Order was never fulfilled, no update given, unable to contact them in anyway at all. (email, live chat, facebook) Do not order from this company it is a scam.
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See what reviewers are saying
Great product, great service. Would recommend to anyone interested in getting them some long lasting cosmetic jewelry. The team kept in touch with me through every step of my purchase while waiting fo... See more
I really love this website and the pieces that they have. I’ve gotten two necklaces from midnight city, and one piece I’ve had for three years and it has never tarnished, broken, or scratched and I ra... See more
I also experienced a delayed/lost item, but the support team at Midnight City was very helpful & offered to send a new necklace at no extra cost. It arrived promptly & the product is wonderful. I thin... See more
Company replied
Company details
Information provided by various external sources
Midnight City | Premium Quality Jewellery at Fair Prices
Contact info
London, United Kingdom
- support@midnightcity.co
- midnightcity.co
Hasn’t replied to negative reviews
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Pretty good.
The site is pretty easy to navigate. High quality products. Definitely will come back again and order some other jewelry that I have been eyeing. Lots of promotional deals which is always good. Although, my order took a while to arrive but customer service is pretty great on helping with order tracking, which is good. Keep up the good work!

Reply from Midnight City
Medusa pendant
Bonjour I bought the Medusa pendant for my son. The delivery was fast and I love it, its beautiful.

Reply from Midnight City

Reply from Midnight City
this is amazing!
this is amazing!! i never take it off. you can wear it everywhere, with everything, even to shower!

Reply from Midnight City
I got what I want
I am from Hungary and I have my trust issues with ordering from a small business unknown. However I still buy and I can completly say that It’s worth it. I got what I want quality jewelery for a payable price. Easy to order and pay also I got It on time in a nicely wrapped package . Just in love with my necklaces !

Reply from Midnight City
AWESOME!
Hello!!!
Thank you very much for the products. I will tell my friends
They are great!!!
Best regards,
RG

Reply from Midnight City
The Best Ever!
This was the first and won’t be the last time I will be shopping with this company. Let us start with the service first, I had a few questions and sent an email with in a few minutes I got a response and they assisted me with every single question. The next day, I had a question about the shipping and they double check and made sure the information they was provided me with was correct. I had reach out again because I made a mistake on the order and Abby was so nice and understanding found a very good and fair solution for me. Now the product is excellent I still can’t believe you are able to get a such a quality product for this amount of money. The design, the color even down to the packaging is quality I never been so impressed by a company service and product in my life. Can’t wait to order some more pendants and bracelets for my friends and family. Thank you for your lovely service and products and keep the good work up.
Proud Customer.

Reply from Midnight City
Amazing products!
I don’t know what everyone is on about. I got a pendant and a chain from here and I have a cuff coming in. It is true, it will NOT turn your neck green. I have acidic skin and the products have been excellent so far. I’m kind of obsessed with them.

Reply from Midnight City
Dont buy at midnight, any other jewelry store is better
Made an order back in early october, still have not received my package. I have contacted customer support 5-6 times and they they respond everytime with “We will contact you when we have an update from the courier”. Now almost 2 months later and still no update, no package and no refund, even after asking for it.
Probably some 18 year old with his dropship company, horrible shopping experience and a waste of my time.

Reply from Midnight City
The company took my money for a chain…
The company took my money for a chain and pendent then the website states that my transaction had failed so why was my money taken ?

Reply from Midnight City

Reply from Midnight City
Returns process not great, but can’t argue with the customer service
Bought the silver angel necklace and disappointed to find that it appeared to have a blue tinge compared to the rest of the silver I had so decided to return it.
BUT MC don’t offer a free returns process, so if returning anything, I’d advise doing it recorded or tracked. I didn’t and after a few weeks with no update, MC just said they never received it.
However, after I contacted them, they agreed to give me the full refund anyway, so can’t argue with their customer service.

Reply from Midnight City
great company
amazing company friendly and provide a excellent service

Reply from Midnight City
Beautiful and durable pieces
Beautiful and durable pieces, and a trustworthy shipping and tracking. I own three pendants as of now, and couldn't be happier with them. Best store for a chain-wearing mythology nut.

Reply from Midnight City

Reply from Midnight City
This is a gem!
I love the items especially the medusa pendant. It looks classy and I love wearing it.

Reply from Midnight City
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