Lootably  Reviews 19,219

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers had a great experience with this company. Many customers praise the support team for being incredibly helpful, quick, and effective in their responses, often resolving issues within hours or a day. People frequently highlight the excellent customer service, noting its responsiveness, professionalism, and willingness to provide guidance and solutions. The service is often described as efficient, with many rewards credited instantly or issues resolved promptly, making the overall experience smooth and positive. However, some reviewers were not happy with the customer service, mentioning instances where their inquiries went unanswered for extended periods, or they received generic, unhelpful responses. These customers also reported difficulties with payment and crediting for completed offers, despite providing extensive proof, leading to frustration and a feeling of being ignored.

What people talk about most

Response time

People report ambiguous experiences with response time, with many reviewers praising the quick and efficient... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support team for being... See more

Payment

Customers had negative experiences with payment, with many reporting that rewards and credits were not being... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the support team for being friendly,... See more

Service

Consumers find service to be ambiguous, with some reviewers expressing satisfaction and calling it an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have completed a casino offer depositing, register and sent all proofs (bills, pictures of email register, money transactions, even the games I played). This is horrible, they answer me the same... See more

Rated 4 out of 5 stars

Lootably has incredible support team. Theya re quick in response as well as giving a solution. The on reason is giving 4 start is that Thier offers tracking system needs improvement, sometimes when do... See more

Rated 4 out of 5 stars

Great support team that responds quick, thank you. 4 stars because I believe they still have a little bit more room for improvement with regards to some of the apps not crediting.

Rated 4 out of 5 stars

I had some difficulties with the rewards and I contacted the customer support that was very helpful and within 24hours my problem was solved and I love that


Company details

  1. Affiliate Marketing Service
  2. Media and Marketing Agency
  3. Media Company
  4. Online Marketing Agency

Written by the company

Lootably helps apps, games, and websites monetize their traffic through rewarded advertising. Our Lootably Offerwall connects users with leading brands in exchange for various rewards.


Contact info

4.1

Great

TrustScore 4 out of 5

19K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

********** WONT PAY ******

For 20 Days i been owed 2681 in points from October 24 from this company i did Spree Casino Even contacted the casino company to get confirmed details i did EXACTLY what the offer called for and company has yet to pay me 2681 WONT CREDIT MY OFFER WILL BE FILING WITH THE BBB AS WELL

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing support

Lootably support was fast with my support inquiry! An offer didn't credit and I sent them the proof of completion via email. Within 2 minutes they replied with an acknowledgement and credited the offer to my account. I highly recommend the Lootably offerwall for your future earnings on survey or rewards sites.

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

Scammy offerwall with fake reviews

These replies are so mischievous and clearly fake. It's the second offer I completed and didn't receive my reward. I tried to contact them by email, and the support gave me no explanation, just refusing my screenshot proof, which had no issue. These offerwalls are getting more and more scamming, I'm so disappointed.

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Even though I completed the offer correctly for about 2 weeks, first they found an excuse for the evidence, then I asked them to do a more detailed review, but they did not respond in any way, I did not get my money, I would never recommend it, do not use it, they only give you unnecessary trouble and make excuses.

November 2, 2024
Unprompted review
Rated 1 out of 5 stars

Refuses to pay out despite being a new customer and completing the terms in good faith

I am particularly concerned that this company are farming for or are creating fake reviews as my experience with Lootably has been nothing but horrendous. I found a competitive sign up offer with Lootably and PinkCasino to deposit and £35 to receive a reward. I completed these steps and was not credited for this offer. When I contact support they were not helpful. I then created a subject access request via the casino to prove that I completed the terms but they still would not accept this. Lootably is a dishonest, untrustworthy company and should not be trading in the United Kingdom.

October 23, 2024
Unprompted review
Rated 1 out of 5 stars

I wasn't credited for the offer I did

I wasn't credited for the offer I did, and support wouldn't accept my proof as valid.

When I responded to them, asking them what better proof I could provide (because I had done the offer, so I could provide them with whatever they needed), they stopped replying to my emails.

Bear in mind, this was an offer to deposit and wager €60 at a casino site. So not only am I down €60, I'm not getting my reward for doing it.

Do better. Respond to your customers.

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Would suggest steering clear of doing…

Would suggest steering clear of doing offers with this site. Have done five offers with them, only one has paid out. Lost money and time as a result. Tried to contact support and was told I hadn't provided the right evidence - they have now since stopped responding to emails completely.

September 21, 2024
Unprompted review
Rated 1 out of 5 stars

They have a Scam campaign I have proof

They have a Scam campaign I have proof, I finished the campaign and I still do not receive the payment please do not trust them I lost 20 usd, they excuse themselves in saying that the fault is of others it is a SCAM Careful.

This offer is fake
Cazimbo register make deposit

September 29, 2024
Unprompted review
Rated 1 out of 5 stars

I worked on their tasks many times

I worked on their tasks many times, and they didn't pay. I wrote to support and they told me to wait 30 days. It has been more than a year and they didn't reply or credit my account for the 7 tasks that cost almost $5.

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

they don`t pay always support and…

they don`t pay always support and answer with this ....
Hello,

Thank you for sending us your Support ID and for providing proof of completion. We will be escalating your issue to the advertiser to see what the problem was. The estimated time frame for us to hear back from the advertiser is 30 business days and may take longer depending on the advertiser's response time. We appreciate your patience and we sincerely apologize for any inconvenience caused during this time.

Please keep in mind that we will not be able to credit your account until the advertiser sends us confirmation of your completion. Thank you for your understanding.

Kind regards,
Lootably Support

then no thing i have these messages for years , many tasks they pay only for small tasks 1 cent or 2 but big tasks they never pay

February 12, 2024
Unprompted review

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