Margaret Dabbs London Reviews 

4,467
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,080 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the items, noting how nourishing serums and specialized creams quickly improve skin, hands, and nail health. People also appreciate the prompt delivery services, wonderful packaging, and the smooth online ordering process that consistently make shopping a true pleasure. Some reviewers were not happy with occasional courier errors, such as parcels being left in unsuitable locations or delivered to the wrong address. A few consumers also mentioned experiencing frustration regarding order mistakes, missing items, and difficulties when trying to resolve customer service issues.

What people talk about most

Product

People report high satisfaction with the products, frequently highlighting exceptional foot and hand creams... See more

Quality

Clients share positive opinions on quality, highlighting top-tier products like hand and foot creams that... See more

Delivery service

Customers had positive experiences with the delivery service, frequently highlighting the fast, prompt... See more

Order

Users describe positive interactions with order, highlighting the simple online process, great prices, and... See more

Service

Consumers find service to be exceptionally efficient, professional, and friendly from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nourishing Nail and Cuticle Serum is the best! I use it regularly and it helps my nails and cuticles stay moisturised and in condition more than any other product I've tried. Slips into your bag or po... See more

Company replied

Rated 5 out of 5 stars

Quality of items purchased excellent as expected. Quality of delivery was unacceptable. I live in self contained retirement flat and all post and parcels are delivered to my door. Everi dumped this pa... See more

Company replied

Rated 5 out of 5 stars

I had a medical pedicure as big toe nails not the best and lots of hard skin. I had very normal looking pretty feet for my holiday when I left. Will definitely be going again. All staff were lovely as... See more

Company replied

Rated 5 out of 5 stars

Fast delivery and easy to order. Been using treatment for about 4 weeks. Nails were in very bad state - brittle and splitting down length on 2 of them. Think there has been some improvement. Not as... See more

Company replied



Company details

  1. Beauty Product Supplier

Written by the company

Margaret Dabbs London is the globally recognised brand that fuses together the best of medical science and podiatry, with the best of beauty to produce a unique and unrivalled range of effective, results-driven, credible yet luxurious clinic treatments and retail products for Feet, Hands, and Legs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,467)

1,029 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I paid £155 expecting premium

I paid £155 expecting premium, with Sonal at Marylebone expecting meticulous clinical care and the high-level expertise that Margaret Dabbs London prides itself on. Instead, the session felt incredibly rushed, unreflective, and entirely lacking in care and attention. Specifically, I am highly disappointed with the following:
• Substandard Foot and Nail Care: Very little actual work was done to my feet. There was no cuticle work, and I have been left with significant dry skin remaining all around my nail beds.
• Poor Clinical Execution: My toenails have not been cut straight. Furthermore, the practitioner was completely distracted while filing my nails, executing the treatment with little to no care.
• Unprofessional Communication: Rather than conducting a thorough assessment or explaining my foot health properly, the practitioner spent the vast majority of the session talking about a volunteer job she holds. She repeatedly cycled through the same information over and over again, seemingly just to fill the time.
When paying for a Principal Podiatrist, a patient expects a thorough, professional, and highly attentive medical treatment—not a distracted session filled with repetitive conversation while the actual clinical work is neglected.
Given that the service delivered fell completely short of what was advertised,

October 6, 2026
Unprompted review
Rated 1 out of 5 stars

£48 for a “luxury” product that looked used — very disappointing


As a first-time customer, I was very very disappointed with the presentation of the 200ml Miracle Foot Cream, which I purchased as a luxury birthday gift.

At £48, this is a very expensive foot cream, and I expected it to arrive looking pristine. Instead, the packaging was visibly squeezed in and collapsed in places, making it look as though it had already been used. I cannot say whether it had been used, but it looked nothing like the product image on the website and certainly did not look like a luxury item suitable for gifting.

When I raised my concerns with photo's to show how bad it looked, the company immediately refused to cover the return costs. My complaint concerns the condition in which the product arrived, rather than simply a change of mind. It's appearance falls below the satisfactory quality standard required by consumer law, which includes appearance and finish. Where goods are validly rejected for failing to meet that standard, the retailer must bear reasonable return costs.

Customers considering spending £48 on this product, particularly as a gift, adn as we approach Christmas shopping season, should bear this experience in mind given how they treat customers - I am a first time new customer so this is an unnecesary very negative experience for me . A very disappointing first purchase and response to my complaint. Based on my experience, I would not recommend the company and especially after reviewing their negative reviews - judge a company on what they do when things go wrong because, as a minimum, we should always expect good service and products - especially at this price point!

genuine customer - order number ending 877,

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, easy to use site with quick delivery

September 1, 2026
Margaret Dabbs London logo

Reply from Margaret Dabbs London

Dear Julie,

Thank you so much for your lovely review. We are delighted to hear that you are enjoying our products and that you found our website easy to navigate, with your order arriving quickly. We always want the experience to feel as seamless as the products themselves.

If you are looking to explore more of our collection, our Intensive Hydrating Foot Lotion is a wonderful everyday treatment for keeping feet soft, smooth and beautifully hydrated.

