This is a disgraceful way to treat people
I saw an advert on Facebook for software development apprenticeships at Elsevier run by Makers. After checking it out, I decided to apply. I took care over my application and applied through the Makers website. A few days later, I received a "next steps" e-mail, explaining that to continue my application, within the next ten days I had to
i) complete the Ruby course at Codeacademy, and share my Codeacademy profile with Makers using an online form,
ii) complete an online coding assessment with Coderbyte, and
iii) complete and upload a self-assessment form.
I completed all three tasks within the 10-day limit, which, given that I have a full-time job and a young family, took up nearly all my free time. After that ... I heard nothing from Makers whatsoever.
After a week or so, I e-mailed Makers to check on the status of my application. I was told that the deadline for application to the Elsevier apprenticeship had passed. I wrote back to explain, again, that I had already applied to the apprenticeship and wanted to know the status of my application. I said that if my application wasn't being taken further, I would like to have some feedback to explain why not.
Having received no reply to this e-mail for about a week, I decided to telephone Makers at their London office to try to find out what was going on. A receptionist took my details, then (apparently) tried to put me through to someone, but then explained that no-one was available. She said that she had left a message and that someone would get back to me when available. It's been nearly a week since that telephone conversation, and no-one has.
This really is an utterly disgraceful way to treat people.
December 14, 2021
Unprompted review
