m-eat! Biltong Reviews 65

Super service as always. Used a few times now and the biltong and steaks are the best we’ve tasted. Live in North East and delivery has always been reliable. We will be ordering more very soon. Keep up the good work

Excellent product! One of the best tasting biltong I've come across, would definitely recommend.

Great tasting product and the website was very easy to use. Delivery came on time.

Delivered as described and well within time expected. An easy to navigate online service and a great customer services team that worked with me on my delivery needs. The product is as described and is now integral to my training needs (triathlon). Would recommend this excellent product to anyone

I was searching for quite a while for a high quality biltong product and came across one of the M-eat stores in London. This is by far the best biltong in the market - the chilli chutney flavour is just amazing.

great biltong and drywors. I'm a big fan of this brand and as a regular subscriber, i'm happy with the customer service. Gina is awesome.

Not received order, customer service did reply after 2 emails and commenting on Facebook and twitter post and Google review. Have said they will refund which they have now, but if order doesn't arrive I will know they never posted it. Will update

AVOID!" Never received order. Customer service never responded.

Terrible product -inedible had to throw it all away. Poor Customer service just ignored my feedback.

What a waste of money. They charge you but never deliver the goods and even charged my card AFTER I cancelled my subscription.

I will be contacting my bank for a charge back request.

Should be reported to Trading Standards.

AVOID AT ALL COST!!!!!!!! Worst company I’ve ever tried to deal with, amateurs, don’t own a business if you can’t run it properly...in the process of trying to recover lost money after receiving no product, will be trying trading standards or a company similar as no response to 5 emails over 4 week period, this company should be ashamed of themselves!!!

Great product but service is the worst I have ever come across. Such a pity.

No customer service absolutely avoid still not received order have emailed many times and went on there face book page this so called company has no respect for customers

I can't get enough of this stuff! The quality is top! I've eaten so much I think I'm turning South African!
Love it!

Awful business, DO NOT USE!! No product after over 3 weeks and no refund with poor communication.

What the hell is wrong with companies like this. Get out of business if you can’t even fecking post a simple product and then refund or resend quickly when there’s a problem

Taken my money over a month ago and still no product delivered. Nobody is getting back to me. Is this a scam company?

Had 2 perfect and delicious deliveries until the third one arrived. Firstly it was not the correct flavour but that wasn’t the end of the world until I went to tuck into it. The pack had not been sealed properly and the meat was covered in slimy white mould - i had eaten a few pieces before realising but took photos and sent to their customer services email address. Some of it was literally climbing out of the pack itself. I expected some concern and embarrassment but actually got quite the opposite. They noticed the package was different to what was on my order and suggested “ this is not what you ordered, you must have bought it from somewhere else !!!!!” I’m still to receive a credit, replacement or apology.
Absolute disgrace - complaint still outstanding +6 months later with no replies to follow up emails.

Ok but customer service is bad.....took ages to get a delivery. I understand delivery is delayed at moment but I had to email about 5 times to get a response. Also product varies between packet, sometimes dry sometimes moist

I paid for one off set and it didn't come in three weeks. Also wrote to customer service who didn't respond. Do not use. I am glad I didn't subscribe!!