While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and guidance, highlighting their helpfulness and belief in the learners' abilities. People frequently mention the positive and professional demeanor of the coaches and tutors, who are described as knowledgeable and approachable. Reviewers also appreciate the well-structured and flexible learning experience, noting the ease of navigating the learning platform and the engaging nature of the skills days. The overall service is often described as rewarding, with many consumers feeling supported and encouraged throughout their learning journey, which helped them build skills and confidence.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and knowledge of... See more

User experience

Reviewers express high satisfaction with the user experience. Customers highlight the ease of understanding... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the exceptional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My apprenticeship experience was wonderful. I learned so much about hospitality, safety, and guest relations. I learned how to solve problems and how to initiate professional dialogue with a guest or... See more

Company replied

Rated 5 out of 5 stars

Just completed a level 5 Apprenticeship with Lifetime Training. Lifetime were very supportive. The learning platform is great, but their coaches are amazing. Angela was my coach, and she was incre... See more

Company replied

Rated 5 out of 5 stars

My learning coach had a lot of belief in me through out and despite personal challenges I am proud to have completed my learning and passed with a distinction. I would highly recommend lifetime traini... See more

Company replied

Rated 5 out of 5 stars

Flick was an amazing coach who supported me through and Louise’s training days really helped. Would recommend lifetime for anyone

Company replied


Company details

  1. Vocational School

Written by the company

Lifetime is the UK's top training provider, offering a wide choice of training solutions to our customers ranging from assessment of training & development needs for organisations to course advice & industry recognised qualifications for learners.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have just completed my Level 3 Adult…

I have just completed my Level 3 Adult Care Worker apprenticeship, My life time coach has provided me with great support and encourgament throughout the apprenticeship and without her I would have given up, but now I am proud of myself having obtained the qaulification with excellent results. I would recommend that before embarking on an apprenticeship you have the full backing and support of your manager amd have time allocated for learning.

April 3, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Susan, thanks for leaving us your feedback and it's great to hear you had support from your coach throughout your course, and it's great to hear your recommendation! If there is anything we could have done even better, please don't hesitate to let us know at support@lifetimetraining.co.uk. All the best, Lifetime.

Rated 4 out of 5 stars

Tutors on the whole very supportive and…

Tutors on the whole very supportive and enthusiastic which is contagious. They are always at the end of a message if you need them .

April 4, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Alison, thanks for taking the time to leave us a review and it's great to hear you had such enthusiastic support! If there is anything we could have done even better, please don't hesitate to let us know at support@lifetimetraining.co.uk. All the best, Lifetime.

Rated 5 out of 5 stars

Personal and Professional Growth Through Apprenticeship

I have had a wonderful experience with my apprenticeship at Lifetime, Level 3 HR. The environment is incredibly helpful and supportive. The coaches are extremely passionate and dedicated, creating a pleasant and encouraging atmosphere that makes learning truly enjoyable.
The classes provide useful and relevant knowledge, allowing me to apply what I've learned in practical ways. This has been invaluable in helping me grow both personally and professionally.
Overall, I believe I have evolved significantly, both in terms of my knowledge and personal development. I highly recommend Lifetime Training to anyone looking to improve their skills and well-being in a positive and nurturing environment.

March 18, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Kristina, thanks for taking the time to leave us such a great review. It's really good to hear how much you've evolved as part of the course, with supportive coaches and practical knowledge. Thanks for the recommendation, too! All the best, Lifetime.

Rated 5 out of 5 stars

Relevant courses with my job

Relevant courses with my job, easy access to the course. Very helpful teaching assistant

March 12, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Nasir, thanks for leaving us a comment and it's great to hear the course is easy to use and relevant for your job! All the best, Lifetime.

Rated 5 out of 5 stars

Great

Great and easy to use

March 12, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Holly, thanks for the feedback and it's great to hear the system was so easy to use. All the best, Lifetime.

Rated 5 out of 5 stars

I am loving learning and getting…

I am loving learning and getting support through this course and it work around me.

March 10, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Elizabeth, it's great to hear you're loving your course! Thanks for the review, all the best, Lifetime.

Rated 4 out of 5 stars

Good depends on coach though.

