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Leisure World Group is a caravan and motorhome dealership in Richmond, North Yorkshire. Catterick features a choice of great quality vehicles, with friendly staff on hand to give the very best advice and guidance. Vehicle brands include Adria, Auto-Trail, Buccaneer, Bürstner, Elddis, Coachman, Roller Team, Swift and Xplore. Leisure World has its own extensive accessory & awnings department, and an approved workshop to ensure your caravan or motorhome is well looked after from the moment you buy it. It also boasts a luxury motorhome hire fleet, and a new Cafe - The Terrace.
Contact info
United Kingdom
- website@lwguk.com
- leisureworldgroup.com
Replied to 81% of negative reviews
Typically replies within 2 weeks
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Our caravan
We recently went to leisure world to have a repair on the caravan the staff were very friendly and helpful the 1person we always ask for is Sophie she is always very friendly and helpful she always dose her best to get everything done nothing is to much trouble for her ( you won’t to keep her she is worth her weight in gold she is also good at driving tractors )from BOB & JOYCE

Reply from Leisure World Group
Chris and his staff were great enjoyed …
Chris and his staff were great enjoyed the day . Got a few accessories for our motorhome, with a bit of a Discount, Pizza & Drink a great idea Thanks guys& gals

Reply from Leisure World Group
Excellent weekend. First class
Excellent weekend, I attended both days. Loved the 15% off in the shop and the service in the café was first class.
The motorhome selection was good and the prices very competitive.
All in all a great event and I will definitely attend an other one.

Reply from Leisure World Group
Leisure World puts on a great show
Great service by all the staff, a lot of effort had gone in to offer a wide range of types of motor-home and caravans available to explore. Everyone was enthusiastic about the day, despite the iffy weather.

Reply from Leisure World Group
Good experience
We were very happy and had a good experience the staff were very heloful.

Reply from Leisure World Group
We had a great Sunday afternoon
We had a great Sunday afternoon, we brought some friends who had never been, they were very impressed with the stock and prices, they also bought a few things for their van.
We talked with staff who always take time out without any pressure sales tactics, congratulations about great pizza, all free!

Reply from Leisure World Group
We enjoyed looking at your stock of…
We enjoyed looking at your stock of motorhomes and vans which were mostly good prices. The accessory shop was very well stocked and also at good prices. The staff were all very helpful and polite and of course the pizza and prosecco and sit down afterwards was great. Thank you David and Lin

Reply from Leisure World Group
Brilliant day out every body was…
Brilliant day out every body was friendly plus saved nearly £200 on awning I bought plus other things see you next year all the best

Reply from Leisure World Group
Event weekend
Four months ago, we purchased our first a pre owned Burstner motorhome from Leisure World Group at Catterick and we’ve been super happy with it. The customer service from the sales staff and in the accessory store was excellent throughout the whole process. We visited again yesterday during the event weekend and topped up with accessories, that are generally at a great price already, again the staff were helpful and the extra 15% off was a true bonus. Special shout out to Josh and Clara for their excellent customer service. It also has to be said that the cafe is a great experience too!!

Reply from Leisure World Group
Steven
Excellent show great offers and such friendly and helpful staff, well stocked store with everything you could possibly need. Lovely restaurant and good food. It was very busy and even the management were out clearing and wiping tables that for me is the sign of a well run business when everybody is hands on no matter what your position or job title….
Vast and excellent range of motor homes and caravans with all the big names.
Well worth a visit you won’t be disappointed I certainly wasn’t.
If you’re looking to buy a caravan or motor home look out Margret Selby, I spent a lot of time choosing a motor home and she was patient and sorted out a great deal for my new motor home and my trade in….
Over all I could not fault a single thing from the moment I arrived till the moment I left. 10/10 Excellent..

Reply from Leisure World Group
Salesman poor knowledge and running…
Salesman poor knowledge and running back and forth to get prices.

Reply from Leisure World Group
We bought a new Coachman in 2020 from…
We bought a new Coachman in 2020 from Ebor Leisureworld, although now closed it was part of this company. A number of warranty issues were picked up on our annual service by our accredited mobile workshop.
We reported the problems to Ebor Leisureworld. However it took 12 months of repeated phone calls,visits to the branch and finally threatening legal action before the issues were dealt with.
The reason I have bothered to put this review is because 7 months after a major issue was supposed to have been resolved, it was picked up again on the annual service as being not properly resolved at all.

Reply from Leisure World Group
Always enjoy a visit to leisure world…
Always enjoy a visit to leisure world but this was the first time we have came to one of your events . Took advantage of of your discount offers and purchased two great camping chairs at 50% off as well as chemicals and toilet rolls . Visit for drinks and pizza was well received as well - will certainly attend future events

Reply from Leisure World Group
Leasure world day out
Great day Alan looked after us . Prosecco ,peroni and pizza were lovely. . Great displays and lots of bargains to be had . Thank you all

Reply from Leisure World Group
We had a brilliant time at the show…
We had a brilliant time at the show today…all the staff were very helpful and knowledgeable.
Looked at caravans, motorhomes, awnings and accessories and was well impressed with the range of items on display.
We were there for over 4 hours and it flew by….
Well done Leisure World.

Reply from Leisure World Group
A very enjoyable experience at Leisureworld
A very good afternoon plenty of choices with the motorhomes and a lot at reasonable prices did fancy a few but undecided yet so will keep looking thinking about the Elddis autoquest 150 or the 185

Reply from Leisure World Group
Good range of accessories
Good range of accessories. Very helpful and friendly staff. Food and coffee very good in cafe

Reply from Leisure World Group
Nice Event
Nice event without the usual pressure sales, free to wander. Although the van of our dreams wasnt seen here, we did both spend money in the very well equipped shop.
The complimentary Pizza, was lovely and a free drink was a really nice touch.
Well done to all the staff they were all lovely in both sales, shop and cafe. All working their socks off being very busy.

Reply from Leisure World Group
I didnt attend so why ask me for a…
You thanked me for attending but I didnt attend so why ask me for a review?
What can you do to tempt me back as a customer ? I bought my CV60 from York which you closed. The CS from there was poor and then no solution to help me with then having to travel to Catterick when had an outstanding warranty claim.

Reply from Leisure World Group
We love a trip to Leisure World
We love a trip to Leisure World. The staff are always helpful and informative. Apart from the caravan side the shop is well stocked and we love to see new products. This is the best place to go for all outdoor leisure needs.

Reply from Leisure World Group
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