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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and guidance, highlighting their helpfulness and belief in the learners' abilities. People frequently mention the positive and professional demeanor of the coaches and tutors, who are described as knowledgeable and approachable. Reviewers also appreciate the well-structured and flexible learning experience, noting the ease of navigating the learning platform and the engaging nature of the skills days. The overall service is often described as rewarding, with many consumers feeling supported and encouraged throughout their learning journey, which helped them build skills and confidence.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and knowledge of... See more

User experience

Reviewers express high satisfaction with the user experience. Customers highlight the ease of understanding... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the exceptional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My apprenticeship experience was wonderful. I learned so much about hospitality, safety, and guest relations. I learned how to solve problems and how to initiate professional dialogue with a guest or... See more

Company replied

Rated 5 out of 5 stars

Just completed a level 5 Apprenticeship with Lifetime Training. Lifetime were very supportive. The learning platform is great, but their coaches are amazing. Angela was my coach, and she was incre... See more

Company replied

Rated 5 out of 5 stars

My learning coach had a lot of belief in me through out and despite personal challenges I am proud to have completed my learning and passed with a distinction. I would highly recommend lifetime traini... See more

Company replied

Rated 5 out of 5 stars

Flick was an amazing coach who supported me through and Louise’s training days really helped. Would recommend lifetime for anyone

Company replied


Company details

  1. Vocational School

Written by the company

Lifetime is the UK's top training provider, offering a wide choice of training solutions to our customers ranging from assessment of training & development needs for organisations to course advice & industry recognised qualifications for learners.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Total scam from my experience

Total scam from my experience. Signed up to do introduction to adult social care. After second module I never heard from the course advisor ever again. Didn't have any work marked or even a response when sent in and never ever received further work despite constant requests. And yet they still want to try and bill you for it. I'm the end I was forced to report them to the financial ombudsman. Literally all I ever received was an introduction email and one link to a single module of work which contained one video and three questions. Absolutely con

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank Kevin

I would like to thank Kevin, he is an amazing tutor and he is really good at explaining everything throughout the course, he is very knowledgeable and informative, I feel like he is the right person for SIA course he knows what he is talking about and he is very helpful for you to understand what point or subject is being discussed.
I would definitely recommend someone like Kevin to help you complete and give you good understanding about the course and what your purpose of the course would help you achieve in your future career.

November 18, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Marko, thank you very much for your great review and it's great to hear you had such an amazing coach! All the best and good luck in that future career, from Lifetime.

Rated 1 out of 5 stars

Please be aware of this training…

Please be aware of this training provider. In 2019 I applied to do their personal trainer and fitness course and that’s as far as it went. I received no educational training, online or in person. I never gain a qualification. Lifetime took the £3000 from student finance and never declared that I had never attended or received any training. I have asked lifetime to refund the money back to student finance to which they have refused and are trying to make me pay for a course I never did. I am now having to get legal advice aswel as student finance to do an investigation into this company. Be careful full they will fraudulently take money for funding even if you do not attend

November 3, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Kirsty, thank you for taking the time to leave us a review and we're sorry to hear you're not satisfied. We can see that a private and detailed response has already been sent to you explaining how liability for the loan remains where the course is not cancelled in the 14 day cooling off period, but if there is anything else we can ever support with then please do not hesitate to get in touch. All the best, Lifetime.

Rated 5 out of 5 stars

Confidence in my job role

Every detail of my learning comes to life and I have a full understanding of my job role. I feel competent, confident and know how to communicate well in my work.

September 9, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Lydia, thanks for leaving us your feedback and it's amazing to hear that you have felt so confident and competent since starting your course! All the best, Lifetime.

Rated 5 out of 5 stars

Great staff and excellent service!

As a student that was applying for a interview, I came across this platform where I could apply for many vacancies they had to offer! Two workers by the names of “Mike Love” and “Emilia Gilbert” helped out during my process with their quick emails and providing me with all the information needed for my interview! Thank you very much to the both of them!

September 4, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Alyaan, thanks for the feedback - we'll ensure that's passed onto Mike and Emilia! All the best, Lifetime.

Rated 5 out of 5 stars

Lifetime

Overall lifetime is an amazing website and is very useful and helpful towards my apprenticeship and archiving my qualifications

September 1, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Ryan, thanks for leaving us your feedback and it's great the course has been so useful in helping you achieve your qualification! All the best, Lifetime.

Rated 5 out of 5 stars

great all round experience

great all round experience, easy to understand the course and my tutor is brilliant, will defiantly use again

August 20, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Barry, thanks for taking the time to leave us your comments and it's brilliant to see you'd do it all again! All the best, Lifetime.

Rated 5 out of 5 stars

Learning with good study aids

It’s been a wonderful experience with my coach and training videos. They’re so nice and helpful

August 15, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Afolabi, thanks for the feedback and it's great to hear that you had such a wonderful experience! All the best, Lifetime.