My first Coach wasn't very good as he never visited us during my apprenticeship. However, my second coach is really lovely his very helpful, supportive, kind, friendly and has great communication. I recommend you get the APTEM app as it's easier to log in rather than using web browsers.

March 5, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Gracie, thanks for leaving us a review and four stars. It's great to hear you had such a lovely and supportive coach to finish your course with, all the best, Lifetime.

Rated 2 out of 5 stars

My apprenticeship in health and social…

My apprenticeship in health and social care, unfortunately, fell far short of my expectations and ultimately proved to be a deeply discouraging experience. I entered the program eager to gain practical skills and contribute meaningfully to the lives of others, but the reality was vastly different.

March 5, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Thomas, thanks for taking the time to leave us a review. We'd really like to understand more about your experience and in particular which elements you feel fell short, however with the information here we're unable to identify you on our system for certain. So if you would like, please contact us at support@lifetimetraining.co.uk so we can understand what your experience was in a bit more detail, and where things might be improved. All the best, Lifetime.

Rated 5 out of 5 stars

Supportive and motivating

Lifetime training supported me through my apprenticeship journey. My coach was always available, supportive, motivating and was able to signpost me to needed resources. The aptem app made keeping track of my progress fluid and seamless. I would highly recommend them.

March 4, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Darren, thanks for leaving us a comment and it's really good to hear you've been supported and motivated throughout your course, thanks for the recommendation. All the best, Lifetime.

Rated 5 out of 5 stars

The experience was great

I did my SIA training at this center in L8 area of Liverpool and I can confidently say it was an excellent experience from start to finish. The learning environment was incredibly serene for effective learning and training with well maintained facilities.
The staff there were exceptionally friendly.
However, the standout aspect was the main tutor, Kelvin Griffiths, I will say Kelvin is one of the best tutors I have ever encountered all my life. His deep knowledge and hands-on experience of the subject matter, combined with his engaging teaching style and genuine passion for training, made every session superb
I feel incredibly lucky to have done my training at this centre with Kelvin Griffiths as my tutor. The experience was great, and I left feeling fully prepared and confident in my new skills.
I highly recommend Lifetime Education and Training!!!

May 15, 2024
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Sir Emmanuel, thank you for leaving us your feedback and it's wonderful to hear about all your great experiences on the course with the training, your colleagues and the new skills you've learnt. We'll also pass on your comments to your coach, Kelvin. All the best, Lifetime.

Rated 5 out of 5 stars

Fantastic

Fantastic, extremely proud to be doing this course with a great organisation.

March 1, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Robert, thanks for taking the time to leave us a review and it's great to hear you're having such a fantastic time! All the best, Lifetime.

Rated 5 out of 5 stars

Lifetime is a great way to gain more…

Lifetime is a great way to gain more knowledge and understanding of your job role and helps gain more confidence for you

April 15, 2024
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Bethany, thanks for taking the time to leave us a review and it's great to hear that your apprenticeship has been able to help you gain more confidence and understanding in your role. All the best, Lifetime.

Rated 5 out of 5 stars

I had amazing support from my tutors…

I had amazing support from my tutors Katie and Wendy! I wouldn’t have got through it without all their help, a huge thank you for your patience and understanding x

February 11, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Joanne, thanks for leaving us a review and it's amazing to hear about the support you had from Katie and Wendy, we will pass that on! All the best, Lifetime.

Rated 5 out of 5 stars

Great coach

Great coach, relevant material

January 27, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Robin, thank for you for leaving us a review and it's great to hear you had such a good coach! All the best, Lifetime.

Rated 5 out of 5 stars

Great support and very informative

Great support and very informative

February 11, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Haych, thanks for leaving us a comment and it's great to hear you had the support you needed! All the best, Lifetime.

Rated 5 out of 5 stars

Great support from a coach

Great support from a coach, interesting sessions, well recommended

February 6, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Marta, thanks for leaving us a review and a recommendation - it's really good to hear you had a supportive coach! All the best, Lifetime.

Rated 5 out of 5 stars

5 stars

I would recommend life time for any apprenticeship.
My coach Jade is very supportive and knowledgeable.

January 29, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Kerrie, thanks for the review and the five stars and it's fantastic to hear your coach, Jade, is so supportive! All the best, Lifetime.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look