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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and guidance, highlighting their helpfulness and belief in the learners' abilities. People frequently mention the positive and professional demeanor of the coaches and tutors, who are described as knowledgeable and approachable. Reviewers also appreciate the well-structured and flexible learning experience, noting the ease of navigating the learning platform and the engaging nature of the skills days. The overall service is often described as rewarding, with many consumers feeling supported and encouraged throughout their learning journey, which helped them build skills and confidence.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and knowledge of... See more

User experience

Reviewers express high satisfaction with the user experience. Customers highlight the ease of understanding... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the exceptional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My apprenticeship experience was wonderful. I learned so much about hospitality, safety, and guest relations. I learned how to solve problems and how to initiate professional dialogue with a guest or... See more

Company replied

Rated 5 out of 5 stars

Just completed a level 5 Apprenticeship with Lifetime Training. Lifetime were very supportive. The learning platform is great, but their coaches are amazing. Angela was my coach, and she was incre... See more

Company replied

Rated 5 out of 5 stars

My learning coach had a lot of belief in me through out and despite personal challenges I am proud to have completed my learning and passed with a distinction. I would highly recommend lifetime traini... See more

Company replied

Rated 5 out of 5 stars

Flick was an amazing coach who supported me through and Louise’s training days really helped. Would recommend lifetime for anyone

Company replied


Company details

  1. Vocational School

Written by the company

Lifetime is the UK's top training provider, offering a wide choice of training solutions to our customers ranging from assessment of training & development needs for organisations to course advice & industry recognised qualifications for learners.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Business administrator apprenticeship level 3

Lifetime and specifically my coach went above and beyond to support me throughout the course. Which definitely help me achieve the results I did.

January 20, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Chris, thanks for leaving us a review and it's great to hear your coach went above and beyond for you! All the best, Lifetime.

Rated 5 out of 5 stars

Amazing training provider

"I am extremely satisfied with my Level 5 training provider "Lifetime". The course provided a supportive and engaging learning environment with a well-paced and clear curriculum. The tutors were exceptionally supportive throughout, always approachable and ready to assist whenever needed. This training has significantly contributed to my career goals by enhancing my knowledge and skills, which I can immediately apply in my professional role. As a learner, I found the experience enriching and motivating, with approachable instructors and a structure that fostered both personal and professional growth. Overall, this course has been instrumental in my educational journey and will continue to support my career progression."

January 14, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Ellie, thanks for taking the time to leave such a comprehensive review and it's brilliant to read that you had such supportive tutors, an engaging course and most important will use this to continue your professional and personal growth! All the best, Lifetime.

Rated 5 out of 5 stars

GREAT COURSE LOTS OF SUPPORT MY WORK…

GREAT COURSE LOTS OF SUPPORT MY WORK COACH IS EXTREEMLY SUPPORTIVE AND ALWAYS THERE FOR ME AS IS MY ENGLISH COACH TOO, COULDNT ASK FOR BETTER SUPPORT TBH

January 21, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Sukhbir, thanks for taking the time to leave us feedback and it's great to read that you've had lots of help, and such a supportive coach! All the best, Lifetime.

Rated 5 out of 5 stars

Great learning environment

The coach is very helpful i dropped behind and she did all she could to help me catch up

January 21, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi there, thanks for the review and it's fantastic to hear about how helpful your coach has been! All the best, Lifetime.

Rated 5 out of 5 stars

Amazing apprenticeship

Amazing apprenticeship

January 21, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Michael, thanks for the review and it's great to hear you've got an amazing apprenticeship! All the best, Lifetime.

Rated 1 out of 5 stars

Shockingly bad company

Shockingly bad company. The educational value of the course content is zero. It is disorganised, dismal, irrelevant to the subject, and just plain embarrassing. The systems used for learning is not fit for purpose.
A bad money making scheme for someone, teaches nothing, leaves one feeling frustrated. Just to top it off nicely, the American spelling will drive one bonkers. Bad, bad, bad.

January 16, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Lindsey, thank you for taking the time to leave us a review - it would be good to understand further what the issues you experienced on your course, and with the learning system, were, however we've not been able to identify you with the information here. So please feel free to contact us at support@lifetimetraining.co.uk. All the best, Lifetime.

Rated 5 out of 5 stars

Life was very helpful for giving me…

Life was very helpful for giving me enough time , resources, and support to finished my apprenticeship .

January 7, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi there, thank you for the review and it's great to hear you had what you needed to finish your course! All the best, Lifetime.

Rated 5 out of 5 stars

Being a learner at Lifetime Training…

Being a learner at Lifetime Training UK, I would describe it as positive, supportive, and an enriching experience.

Here’s an overview of what it feels like:

1. Personalized Learning Journey

Lifetime Training tailors its programs to my individual needs and goals, creating a learning plan that fits my career aspirations.
My progress is tracked, and regular updates ensure i stay on course.

