Lovegobuy Reviews 435

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that items often exceed expectations and look exactly as pictured online. Many also highlight the efficient delivery service, with orders arriving quickly and often sooner than expected, and appreciate the clear tracking and secure packaging. The pricing is often mentioned as a positive aspect, with many finding the products to be good value and competitively priced. However, some customers also noted issues with shipping costs, finding them to be very expensive, especially for international orders or per item. A few other people also felt that some orders experienced significant delays or had missing items, and occasionally reported unhelpful support when problems arose.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with... See more

Quality

Consumers consistently report high satisfaction with product quality, often describing items as "immaculate,"... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast shipping times and... See more

Order

Users describe positive interactions with order, with many reviewers consistently reporting smooth and... See more

Price

Customers consistently note positive experiences with price, often finding items cheaper than elsewhere and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this site now several times and always received a great service, all items have been spot on and its easy to track orders at every stage. Will definitely continue to use.

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My Parcel arrived a few days ago, and I'm very happy with it. My first package... See more

Rated 5 out of 5 stars

I ordered several items from Lovegobuy, including shoes, caps, pants, and a matching set. The whole process went smoothly — the website was easy to use, and the shipping was faster than I expected.... See more

Rated 5 out of 5 stars

On January 26th I ordered three pairs of shoes, and yesterday, February 7th, they had already arrived here in the United Kingdom. I am very satisfied. The customer service is excellent — before eac... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

435 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Never buy from this agent

Never buy from this agent. I ordered 2 pairs of shoes 1 pair is completely missing the other was simply put in a bag without a box and now has dents.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

One of the worst agents so far.

One of the worst agents so far.
1:they pay you for 5 stars ratings, and this is very concerning about their service.
2: so freaking slow service, if you order a product, it will be accepted in warehouse maybe after 2 weeks if you are lucky.
3: there is NO SUPPORT. If you contact the customer service they just tell you to be patient or that they will solve the problem asap, doing nothing to solve it. If you want to solve a problem in 1 day it is impossible my brother. They give you 1 reply a day. So to have a full conversation you have to wait at least 2 weeks to know what is happening. Going back to other agents.

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service and Tracking Issues

I couldn't track my package as expected, and the agents were unable to provide the information in a timely manner when I needed it. The service and customer support have declined, making me consider switching to another provider.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

I recommand Lgb

I just think a lot before my first order.
And I wait a lot because of a seller problem, and service customer carrying me! Protect me ! And was so Quick to give me response 🔥
I recommand Lgb at my friend, but just, I warn you, to find a Nice product before ordering !
Big thank you to the community, on discord, Telegram or just customer service… very Quick !!
If I can help people no problem ( i’m 🇫🇷) (noah_prp on discord if you have questions )

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

I do not recommend this platform!

I ordered a hua cheng cosplay, I paid for the cosplay and for shipping, but they sent the package without a description and the Brazilian post office did not authorized it which is the correct procedure because every order must have a description. The post office sent it back and it was destroyed, now they don't want to give me my money back and say I have to pay everything all over again if I want them to send another one, which is so unfair because the mistake was not mine, because I was not responsible for the description. If you're brazilian i do not recomend, the person i talked to was very polite but they couldn't fix the issue and now I've lost almost 600 reais.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

After lurking for a period of time and…

After lurking for a period of time and seeing the great buys made by others, I finally placed my first order on 12/31/24.
After understanding the process from order to, receiving into warehouse to shipping was please when my first order arrived and the products exceeded my expectation. Have since placed additional orders and all in from order to receiving has been about 2 weeks >
Made additional orders with more to come.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

I placed an order on Lovegobuy and I am…

I placed an order on Lovegobuy and I am really satisfied! **Shipping was extremely fast**, much faster than I expected. Plus, the customer service is **super professional and responsive**. The team answered all my questions with kindness and efficiency. The products received conform to the description and of very good quality. I highly recommend this shop and will not hesitate to order again. A big thank you to the entire Lovegobuy team! 😊

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Lost a customer

Lost a customer! The first 2 orders were delivered although they don’t take care of the items when packing no protective box or anything shoes came with dents and the boxes weren’t even salvageable. Now I have a pair of shoes stuck in limbo for the last 2 weeks that hasn’t even made it to usps. I’ve put in 2 support tickets and all they do is show me the tracking which I have and tell me to “be patient” lol what a joke …I’m back at Basetao where I know things get done the RIGHT WAY..don’t waste your money on Love Go Buy

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

This company pays for 5 star reviews

This company pays for 5 star reviews. They lied to me repeatedly about shipping my order and still haven’t after 2 weeks. Now they’re asking for more money before they ship. I paid for shipping and I’m being extorted for more money. There are many better options out there.

December 21, 2024
Unprompted review

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