Lighthouse Reviews 263

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Crooked and cheaply made clothing. I wanted to returned a dress within two weeks that cost $500, they said I was only entitled to five dollars back given what was within two weeks.

Rated 1 out of 5 stars

Signed up not really for the cash back but just to get help finding a place. Got paired with Debbie who took notes and then delivered me matches that were nothing like the notes and then shared with... See more

Rated 5 out of 5 stars

More. Than. An app. They assign a rep, and HER SUPERHEROIC EFFORTS made an already 5-star apt search system into a full-blown service. 10/10 recommending to you now. Vital for finding an apartment. *W... See more

Rated 5 out of 5 stars

With this being my first time working with an apartment finder company, I honestly loved my experience with Lighthouse. Gabby did such an awesome job helping me find a new apartment. It took some time... See more

Company details

  1. Apartment Rental Agency
  2. Online Marketplace
  3. Real Estate Agency
  4. Real Estate Agents
  5. Real Estate Consultant

Written by the company

Lighthouse is a next-gen rental site. Find exclusive apartments that pay to have you and get monthly cash back.


Contact info

3.1

Average

TrustScore 3 out of 5

263 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very easy and helpful service

Very easy and helpful service. They made it convenient for me to find an apartment I like. The whole process was smooth and transparent, and the cash back allowed to me hire movers!

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Loved the process beginning to end

They say you get what you paid for, but I paid $0 for these services and they were excellent!! I loved the process and Ansley was a charm to work with, especially considering the obstacles and inconveniences that got in my way, she was still extremely helpful.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

Shelbi ROCKS

Shelbi did an AMAZING job working with me to find the perfect home. She truly listens and puts her all into providing her clients with the best service possible. The entire experience was a breeze and made my search so effortless. On top of the amazing experience, I also got cash back once I signed my lease & that was the icing on the cake!

November 6, 2022
Unprompted review
Rated 5 out of 5 stars

Super easy, incredible experience

The apartment location specialist Sydney was incredibly helpful and kept in touch through the whole process. When I first started I thought it was too good to be true to get the help AND get cash back. I am so glad I went through the process and I would definitely use this service again when I move.

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

A solid referral!

Lighthouse was a referral from a business partner. Alan went out of his way to be a great resource for connecting me with a loft that’s the perfect fit. Thanks a ton!

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

A Lighthouse, literally.

I needed immediate help out of the situation I was in, which is the reason for me moving. When I contacted Lighthouse they made the experience of finding an apartment the easiest and fastest I’ve ever experienced. The interface for the apartment search is very user-friendly and was tailored to my needs. Communication is 100% and Gabby went above and beyond to reconcile any confusion that arose regarding my Leasing Office, which was resolved in the same day. Will definitely recommend to anyone I know looking to move.

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Incredible Service, Wow

Wow, let me tell you! This is one of the best life hacks when apartment shopping! This was my first time using an apartment locator! The lighthouse team was awesome! First of all, the process was easy, so smooth, and every apartment shopper needs to know about them! Also, I had the most excellent customer service from their team (Especially working with Ibi), they had great communication and made the entire process a breeze! Third, I’m now in my new home, loving the place, and I just got a cash back reward for letting them do the heavy lifting for me! Win win all around, let me tell you! Thankyou Lighthouse team, I will be referring you to EVERYONE

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Yes! Best Service I Never Knew Existed

More. Than. An app. They assign a rep, and HER SUPERHEROIC EFFORTS made an already 5-star apt search system into a full-blown service. 10/10 recommending to you now. Vital for finding an apartment. *With Lighthouse, I found a ton of good places -- and the friendly person they assigned also called dozens of apartment offices, asked all the questions and whittling our list of 30-something to 10 good options and 3 amazing ones. Especially in the changing rental market, Lighthouse is the missing piece in the complex apartment finding market.

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Definitely recommend Lighthouse

Had an overall great experience with Lighthouse's services. I initially had a difficult time getting in contact with someone, but as soon as they replied their agents were incredibly responsive and answered all my questions. They were on top of the entire process and gave me reminders throughout the journey. I just received my bank transfer of $750 and can't thank Lighthouse enough! Definitely recommend

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Alan ane Faith were so helpful and did…

Alan and Faith were so helpful and kept their word! Faith was fast with responses and pulling apartment information for me. I changed my options a few times this month and faith always maintains the same helpful energy. Best apartment locator I’ve had so far! Highly recommend!

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great Team work Thanks Gabby

Gabby and her team are very nice, and fast with responses and pulling apartment information for me. I changed my criteria a few times this month and each time Gabby have me the same refreshing and helpful energy. I appreciate it so much!!!

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

I was tired searching for apartments in…

I was tired searching for apartments in Dallas as foreign national. Sydney was god sent and helped me with a list of apartments exactly as per my requirements. Moreover, she was available to help me beyond her work hours. I live in an amazing apartment and wouldn’t be without her.

September 7, 2022
Unprompted review

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