2. Supportive Environment

I was assigned a dedicated tutor or coach who guides me throughout the program, offering one-on-one support.
Tutors are approachable, knowledgeable, and genuinely invested in helping me succeed.

3. Flexible Learning Options

Learning schedules are designed to be flexible, allowing me to balance studies with work or personal commitments.
Resources are often available online, making it easier to learn at my own pace.

4. Engaging Content

The course material is engaging, practical, and aligned with real-world applications, ensuring i gain skills that are immediately useful in my job.
Innovative tools, including online platforms and interactive sessions, enhance my learning experience.

5. Regular Feedback

I receive constructive feedback on assignments and progress, helping me improve and stay motivated.

6. A Sense of Achievement

Completing my program comes with a sense of accomplishment, as i see measurable growth in my knowledge, skills, and career opportunities.

7. Community Feel

As a learner, I am part of a network of like-minded individuals, offering opportunities for collaboration and shared learning experiences.

January 14, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi there, thank you for taking the time to leave us such detailed and dedicated feedback and it's fantastic to see there were so many elements of your course which worked well for you, from the initial personalised journey and coach to the sense of achievement you felt at the end. All the best, Lifetime.

Rated 5 out of 5 stars

Learning here makes you feel like…

Learning here makes you feel like you’ve got a future.

December 20, 2024
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Isaac, thanks for your feedback and we agree, learning and training through an apprenticeship gives people great options for the future. All the best, Lifetime.

Rated 5 out of 5 stars

Overall, a great company for career growth

I learnt a lot whilst doing my lifetime training. I would say L3 Business Administration is more for corporate places or businesses where finance is more dealt with as I work with NHS so it was quite a struggle to relate most finance questions but I made it work! My coach, James, was fantastic and truly helped me reach my goals. We had great discussions and he was open to listening and supporting where needed. He answered all my questions and helped me all through gateway prep. I highly recommend to those who wish to excel in their career.

January 7, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Sharmin, thank you for leaving us a review; it's great to hear James was such a good coach and that you had all the support you needed to excel in your course. All the best, Lifetime.

Rated 5 out of 5 stars

Good Learning Platform

I'm currently on Hospitality Supervisor Level 3 Apprenticeship and it's all very clear and helpful.
English is my second language and I manage to understand everything with ease.

January 13, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hello Dorota, thanks for taking the time to leave a review for us and it's great to hear that you're finding everything on your course clear and helpful. All the best, Lifetime.

Rated 1 out of 5 stars

Avoid it like the plague

January 10, 2025
Unprompted review
Lifetime logo

Reply from Lifetime

Hi there, thanks for taking the time to leave us a comment. From the information given here we can't quite find an account for you in order to help further, so if there is anything we can do, please do not hesitate to contact us at support@lifetimetraining.co.uk. All the best, Lifetime.

Rated 5 out of 5 stars

Learning for promotion

Good apprenticeship company

December 20, 2024
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Lydia, thanks for the time to leave us your kind words! All the best, Lifetime.

Rated 5 out of 5 stars

Apprentice

I have been apart of lifetime for nearly 8 months. Really worth finding an apprenticeship which suits you as they make it really easy to get involved. Really good stepping stone in starting your career.

December 10, 2024
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Lucy, thanks for leaving us your feedback and it is great to read that you're having such a good time - and you're right, apprenticeships are a great option for your career. Good luck with the remainder of your course. All the best, Lifetime.

Rated 5 out of 5 stars

For Kevin.

For Kevin.
I have just completed my 'Emergency First Aid at work course' with Kevin. I have completed these courses before but this was far the best course as Kevin has exceptional knowledge on the subject and I fully engaged in the session. I have more knowledge and understanding on the subject now. A big thank you :)

October 30, 2024
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Tracy, thank you for leaving us a review. It's great to hear that you have had such a wonderful coach who was fully engaging, and congratulations on completing it and boosting your knowledge and understanding. All the best, Lifetime.

Rated 5 out of 5 stars

All round great experience

Easy to use platform, brilliant way to gain knowledge, plenty of support, My coach Paul Standerline is fantastic. All round great experience.

December 5, 2024
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Emma, thank you for leaving us feedback and it's fantastic to hear you had such a good coach in Paul, we'll pass that on, and an all round great experience! All the best, Lifetime.

Rated 5 out of 5 stars

Lifetime training is a gateway for…

Lifetime training is a gateway for meeting aspiration, the way It did for me. Learning had no boundary; but a perfect coaching make thing easier.

December 3, 2024
Unprompted review
Lifetime logo

Reply from Lifetime

Hi there, thanks for leaving us a review and it's great to hear you were able to learn without boundaries, with such a perfect coach! All the best, Lifetime.

Rated 5 out of 5 stars

A really good apprenticeship

A really good apprenticeship, great leaning experience.
Particularly good if you have good motivation!

December 1, 2024
Unprompted review
Lifetime logo

Reply from Lifetime

Hi Andy, thanks for leaving us a review and it's great to hear you have had such a good time and a great learning experience! All the best, Lifetime.

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