Kind regards,
Margaret Dabbs London

Rated 5 out of 5 stars

Amazing product

September 16, 2026
Margaret Dabbs London logo

Reply from Margaret Dabbs London

Thank you for your review. We are so pleased to hear that you are enjoying your purchase and that you have found it to be such a wonderful product.

We hope you enjoy discovering more from the Margaret Dabbs London collection, including our Intensive Hydrating Hand Lotion, which is a beautiful choice for keeping hands soft, smooth and nourished every day.

Kind regards,
Margaret Dabbs London

Rated 5 out of 5 stars

Buy these products on repeat

Buy these products on repeat! Do not ever want to be without them!

September 1, 2026
Margaret Dabbs London logo

Reply from Margaret Dabbs London

Dear Anne,

Thank you for such a wonderful review. It is always a pleasure to hear that our products have become firm favourites and that you would not want to be without them. Knowing you return to them time and again means so much to us.

If you are looking to complement your existing routine, our Intensive Anti ageing Hand Serum is a beautiful overnight treatment designed to improve the appearance of firmness, elasticity, fine lines and wrinkles, leaving hands looking smoother and more replenished.

Kind regards,
Margaret Dabbs London

Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Wouldn't put things right with my order until I sent the product back at my own expense (still waiting for reimbursement). Very surprised at the lack of care and attention from this company.

September 14, 2026
Margaret Dabbs London logo

Reply from Margaret Dabbs London

Dear Sally,

Thank you for taking the time to share your experience. We are genuinely sorry to hear that you were disappointed with the customer service you received and that you were asked to return the product at your own expense. We completely understand how frustrating this must have been, particularly while you are still waiting for your reimbursement.

This is not the level of care we want our customers to experience, and we appreciate you bringing the matter to our attention. We would very much like the opportunity to look into this further and ensure your concerns are properly addressed. Please do get in touch with our Customer Care team so we can review your order and the reimbursement for you.

Kind regards,
Margaret Dabbs London

Rated 5 out of 5 stars

Fabulous products

Fabulous products. Nothing
betters them.

September 1, 2026
Margaret Dabbs London logo

Reply from Margaret Dabbs London

Dear Mrs Wilson,

Thank you so much for your wonderful review. We are thrilled to hear that you think so highly of our products. It is incredibly rewarding to know that you have found our collection so impressive.

If you are yet to discover our Intensive Anti ageing Hand Serum, it is a beautiful addition to a luxury hand care routine, particularly for helping to improve the appearance of fine lines, wrinkles, firmness and elasticity.

Kind regards,
Margaret Dabbs London

Rated 5 out of 5 stars

The hand serum is really nice and…

The hand serum is really nice and moisturises beautifully however I'm not convinced it will actually make any difference to my old crepey skin!

September 14, 2026
Margaret Dabbs London logo

Reply from Margaret Dabbs London

Dear Michael and Rosemary,

Thank you for your thoughtful review. We are delighted to hear that you are enjoying the Intensive Anti ageing Hand Serum and that you have found it so beautifully moisturising.

We completely understand your hesitation about the longer term results. The serum is specifically formulated to improve the appearance of firmness and elasticity, while helping to reduce the appearance of fine lines and wrinkles with continued use. For the best results, we recommend using a small amount each evening before bed, followed by our Intensive Hydrating Hand Lotion during the day. This combination is designed to provide both targeted treatment and lasting hydration.

We hope that with continued use you will begin to notice a visible improvement in the appearance and feel of your hands.

Kind regards,
Margaret Dabbs London

Rated 5 out of 5 stars

Great range of unique products that…

Great range of unique products that really work! Fast shipping, helpful service and great website.

March 27, 2026
Margaret Dabbs London logo

Reply from Margaret Dabbs London

Thank you for your wonderful review. We are delighted to hear that you are enjoying our unique range and, most importantly, that you are seeing results from the products. It is also lovely to know that you have found our website easy to use, our delivery speedy and our service helpful.

If you are looking to explore more of our collection, our Intensive Anti ageing Hand Serum is a beautiful treatment for the hands, while our Foot Hygiene Cream is a firm favourite for an overnight foot care ritual.

Kind regards,
Margaret Dabbs London

Rated 5 out of 5 stars

Speedy

Delivery was really quick. Well packed. Free gifts :) So far I'm impressed with the products.

September 14, 2026
Margaret Dabbs London logo

Reply from Margaret Dabbs London

Dear Anthony,

Thank you for taking the time to share your first impressions with us. We are delighted to hear that your order arrived quickly and well packed, and that you enjoyed receiving the complimentary gifts. It is particularly lovely to know that you are already impressed with the products, and we hope they continue to deliver the results you are looking for.

If you are discovering our foot care collection, our Miracle Foot Cream is a wonderful place to explore next. It is one of our signature overnight treatments for beautifully soft, healthy looking feet.

We hope you continue to enjoy your Margaret Dabbs London products.

Kind regards,
Margaret Dabbs London

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look