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Lifesuny Reviews 197

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TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with receiving their orders, often not getting the products they purchased or experiencing extremely long delivery times. Customers also frequently mentioned a lack of response from the company, especially when trying to inquire about their orders or request refunds. The minority of people were satisfied with the customer service, noting quick and helpful responses, particularly from one representative. Some reviewers also found certain products, like chairs or pens, to be of good quality and enjoyable.

What people talk about most

Product

Clients share ambiguous opinions on product. While some customers express satisfaction, praising items like... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report significant issues, such as not... See more

Response time

Reviewers highlight negative aspects of response time. Many customers report that their emails go unanswered,... See more

Refund

Reviewers express significant frustration regarding refunds. Many customers report that their requests for a... See more

Customer service

People report ambiguous experiences with customer service. While some customers, like those who dealt with a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I will give zero star if there is an option. I ordered 3 sets of X8 violent ultra powerful 150000 rpm fan blower its was delivered but 1 blower is not broken the usb c is broken I emailed 2 times al... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 travel clothes irons/steamers. They only get lukewarm and do not steam. I have emailed them numerous times requesting return instructions and refund and no reply. DO NOT order from this c... See more

Rated 1 out of 5 stars

I ordered special and expensive Valentine's Day cards on January 24th, giving myself ample time to receive them and send them out. It is Feb. 6 and I have not received them. I contacted customer servi... See more

Rated 1 out of 5 stars

Placed an order with lifesuny on 7/21/25 for a baby product and have yet to receive items or communication regarding delivery. Have sent two emails with no response. Sadly I cannot get a refund throug... See more

Contact info

2.2

Poor

TrustScore 2 out of 5

197 reviews

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Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I've been buying from them since last.

I've been buying from them since last year and so far I experienced a good customer service. Before I shop from them I check DHGate and Aliexpress first and Lifesuny has some cheaper products than those two websites or different products, that's what I buy from them and they always respond to my emails or complaints. I will buy again from this seller.

February 26, 2024
Rated 1 out of 5 stars

Over a month. Not received.

Placed an order on December 11 th. As of January 23rd I have been unable to get any information on the order or even a response. Typically don’t order from unknown companies, however sister ordered and received so I did also. If there was any communication at all I would be fine waiting. However I have sent several emails and received no response. My advice is DO NOT order from lifesuny.com

December 11, 2023
Unprompted review

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