements for us. All work was completed to a very high standard, minor issues were dealt with immediately and they were extremely easy to work with and very competent. I would have no hesitation in recommending them or using them again myself.

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic plumber

Fantastic plumber. I've been using Chris Lee's Plumbing and Heating for around 9 years now. Always polite, professional, hardworking and honest. We wouldn't use anyone else.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Well I’ve had all my radiators in now

Well I’ve had all my radiators in now, and they were so quick and efficient and nice and clean and everything you want really, that includes both the lads. I would highly recommend these boys to do your work for you and I was definitely up in again for any plumbing issues.. so thank you very very much

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

This is going to be ongoing for a…

This is going to be ongoing for a while... I am quite happy with the quote that I've been given and also the time in which he spent looking and measuring and sorting and.. that's all I can say at the moment I'll let you know as we progress

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

The Perfect Plumbing Company

This company is amazing. Absolute life savers!! I would highly recommend them. British Gas let us down again and so Chris from Lee's plumbing and Heating came out the next day. Chris was brilliant. He assessed our on going issue, solved it quickly and saw the job through. Chris was professional, thorough and bent over backwards to help me. Great company. I will be using them again.

February 17, 2022
Unprompted review

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