Make An Entrance Reviews 312

Great service - good communication, very helpful. Delivered exactly what we wanted when we needed it. Definitely use again.. Thank you!

Lovely custom cut door mat, was struggling to find somewhere that would do exact measurements then came across this site. Arrived super fast & well packed, my hallway looks inviting again!

Superb service and the coir floor covering was perfect. Highly recommended.

Mat arrived very quickly and fits perfectly. Nice printing, clear and sharp. Obviously cannot say how long the print last for yes, but very happy with the service and product so far. Would recommend.

Totally delighted.
We only wanted one mat, but received the quality and service we might have expected if we'd been commercial customers. Will definitely go to MAE again!

Service was very quick, but the Mat colour quality was not what i expected very faint

Wonderful quality, the fibres aren't as rigid as it might seem. The measurements came back perfectly and good instructions for care. From order to delivery it will take ca. 6-8 weeks.

Excellent products, customer service and delivery. Easy to order on line

First time dealing with this company and can say would use them again without doubt. Our order arrived on time even though we altered the delivery date. The mat we ordered was high quality and just what we were looking for on our newly tiled doorstep...Excellent.

Easy to use website, fast delivery and quality product

Great product with quick delivery, thank you.

Perfect fit and great quality really happy with the product

Quality service and product. This company clearly takes its business seriously - double-checked to make sure my dimensions were correct, really prompt delivery and comprehensive care instructions provided with my coir mat.

I bought some coir mats supplied and cut to the size I requested. I am very pleased with the product and for the speedy service provided. All was as I expected.

Communication prior to delivery was sparse.
However the product itself is excellent

EXCEPTIONAL service. VERY prompt responses. Outstanding attention to detail. TERRIFIC speedy process. EXCELLENT quality matt with my house logo on it

Ordered two Royal Rectangular Outdoor Rubber Doormats. Online ordering process was easy. There was good communication from the company and from its delivery partner company keeping me informed regarding the status of my order. Delivery was quick.

The Doormat is exactly as it appears on the website - nice design, good size, seems good quality and looks good in situ. Very pleased with my purchase.

Very impressed with this company! Firstly the product is exactly as described, and a reasonable price. Secondly, it was cut to custom size and delivered rapidly (order placed Friday afternoon & item delivered midday Monday!). Thirdly and most importantly, the customer service is top notch. I had requested an unusual size, so I had an email and then a phone call from the very polite people at 'Make an Entrance' to double check my measurement before cutting to size.

Most helpful in giving advice about measuring up before ordering. The mat was to go into a well, surrounded by rather uneven, old slate flags. We are delighted with the beautifully made, one off mat which solves a tricky problem!

Ordered two mats at the beginning of May and quickly received email from delivery service that they had received notification of my order. Towards the middle of the month I contacted Customer Services having received nothing pertaining to my order. I was told that there had been problems (apparently I should have received a email re this), but that the mats would be sent by business class at no extra cost within a couple of days. No mats arrived. Following a further telephone call, compensation was offered and the mats arrived on the 30th May.

I am of the view that the overall service offered is somewhat chaotic but have to acknowledge that the mats are of good quality and well made.