MatureDating Reviews 183

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

The majority of women on this site don't appear to make an effort to follow through with a reply message when contacted even after I've contacted them with a decent genuine message and introduction.Th... See more

Rated 1 out of 5 stars

RED FLAG it's an absolute scam. The company uses chatbots throughout. The conversation is not sequential or natural. If a question is asked in the chat room by the chatbot and you pause, the chatbot... See more

Company replied

Rated 1 out of 5 stars

It is a scam. This site is operated by a company that has several sites that function exactly the same way. As far as it being illegal.... that's a gray area that can go either way however this comp... See more

Company replied

Rated 1 out of 5 stars

Full of scammers this site is a load of rubbish get messages good afternoon at 11am so not even in the UK.Probably some fat bloke picking his nose behind a computer talking about sex before you even b... See more

Company details

Information provided by various external sources

This mature dating site for singles over 40 is focused on building friendship, lasting relationships and love. Sign up today for free.


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1.1

Bad

TrustScore 1 out of 5

183 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I unfortunately stumbled across this…

I unfortunately stumbled across this website and signed up for a subscription. After a few months I decided I'd had enough of their obviously dodgy profiles and fake messages. I rang them and asked for the subscription to be cancelled. I was asked a few basic questions about why I wanted to leave, to which I just answered that I'd found someone, not on their site (of course), and no longer wanted the account. I was told that this cancellation had been processes and at the end of the latest billing period my account would revert to a basic free account.

Guess what? Yesterday they charged me another AUD93. Their website says I've got the basis free account (which ideally I want to close as well) but they're still taking money.

Bunch of dodgy thieves.

December 26, 2021
MatureDating logo

Reply from MatureDating


Hey!
If you feel that a member is acting suspiciously then please send us theirs ID numbers or screen names. As soon as we receive it we will investigate the case straight away. Also you can block such members by clicking on Block button on theirs profiles. We work hard to keep our site fun and enjoyable and we struggle against scammers on the website.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
Take care and all best

Rated 1 out of 5 stars

This dating site is a fraud

This dating site is a fraud. They use pictures of people that have been on many dating sites for more than 5 years and thier ages haven’t changed in 5 years. Don’t waste your money or your time being ripped off by these parasites. They are being Investigated on a number of criminal activities and in due time they will be charged and prosecuted accordingly in the country of origin as we are working with thier governments to ensure so.
Don’t waste your money or your time
The site is nothing but a corrupt trying to steal your money with so many fake profiles. When you ask the profile if their real to post another picture to prove they are real they disappear. Mature dating asks you to join for sale of $20.99 when you agree it try’s to charge your credit card for the full price if $35.99. These people aren’t even good thieves thief dumb criminals that deserve jail time for preying on the honest people that are looking for a relationship and being enticed with fake profiles sending you lots of messages to read to grab your money. Thier profiles are fake and they have many sites to beware of . Profile photos of the same girl are shown in different age groups with different names that has nothing to do with the people on the profile it has to do with the fraud that this dating site is committing they are responsible for lying and stealing and being corrupt And I look forward to justice being served

December 25, 2021
Unprompted review
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Reply from MatureDating

Hey!
We do not need to convince people to join our site in this way. Our members are interested in meeting new people. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. Our aim is to provide a genuine dating experience. We value you as our customer and appreciate any feedback that you send us.
We will certainly look further into your query and use your feedback to improve our service.
Take care and all best

Rated 1 out of 5 stars

Absolute scam over cheap 7 day trial…

Absolute scam over cheap 7 day trial then after you cancel charge you over £60 when you finally get hold of them someone who can barely speak English answers making it impossible to get your Money back. RE YOUR REPLY! YES I DID CHOOSE THE PACKAGE AND I DID CANCEL WITHIN THE 7 DAYS HOWEVER YOU CONTINUED TO CHARGE ME! TALKING TO YOUR CUSTOMER SERVICE IS A JOKE YOU CANNOT UNDERSTAND THEM!!

November 20, 2021
Unprompted review
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Reply from MatureDating

Hi!
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

Rated 1 out of 5 stars

Pos site

Pos site. Fu*k everyone part of it. Oh fk yourself. Bunch.of.indian scammers. Fk you

October 28, 2021
Unprompted review
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Reply from MatureDating

HI!
We are really sorry to hear that you are not satisfied with the service we provide. But we are always trying to do our best to improve the site. Could you please specify what exactly was disappointing for you? Apologies for any inconveniences.
Take care and all best

Rated 1 out of 5 stars

Using peoples pictures. Scam?

