mbyM Shop Reviews 905

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Quick response and MbyM is my favorite brand. Most shops don’t go to XL and via webshop i can buy my favorites.

Rated 1 out of 5 stars

This company sells very log quality items and if they are defective will not offer a refund, unless you send the item back to China. They pretend not to understand English to not help you through the... See more

Company replied

Rated 5 out of 5 stars

Only positive things to say!! The clothes fit the description and the indicated size. One aspect in particular stands out. I have rarely seen such a quick, polite, friendly and overall great customer... See more

Rated 5 out of 5 stars

Good and clear website and many payment methods. The products arrived neatly packaged in two days in Finland, which I think is fast. And most importantly, all the products were just like the picture... See more

Company details

  1. Sports

Information provided by various external sources

Den officielle mbyM shop. Lækkert tøj til kvinder.


Contact info

3.9

Great

TrustScore 4 out of 5

905 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Lovely Shop

Good and clear website and many payment methods. The products arrived neatly packaged in two days in Finland, which I think is fast. And most importantly, all the products were just like the pictures.

Thanks again for the shipment in a durable plastic bag and not in a bulky big cardboard box. I would definitely recommend the store to my friends too!

August 22, 2021
Rated 1 out of 5 stars

I was not very happy with the easy…

I was not very happy with the easy returns where you hav to pay 5 euro for the label. Especially that there is not a store nearby where I can try it out. So I am forced to pay to try your clothes.

June 3, 2021
mbyM Shop logo

Reply from mbyM Shop

Hi Anneleen,

We are sorry to hear that. The easy return consists of a prepaid return label included in your package – unfortunately we do not offer free returns at the moment, this is also stated in the return folder and under exchange policy at our webshop.

Have a nice day,

mbyM

Rated 5 out of 5 stars

top!!!!

very nice jacket! Soft leather, great cut. I'm very satisfied. Nicely packaged! And lightning fast delivery

May 4, 2021
Rated 2 out of 5 stars

Improve online shopping

Your online payment process through creditcard does not work. Also you beed to address the filter issue: if you select a specific size you will still see all available clothes. And think whether there’s a filter option to filter out clothes that are sold out.

February 4, 2021
mbyM Shop logo

Reply from mbyM Shop

Hi Annika,

Thanks for the review :-)

There should not be any issues with credit card payments. But I can see that your payment has failed because the card information has been entered incorrect - additionally, we do not accept Amiercan Express.

If you have any further questions, you are welcome to contact us at mbyM@message.dk.

Kind regards, mbyM

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