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See what reviewers are saying

Rated 5 out of 5 stars

I had to change campsites 2days before arriving, the lady I spoke to at LUX went above & beyond to make sure we were placed on the correct site, she was amazing using her own time out of hours. I can... See more

Rated 1 out of 5 stars

The camp site was lovely but our cabin was dreadful the seating was completely damaged the bed had 2 different sized mattresses on it which stunk The shower changed from burning hot to freezing co... See more

Company replied

Rated 5 out of 5 stars

Our actual holiday is still 3 weeks away, therefore this review is purely on the company we booked it with. I have not even one negative comment on this. I requested to add BBQ in addition to our book... See more

Company replied

Rated 5 out of 5 stars

Had a problem due to the corona virus, flights to Italy cancelled, had accommodation changed to Spain with no extra cost Will definitely use Lux again, probably to Italy next year Haven't been on t... See more

Company details

  1. Tour Operator
  2. Self-Catering Accommodation

Written by the company

At lux-camp.co.uk you can choose from a large range of accommodations. From luxurious mobile homes to lodge tents at more than 1000 of Europe’s fines campsites. With LuxCamp you can experience luxury camping in Languedoc or camping in a mobile home at Lake Garda – we have all the best camping destinations throughout all of Europe. Book the perfect family holiday online at lux-camp.co.uk today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

211 reviews

5-star
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1-star

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Rated 4 out of 5 stars

Great experience so far

Great experience so far ! Can't wait to our first family holiday with Luxcamp

November 1, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thanks for your positive review. Your stay on this lovely campsite will definitely be good! Thank you for booking with LuxCamp, we wish you a very nice holiday!
Team LuxCamp/Ingrid

Rated 4 out of 5 stars

Holiday

Fairly easy website to use good photos and information

August 15, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your nice review. Good to hear everything went well and you found the right holiday! We wish you safe travels and a great stay in Spain.
Team Lux-Camp/Ingrid

Rated 5 out of 5 stars

No problem booking

August 15, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your review!
We hope you will enjoy your stay in France and we wish you safe travels and a great holiday.
Team Lux-Camp/Ingrid

Rated 5 out of 5 stars

Booking through this site was simple…

Booking through this site was simple and I hot a good deal at the same time.

August 14, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your positive review, good to hear you got a good deal!
We wish you a safe journey and hope you will enjoy your stay in France.
Team Lux-Camp/Ingrid

Rated 5 out of 5 stars

Website very user friendly

Website very user friendly. Good price breakdown from yourselves with good communication links.

August 14, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your kind review.
We wish you safe travels and a great holiday in Spain.
Team Lux-Camp

Rated 1 out of 5 stars

Tried to ring at 3.45pm for advice on…

Tried to ring at 3.45pm for advice on my booking. No answer and voicemail said to phone between office hrs 8am - 4pm???!!!!

August 14, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your feedback.
I am sorry to read about your negative experience when calling us. As you can see on our website our offices are at the moment open from 9am -3pm, this is temporary and we apologize for the inconvenience. Normal office hours are 8am-4pm, we will return to this schedule soon.
We hope you enjoy your stay in France.
Team LuxCamp/Ingrid

Rated 4 out of 5 stars

Good communication but I was told I…

Good communication but I was told I would receive my vouchers when I have paid in full and I paid in full on the day of purchase and I still do not have the vouchers.

July 5, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your feedback.
Normally during the season we aim to sent the vouchers at about 4 weeks before arrival, so we can provide you with the most up to date information. I am sorry to read you have received the incorrect information about this and I apologize for this. Your vouchers will now be sent in a couple of days.
We wish you a safe journey and a great stay in Italy.
Team LuxCamp/Ingrid

Rated 5 out of 5 stars

The process was easy and the holiday is…

The process was easy and the holiday is just what we wanted.

July 5, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your nice review. Good to hear everything went well and you found the right holiday! We wish you safe travels and a great stay in Italy.
Team Lux-Camp/Ingrid

Rated 5 out of 5 stars

Easy to use web site

Easy to use web site, no problem's booking.

July 1, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your kind review.
We wish you safe travels and a great stay in Italy.
Team Lux-Camp/Ingrid

Rated 5 out of 5 stars

Clear information and quick response to…

Clear information and quick response to booking request

June 28, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your kind review.
We wish you a safe trip and a great holiday stay in France.
Team Lux-Camp

Rated 5 out of 5 stars

Very easy to use and fast

June 28, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your nice review.
We wish you a safe journey and a great stay at Le Croix du Vieux Pont.
Team Lux-Camp

Rated 5 out of 5 stars

Easy to use

Easy to use website

June 28, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your compliment.
We wish you safe travels and a great stay in the south of France.
Team Lux-Camp

Rated 3 out of 5 stars

It was ok but took an age for the…

It was ok but took an age for the confirmation to come through

May 12, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your review.
We send our vouchers at about 4 weeks before arrival.
We will keep your sugestion in mind to send them out earlier.
Team Lux-Camp

Rated 5 out of 5 stars

Luxcamp

After looking for many hours for a holiday we chose Luxcamp because it was
Easy fast and had what we want without the hassle
Hope it’s as good as it looks when we get there

May 9, 2019
Unprompted review
LuxCamp logo

Reply from LuxCamp

Thank you very much for your compliment.
We wish you a safe journey and a great stay at the campsite.
Team Lux-Camp

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