Ive been sent a screenshot of my picture name age and location on this site. I cant find how to get them removed
Not sure if its a legitimate site. But I would like my pics removed asap

October 7, 2021
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Reply from MatureDating

Hi!
Dear User!
We do apologize for the inconvenience caused. Please, contact our customer support via phone or email so that we could assist you with your query.
Take care and all best

Rated 1 out of 5 stars

The women on here never want to meet…

The women on here never want to meet you I've had woman say she would like to go on Date and then they disappear I've also paid for 6 months and now my email is no longer recognised I can't even I use a different email as it knows who I am very frustrated that they take money then shut your email address down

September 10, 2021
Unprompted review
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Reply from MatureDating

Hi!
Dear User!
We do apologize for the inconvenience caused. Please, contact our customer support via phone or email so that we could assist you with your query.
Take care and all best

Rated 4 out of 5 stars

Who needs old-fashioned dating when…

Who needs old-fashioned dating when you’ve got maturedating ? Communication is simple, I can create and change my profile whenever I want and I have met some amazing girls nearby

December 22, 2020
Unprompted review
Rated 1 out of 5 stars

No such thing as customer service

I got caught in one of those three day trial periods, unwittingly “signing up” for a monthly membership.
Wasn’t aware of these charges as each month a new obscure name was on my statement. As well, there was sometimes more than one monthly charge. I don’t know of any dating website that charges more than once a month.
Contacted customer service who was less than helpful.
Do not waste your money on this site!!!!

December 20, 2020
Unprompted review
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Reply from MatureDating

Dear User! We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email
Take care and all best

Rated 1 out of 5 stars

Run away

Run away.
Mature Dating has little to do with either mature or dating (if anything).
Run away.
You will be barraged with more ways to throw away money.
Run away.
Received a picture of a scantily clad young 20ish hottie with oversized boobs. "Your profile is exciting" (It's not). "Your picture is hot" (it's not). "I'd like to meet you" (Uh huh. I'm pushing 70 and moreover I have no plans to visit Nigeria). Or... You get a message from what could actually be a woman in the area and matches your filter. "Upgrade now and you can read and respond to messages!"
Run away.

December 19, 2020
Unprompted review
MatureDating logo

Reply from MatureDating

Hey!
We do apologize for the inconvenience caused.
The service doesn’t send messages from unreal and non­existent users as it would be a highly illegal action. We really care about your privacy and comfort when using our site. That’s why we’ve added two new options to protect you from scammers and other human factor inconveniences-block and report.
Take care and all best

Rated 1 out of 5 stars

As soon as I signed up within seconds…

As soon as I signed up within seconds all these sexy milfs start liking and messaging me ... this app definitely is a scam & isn’t in the App Store for a reason .. I recommend the app badoo , hinge & tinder ... Pof is full of trannys & so is the app meetme

December 18, 2020
Unprompted review
MatureDating logo

Reply from MatureDating

Hey!
If you feel that a member is acting suspiciously then please send us theirs ID numbers or screen names.As soon as we receive it we will investigate the case straight away.Also you can block such members by clicking on Block button on theirs profiles.We work hard to keep our site fun and enjoyable and we struggle against scammers on the website.
Take care and all best

Rated 1 out of 5 stars

Fraudulent Scam That Won’t Stop Billing

Fraudulent scam in every way, stealing money. I tried to cancel within minutes of signing up once I realized that all the “people” were bots. The app offers no way to cancel, you must go online and do a form and even then you must call a number. By the time I called the customer service rep, they essentially wouldn’t let me cancel until I demanded so—it took over an hour to “cancel” and I’m STILL BEING BILLED. Despite a confirmation email, they have billed me twice within a week under the name of an untraceable company claimed to be in London. I have had to freeze my card and will be reporting them to my bank for fraudulent business practices. Don’t even think of using this service.

