L'Essentielle Skincare Reviews 7

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

7 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Disappointing Customer Service

I was a long-term customer of this brand and loved their floral water which I bought through Amazon. I decided to order directly from them as I wanted to try alternative products. I never got my parcel and informed them. I said it was likely stolen and that I live in a flat block with many other residents. I was disappointed that they not only used my honesty against me but didn't take any responsibility for this. I felt undervalued as a customer and very upset with how I was treated so unfortunately won't be buying from this company anymore.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Bespoke made item made in no time

Bespoke made item made in no time! Excellent customer services and high quality, affordable product. When you've come to your wits end with eczema... This is the company you need to try!

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

I have now ordered products twice and…

I have now ordered products twice and had an excellent buying experience both times.
The seller is prompt with replies to queries and is very helpful overall.

October 15, 2021
L'Essentielle Skincare logo

Reply from L'Essentielle Skincare

Thank you so much for taking time to send us feedback.
Look forward to your repeat custom.
Many Thanks
L'Essentielle

Rated 5 out of 5 stars
L'Essentielle Skincare logo

Reply from L'Essentielle Skincare

Thank you so much for your Review & we appreciate your custom. Look forward to serving you again.
Thanks Again from the Team at L'Essentielle.

Rated 5 out of 5 stars

The products are amazing and delivery…

The products are amazing and delivery is fairly quick. I would definitely purchase something from here again if you're looking for natural, trustworthy and enriched products.

October 14, 2021
L'Essentielle Skincare logo

Reply from L'Essentielle Skincare

Thank you so much for your Feedback. We’re really glad you enjoy our products and service.
We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks Again from the Team at L'Essentielle.

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