Lucyandclaire Charleston Reviews 5

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.0

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I was able to give zero stars I…

If I was able to give zero stars I would. Clothing ordered arrives (eventually) in the US via a slow boat from China. The 30 day return policy is a joke. You are required to ship your purchase back to Asia at your own expense. My purchase arrived well beyond the promised date and the quality was very poor. My advice Stay Away from this non-Charleston storefront.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

I believe this is a scam

I believe this is a scam. The website clearly indicates that there is a actual store in Charleston, South Carolina. Which is not true. There is also no phone number.

June 4, 2026
Unprompted review
Lucyandclaire Charleston logo

Reply from Lucyandclaire Charleston

We have already contacted you via email to help resolve the issue, and we are here to assist you further. We always aim to provide all our customers with a better shopping experience.

Rated 1 out of 5 stars

This is a scam don't fall for it no…

This is a scam don't fall for it no product is ever sent. They give you bogas information. I will not fall for shopping scam like this on instagram again

May 22, 2026
Unprompted review
Lucyandclaire Charleston logo

Reply from Lucyandclaire Charleston

We have already contacted you via email to help resolve the issue. Your order is still in transit, and we are here to assist you further.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look