December 12, 2020
Unprompted review
MatureDating logo

Reply from MatureDating

Dear User!
We do apologize for the inconvenience caused. Please, contact our customer support via phone or email so that we could assist you with your query
Take care and all best

Rated 1 out of 5 stars

Not worth the stress

First off, I signed up for this website for a three day trial that which was less than $4. By the end of the bill I was actually charged an additional $21 which included some extra “benefits”. However, I did not sign up for this extra $21 and is extremely frustrating. I tried to call the moderator or customer support, but I was sent to voicemail and said they are out of the office until January. I ended up sending a voicemail and have not gotten a response yet. I need this taken off and given a refund as soon as possible. So if anyone from the website is reading this please contact me. Regardless, turns out it’s not even worth it, because every female I’ve talked to on here is most likely a bot, or does not respond within the next few messages. I’m not sure if the messages are fully sent as they just stay on delivered after a couple back and forth conversations. I have tried so many websites and I’m really getting sick of the way dating is going in this current day. I would love to date the old fashion way, but especially the way things are right now, that’s almost impossible. Again if someone from the website sees this, please contact me as soon as possible. Thank you

December 10, 2020
Unprompted review
MatureDating logo

Reply from MatureDating

Dear User! We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email
Take care and all best

Rated 1 out of 5 stars

Should be 0 stars

Should be 0 stars. Absolute scam site. Every message is from either a scammer or computer generated and it's so obvious too, no real person would introduce themselves using the stupid chat lines these use!!! There are NO real men on this site. I would guess the pics you see of real men have long gone! Don't blame them either. Please don't waste your time and money. This site needs reporting and investigating, they're taking money off vulnerable people under false pretences
And no matter what the below response says the site is full of scammers, auto emails saying guys want to chat, and the only chat requests who respond are always scammers from the USA, the real guys have long gone

December 8, 2020
Unprompted review
MatureDating logo

Reply from MatureDating

Hey!
The service doesn’t send messages from unreal and non­existent users as it would be a highly illegal action. We really care about your privacy and comfort when using our site. That’s why we’ve added two new options to protect you from scammers and other human factor inconveniences-block and report.
Take care and all best

Rated 1 out of 5 stars

Just signed up for fun def a scam…

Just signed up for fun def a scam wasn’t even on for 5 mins before canceling already charged 50$ someone please help me de active my account i already tried 3 times who do i need To call already locked my card to

December 7, 2020
Unprompted review
MatureDating logo

Reply from MatureDating

Dear User! We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email
Take care and all best

Rated 1 out of 5 stars

Terrible

Terrible. No one on this is real and they are all programs and answer questions with smiles. No depth and it’s all fake and a money grab. If they are real people, they are all fake accounts and people pretending. Total waste. DO NOT GET!!!

December 3, 2020
Unprompted review
MatureDating logo

Reply from MatureDating

Hey!
The service doesn’t send messages from unreal and non­existent users as it would be a highly illegal action. We really care about your privacy and comfort when using our site. That’s why we’ve added two new options to protect you from scammers and other human factor inconveniences-block and report.
Regards

Rated 1 out of 5 stars

This is a scam website

This is the most bogus scam website, have paid up amount for upgrade, but its completely useless, many woman that it shows are none other than robots. Its bogus site, please stay away from it, and report online so any user coming to this site automatically knows it.

December 2, 2020
Unprompted review
MatureDating logo

Reply from MatureDating

Hey! We do not use any automatic systems to generate fake emails or messages or steal photos and we do not condone the use of false profiles. Our aim is to provide a genuine dating experience. We are interested in spotting fake profiles and taking them off.
Regards

Rated 1 out of 5 stars

Not impressed I have had over $200

Not impressed I have had over $200, taken from my bank account card I never agreed to the premium membership and I can't get my money back these sites should be banned and everyone get There money back hope you end up in prison for fraud

November 27, 2020
Unprompted review
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Reply from MatureDating

Dear Amanda! please, contact us via email or phone so that our team could resolve your issue. Regards

Rated 1 out of 5 stars

Please don’t use this site

Please don’t use this site. It is awful . Please share this as much as possible.
Will never use this site again. Paid £14.99 for one week and nothing . Very upsetting
Please MatureDating don’t reply to my message saying the same s*** . Your just a joke

November 19, 2020
Unprompted review
MatureDating logo

Reply from MatureDating

Hey louispaya! We are really sorry to hear that you are not satisfied with the service we provide. But we are always trying to do our best to improve the site. Could you please specify what exactly was disappointing for you? You can share your opinion via email or phone, so we will try to help you
Regards

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