Lootably  Reviews 19,219

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers had a great experience with this company. Many customers praise the support team for being incredibly helpful, quick, and effective in their responses, often resolving issues within hours or a day. People frequently highlight the excellent customer service, noting its responsiveness, professionalism, and willingness to provide guidance and solutions. The service is often described as efficient, with many rewards credited instantly or issues resolved promptly, making the overall experience smooth and positive. However, some reviewers were not happy with the customer service, mentioning instances where their inquiries went unanswered for extended periods, or they received generic, unhelpful responses. These customers also reported difficulties with payment and crediting for completed offers, despite providing extensive proof, leading to frustration and a feeling of being ignored.

What people talk about most

Response time

People report ambiguous experiences with response time, with many reviewers praising the quick and efficient... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support team for being... See more

Payment

Customers had negative experiences with payment, with many reporting that rewards and credits were not being... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the support team for being friendly,... See more

Service

Consumers find service to be ambiguous, with some reviewers expressing satisfaction and calling it an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have completed a casino offer depositing, register and sent all proofs (bills, pictures of email register, money transactions, even the games I played). This is horrible, they answer me the same... See more

Rated 4 out of 5 stars

Lootably has incredible support team. Theya re quick in response as well as giving a solution. The on reason is giving 4 start is that Thier offers tracking system needs improvement, sometimes when do... See more

Rated 4 out of 5 stars

Great support team that responds quick, thank you. 4 stars because I believe they still have a little bit more room for improvement with regards to some of the apps not crediting.

Rated 4 out of 5 stars

I had some difficulties with the rewards and I contacted the customer support that was very helpful and within 24hours my problem was solved and I love that


Company details

  1. Affiliate Marketing Service
  2. Media and Marketing Agency
  3. Media Company
  4. Online Marketing Agency

Written by the company

Lootably helps apps, games, and websites monetize their traffic through rewarded advertising. Our Lootably Offerwall connects users with leading brands in exchange for various rewards.


Contact info

4.1

Great

TrustScore 4 out of 5

19K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

I completed an offer for Lootably…

I completed an offer for Lootably almost 3 months ago via their offer wall. I was not compensated after clearing all of the steps. I found the customer service e-mail and contacted them for assistance with my issue on Dec 4th. It has now been over a month and I have yet to even recieve a reply.

I would caution anyone from using this service or performing any tasks because there is no customer support department to help. There is no possible excuse for over a month response times other than intentionally frustrating legitimate users so they dont receive deserved compensation..

Avoid at all costs.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

I have completed one offer

I have completed one offer on the Lootably offerwall and all was perfect. Also I like to mention that the support team is very reactive and helpful.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

The BEST of the BEST 🥰

The best offer wall I have ever dealt with and the only one that offers instant payments and responds to emails quickly. I will continue to deal only with them. Thank you

January 5, 2025
Unprompted review
Rated 1 out of 5 stars

They were great like most of yhe…

They were great like most of yhe reviews say response time , credit immediately after tickets submitted with proof. But then on like my last 3-4 offers I submitted proof like usual then they said they had to verify with provider and just ghosted me never responded it's been 4-5 months now and those tickets never got resolved or even a response from them . Scammers

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service, great offers and amazing support team. I love Lootably compared to all of their competitors.

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID USING LOOTABLY

Its been 8 moths since i completed some offers and i still didnt receive my rewards, they dont even answer the emails. scam
EDIT: its now february and they still didnt answer, i tried doing more offers but its a waste of time, they never answer your emails. Im gonna report the website as a scam to the governament of my country and wait.
dont use this scam

EDIT AGAIN: it's been ONE year and i still dont have any kind of response from Lootably.

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Lootably doesn‘t pay out

Lootably doesn‘t pay out. I did the CaZeus Casino Offer on the site cashinstyle via lootably. Now i waited 6 days and i got nothing. I wrote the support and they say that they can‘t accept those screenshots. You can clearly see the transaction ID and my personal data. I did nothing wrong. I just want my money. Please help

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

I wrote them after completing an offer

I wrote them after completing an offer, and I knew I was writing them before the 24hr window of getting credited. I have had horrible experiences waiting with other companies so I decided to get ahead of the curve and let them know I completed my offer wall… in LESS THAN AN HOUR, they responded and credited my account. I’m amazed. I’ve waited weeks for ascend media and Torrx…

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

Doesn't pay out

Doesn't pay out. I completed an offer and wasn't rewarded. I waited a week then sent proof. Lootably support said there was a 32 day hold. Waited 33 days and emailed again about not receiving my reward. Got the same email reply. It's been 90 days and 15 emails, all I get is the same reply from support and no reward granted.

August 20, 2024
Unprompted review

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