Lodge Plumbing & Heating Services Ltd Reviews 125

I wanted a new Worcester Bosch oil boiler to replace an old boiler. Using Worcester Bosch’s list of accredited installers I selected Lodge because of their quality reviews.
I have not been disappointed. Service was prompt and efficient and the work completed to a high standard. It is my intention to use Lodge Plumbing for the annual service.

I had new combo boiler installed Yesterday. Jack came and was very helpful in what I wanted doing and very informative on the electrics needed too. the lads turned up just a few days later, they all worked extremely hard, they were very tidy. I would definitely recommend this company for installing a new boiler.

This company undertook replacing my hot air heating system with a Combi boiler and radiators. Jack initially came round to my home and carried out checks, which another company I had approached did not. I found Simon and Sam hard working, pleasant and all the debris was cleared away. I intend going back to this company for my annual service.

When I needed rapid replacement of an unrepairable gas boiler during one of the coldest weeks of the year, Lodge Plumbing & Heating was the first company to respond to my request posted on Boiler Guide. Claire quickly produced a quote and within a couple of days Chris installed the new boiler. All of the work was done in a professional manner, Chris and Clair were helpful throughout. I'm very pleased with the results.

Excellent professional service offered from enquiry stage with the lovely Claire (she's a STAR when it comes to customer service), all the way to installation. The guys (Simon and partner) were very friendly, reported for work promptly for the two days of installation and worked tirelessly to ensure that the work was completed to the agreed schedule. The offered help/support when needed and even offered some energy saving tips. The installation was completed quickly and was professional done i.e. very neatly and they even cleared and tidied up my home and surroundings after the installation just as the met it... No messy job.
LPH services are definitely top notch and definitely would recommend them. Well done guys!

My 30 plus year old boiler finally bit the dust,just as the cold weather came in,typical!
Using reviews,I called a few companies to get an idea of costs and installation dates. After some consideration I chose Lodge Heating as Claire was always very helpful and answered all my questions plus their surveyor,Jack was informative,giving both fitment options and three different boilers to choose from.
I elected to go for the Grant Vortex,not the cheapest but according to reviews one of the quietest and reliable. I paid my deposit and a fitting date was set with a two day allowance given for installation and commissioning.
Two engineers arrived nice and early on the given day and cracked on with the work, they never stopped and had the full install completed inside one day. Chris ran through the operating of the boiler,which was very simple, before cleaning up. Both the engineers were very polite and pleasant natured,very tidy,removing any mess and also my old boiler! I was most impressed and
I would have no hesitation in recommending Lodge Heating for their amazing service.

Boiler Install
From first point of contact very professional, kept updated on every step, Installer's on time, very professional, exceptional clean working area. Definitely recommend.

It was an excellent experience for us, straight forward from the start. Claire is very understanding, helpful and friendly. The surveyor, Neil was a nice guy who did a thorough survey and kept me informed throughout. Then the installer, Jason came and did all the work in one day.
We will recommend them happily, trustworthy and reliable.👍

The quote was the most comprehensive and detailed, altho not the cheapest i had received. However because of the detail I was confident that there would be no other charges and I was right. The two engineers, Simon and owner Chris, acted with courtesy and respect to our property and furnishings. The installation is neat and tidy and looks great.
The support from end to end has been excellent from initial survey to final settlement, with prompt communication from the office at all times. Thoroughly recommended.

When my 25 year old boiler broke down I was starting to make plans to go stay in an hotel until it was fixed / replaced. I found an online organisation: 'Boiler Guide' and requested a quote. They emailed me back almost immediately confirming my enquiry and advising they had passed my contact details to 3+ plumbing and heating companies. Within 10 minutes (and after 5pm on a Friday) I received a call from Claire of Lodge Plumbing. She said one of their engineers was in my area and Jack arrived within 20 - 30 minutes. He walked me through the process and provided me with a very reasonable priced quote before he left. I accepted the quote and the work was completed 3 days later. Great organisational job Claire and also to those who carried out the work. You certainly deserve the 5* rating.

Happy to have a new boiler installed and old boiler/water tank removed.
Chris listened to what I wanted and helped with the process accommodating to my dates/time frames.

On the days of install Simon did a really good job throughout. Thanks!

We found Chris via The Boiler Guide, we had 3 quotes plus another 6 local to us to install a new boiler and pump. Chris was the only person to display honesty, integrity and listened to us as a customer. Competitive quote, work completed clean and efficiently by Jason. Would highly recommend this company, transparent all the way. Thank you Chris and Team.

I highly recommend Lodge Plumbing. Out of all companies that we got back boiler replacement quotes from, Chris Lodge paid the most attention to detail, was very clear about what needed to be done, and gave us a highly competitive quote. His team arrived early and tackling all challenges without hesitation and with professionalism throughout

We have a new boiler installed 15months ago with Chris, he did a great job. In July this year the pressure kept dropping resulting in no hot water. Chris came a couple of weeks later and managed to fix the problem. He searched diligently and found a pipe leaking downstairs with the underfloor heating. He fixed the leak and all is great again.

The guys came to install my boiler and water tank and where there at 8am. They worked hard and did a great job. There was some blocked air in the system due to my old pipe work and nothing to do with the install and they stayed late to try to clear it and had to come back. Chris installed some new rad valves for me which meant the air was stuck again. He did a great job clearing it for me which he didn’t have to do. I would fully recommend Chris and his team. Very pleased with the price and end result.

My boiler stopped working suddenly and could not be repaired so I needed a speedy replacement, with a guarantee of quality and service. Chris was very fast in installing a good quality boiler with a long-term warranty. He was also very good with responding to my questions and requests for information. What a difference this made.

The engineer was extremely friendly and courteous. Through no fault of the engineer, there were were a few issues with parts, but these were ironed out and the work was completed on time and to a very good standard throughout. Detailed explanation of how the boiler worked was very appreciated and it left me with a clear understanding of its functionality and maintenance requirements.

The have arranged the boiler survey very fast, i think the very next day and quote was reasonable.With in next 48 hours completed the installation and send me the invoice. Hasle free, Fast and Straight forward.

We needed to completely replace an old heating system whilst an elderly and somewhat confused relative was still at home.
Chris came around in the early evening to accommodate a neighbour being with Mum whilst he did a quote . He totally understood the dynamics at work here!
The responses were always timely and helpful whenever we contacted Claire the Angel in the office, and Chris. Within less than a week of calling for three quotes we had chosen Lodge Plumbing and Heating Services to do the job. Chris went out of his way to add an extra item to the quote so we could compare ‘apples to apples’ in the process.So very helpful!
Mum LOVED the installer- said he was polite, respectful and extremely tidy. He left the site immaculately clean each time he did a job. Very impressive!
Then Chris talked my husband and I through the online thermostat process!
I cannot speak highly enough of the service and kindness we received from start to finish! Thank you Lodge Plumbing and Heating! A family firm who clearly cares about our family!

From the first quick response there followed a most informed amiable survey to replace my old boiler. Also
to include replacing my bathroom & kitchen taps etc.
I had x3 quotes but the most trustable, accommodating one was from Christopher at Lodge Plumbing & Heating Services Ltd.
The work was carried out tirelessly throughout by both Shaun & Chris. I can now express how pleased & delighted I am with the whole outcome 🤗.
I would highly recommend LPH services to anyone that wants a very high standard of work carried out safely in their home. In my experience they are unrivalled in their field of expertise.