Lighthouse Reviews 263

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Crooked and cheaply made clothing. I wanted to returned a dress within two weeks that cost $500, they said I was only entitled to five dollars back given what was within two weeks.

Rated 1 out of 5 stars

Signed up not really for the cash back but just to get help finding a place. Got paired with Debbie who took notes and then delivered me matches that were nothing like the notes and then shared with... See more

Rated 5 out of 5 stars

More. Than. An app. They assign a rep, and HER SUPERHEROIC EFFORTS made an already 5-star apt search system into a full-blown service. 10/10 recommending to you now. Vital for finding an apartment. *W... See more

Rated 5 out of 5 stars

With this being my first time working with an apartment finder company, I honestly loved my experience with Lighthouse. Gabby did such an awesome job helping me find a new apartment. It took some time... See more

Company details

  1. Apartment Rental Agency
  2. Online Marketplace
  3. Real Estate Agency
  4. Real Estate Agents
  5. Real Estate Consultant

Written by the company

Lighthouse is a next-gen rental site. Find exclusive apartments that pay to have you and get monthly cash back.


Contact info

3.1

Average

TrustScore 3 out of 5

263 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Service

It's a excellent service they kept in touch always and as soon as I moved in they were on it to get my money to me. I will surely use and recommend this service 👍🏾

December 29, 2021
Unprompted review
Rated 4 out of 5 stars

Good job all around

Good job all around. My first time using a locater, no less interstate during a world wide pandemic! I have to say, Lighthouse went above and beyond, I just don't give 5 stars. Rebate also nice touch.

December 23, 2021
Unprompted review
Lighthouse logo

Reply from Lighthouse

Hi Arlene! Thank you so much for your review.

Our team is laughing about your 'no 5 stars' policy, as you are the first one we've earned that is not such.

If you ever change your mind, TrustPilot makes it super easy :)

Rated 5 out of 5 stars

Lighthouse Helped me find a home for me…

Lighthouse Helped me find a home for me and my son! They were amazing about many different resources! They help me find my home quickly and with everything I asked for! When I decide to move again or if I do I will definitely be using that house again!

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Allen and the team did a great job…

Allen and the team did a great job helping me find an apartment…and getting cash back was a great perk. I have major respect and admiration for the smaller businesses making a difference in the community.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

I appreciate the participation of this agency

This company helped me when I had a very serious situation with accomodation. I believed that nothing could change my situation, however I just forgot about rental agencies. I needed an accomodation in order to live in it, and I had to stay at my friend's house for couple of days until the agency would choose the apartment for me. This company handled thi task and recently I moved to new apartments. I'm really glad that I used the services which were offered by this agency, because they did everything quite fast and with a great quality.

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

First time good experience

This is my first time using lighthouse and overall, I’ve enjoyed my experience. There were a couple hiccups in getting my cashback, but the lighthouse team has resolved it! The online interface is easy to use and attractive. Hopefully they will have an app in the future.

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Love lighthouse

Love lighthouse, they really do give you cash back! REAL definition of good customer service. Alan goes the extra mile for his customer. I really appreciate it.

December 10, 2021
Rated 5 out of 5 stars

One of a kind experience

As a first time mover, I was struggling with the whole process of finding and applying for an apartment.

The Lighthouse team really came through to help me. They were quick, easy to work with, and very knowledgable from first contact. I really appreciated that they took the time to educate me on things I didn't know.

They really understood my needs and actually helped me find an apartment that was better than what I was originally looking for. After all of their help, I also got cash back!

I had such a good experience and would definitely recommend Lighthouse to anyone looking to move!

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend Lighthouse

I highly recommend Lighthouse! Beyond grateful for Alan and all the help he’s given to us in our apartment search. He has been quick to respond, kind and caring about our needs, and offered apartments that were within the filters we asked so that he did not waste our time. Efficient and professional. Thank you, Alan, for your excellent assistance in this process!

December 5, 2021
Unprompted review
Rated 5 out of 5 stars

Phenomenal Service

I haven’t found an apartment yet but I’m giving this company top rating. I explained what brought me to Texas (health changed) and the loss of my condo but the need for a safe, clean apartment. This team went out of their way to assist me.

December 4, 2021
Unprompted review
Rated 5 out of 5 stars

Getting paid is cool

The first thing that jumped out at me was, they're paying me to rent through them? I opted to have them help me find a place.

Michelle was great. Asked great questions about what I needed. She asked about my interests outside of home/work, which was cool.

The process was simple. I'd use them again.

December 4, 2021
Rated 5 out of 5 stars

Alan is the ABSOLUTE BEST

Alan is the ABSOLUTE BEST! He put up with me for nearly a year but his patience and beautiful spirit landed me my perfect home in Galveston, TX!!! Not only that, it sweetened the deal that he returned his appreciation with a nice rebate! That definitely assisted with the move! I will definitely keep Lighthouse and Alan in my contacts for future business and referrals.

December 2, 2021
Rated 5 out of 5 stars

THE BEST TEAM!!!

I am beyond grateful with the phenomenal work the entire team did to make sure I found not only an apartment, but exactly what I wanted and a place to call home! I kept changing my mind on price ranges and areas to move to and not once did they seem bothered by it. They went above and beyond and sent me all the info I needed and even scheduled tours for me!!! This definitely was a team effort and I started searching 2 months in advance. I would suggest 3-4 months in advance so you can find exactly what you want. Apt searching is extremely stressful already, but it was a lot easier when I had tons of options to chose from with every detail available. I would give them 10 stars if I could. Again, I am thankful and recommend their services 1000% percent.

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience with Lighthouse

My experience with Lighthouse was wonderful. Alan made sure that he kept me in the loop daily about different locations in the area of my choice. He was very persistent and determined to get me moved. The best thing with my experience with Alan at Lighthouse is that he made a suggestion and gave me advice on how to get the apartment that I chose. For that I give 5 ⭐️⭐️⭐️⭐️⭐️

November 17, 2021
Unprompted review
Rated 5 out of 5 stars

Okay...Alan is the best!

Okay...Alan is the best! And btw you know those "programs" that say they will give you a rebate or referral for moving in and they never do...well, I got my first one from Alan last year...and when I move again I am hoping to get another one! Thanks Alan!

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Best Apartment Locator 🙌🏾🙌🏾!

Best Apartment Locator 🙌🏾🙌🏾!! Alan was very professional the ENTIRE time and helpful. He made the whole process easy, smooth, and checked on me at least 2 times a week! He even scheduled a few tours for me at a few choices I had. You won’t find another Apartment Locator like this that actually cares about you and puts in the time and effort to help you find a place you can call Home 🥰!

November 11, 2021
Unprompted review

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