Rated 5 out of 5 stars

learner at Lifetime

Being a learner at Lifetime was a rewarding and supportive experience. The training was well-structured and flexible, allowing me to balance my learning with my work responsibilities. My coach provided clear guidance, regular feedback, and practical examples that helped me apply what I learned directly in my workplace. I also appreciated the mix of online resources and one-to-one support, which kept me motivated and on track. Overall, it helped me build my skills, confidence, and readiness for the next stage in my career.

July 31, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Aleksejs, thanks for taking the time to leave us a review and it's amazing to hear that your course has given you the skills and confidence for the next step in your career, and that you had such a supportive coach. All the best, Lifetime.

Rated 5 out of 5 stars

I had a great experience with Lifetime…

I had a great experience with Lifetime training, my coach was amazing and helped me to gain my qualification.

July 14, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi there, thanks for leaving us a review and it's really good to read that you had a great experience, and an amazing coach. All the best, Lifetime.

Rated 5 out of 5 stars

I recommend

It opens opportunities for life!

August 14, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Alan, thanks for the review and recommendation; and yes, apprenticeships do open opportunities for life! All the best, Lifetime.

Rated 5 out of 5 stars

My apprenticeship experience was…

My apprenticeship experience was wonderful. I learned so much about hospitality, safety, and guest relations. I learned how to solve problems and how to initiate professional dialogue with a guest or a colleague. I'm so grateful to my coach, Matthew Gardner, for all the support he gave me, even in my toughest moments. He always supported me, and the great thing was that he believed in me. He was truly helpful, and I'm truly grateful for that.

August 12, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Sabah, thanks for taking the time to leave us a review and for the kind words about your coach, Matthew. It's amazing to hear what a great experience you had! All the best, Lifetime.

Rated 5 out of 5 stars

Melody - Especially supportive

Being a learner at Lifetime has been a really rewarding experience. From the start, I felt supported by my coach and the wider team. They understand that everyone learns at a different pace and make the effort to tailor support based on your individual needs and challenges.

The learning materials are clear and accessible, and the platform is easy to navigate. I’ve gained not only knowledge in business administration but also developed important skills like time management, organisation, and confidence in using software like Microsoft Office.

One of the best parts of being a learner at Lifetime is the ongoing encouragement and regular check-ins. My coach, Melody, has been especially supportive—keeping me motivated, helping me plan my time effectively, and being there whenever I’ve faced challenges.

Overall, being a learner at Lifetime means growing both personally and professionally in a supportive and structured environment.

August 7, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Lizzie, thanks for the amazing review! It's great to hear that the programme and its resources worked for you in the way that you learn, and that you were able to build your confidence with them. We'll also make sure this is passed onto Melody, thanks for your kind words. All the best, Lifetime.

Rated 5 out of 5 stars

Flick was an amazing coach who…

Flick was an amazing coach who supported me through and Louise’s training days really helped. Would recommend lifetime for anyone

August 6, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Cassie, thanks for taking the time to write your feedback and thanks for the recommendation! It's great to hear Flick was so amazing, we will pass that on. All the best, Lifetime.

Rated 5 out of 5 stars

It was outstanding leadership…

It was outstanding leadership development programme

August 1, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Hifjur, thanks for the review and it's great to hear your programme was so outstanding! All the best, Lifetime.

Rated 5 out of 5 stars

Excellent from start to finish with…

Excellent from start to finish with self learning and support when need.

July 14, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Stuart, thanks for leaving us a comment and it's great to hear you had an excellent experience! All the best, Lifetime.

Rated 5 out of 5 stars

It was a really positive experienc

It was a really positive experience being a learner at Lifetime. I always felt supported and encouraged, especially by my coach (Lesley)who made everything clear and helped me stay motivated. The training was well-structured, and I learned so much that has helped me grow personally and professionally. Overall, it was a rewarding and enjoyable experience

July 24, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Cecilia, thanks for taking the time to leave us a review. It's great to hear you had such a positive experience at Lifetime, thanks to your coach. All the best, Lifetime.

Rated 5 out of 5 stars

Fantastic Learning Platform and Coach

Lifetime is a great platform for completing an apprenticeship, as it allows you to learn from an environment you are comfortable with, rather than having to sit in a class room. My lifetime coach (Sue) was fantastic, as she pushed me to complete my workload, and if ever there was a time I struggled with a piece, she was always on hand to help, but she also pushed me to get to the end of my apprenticeship and had lots of faith in me to complete my course, even when she knew I wasn’t given time to complete my subjects within working hours.

July 14, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Charlotte, thanks for leaving us your feedback - it's great to read that you had such a fantastic coach who gave you the support you needed to complete your course. All the best, Lifetime.

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