Mike Pero Mortgages Reviews 3,965

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 596 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding approach. Consumers are particularly impressed with the efficiency and ease of their overall experience, often noting the quick response times and the smooth user experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

User experience

People report positive experiences with the user experience. Customers consistently highlight the ease and... See more

Response time

Reviewers consistently express satisfaction with response times. Customers highlight prompt replies, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyon... See more

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2020 All rights reserved | Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

5 Star Service from Kirsty Clarke

We have worked with Kirsty Clarke from Mike Pero Mortgages on a number of mortgages and the service and results have always been to the highest standard. Kirsty is extremely knowledgeable, professional, and proactive. She makes what can be a complex process feel straightforward and stress-free, and always goes the extra mile to get the best outcome. We wouldn’t hesitate to recommend her to anyone looking for a mortgage advisor.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

We have used Mike Pero Taupo a few…

We have used Mike Pero Taupo a few times, and have always had the pleasure of working with Kirsty Clark. She is always extremely helpful, efficient and so lovely to work with! She is our go to, and I couldn't recommend her more! Thank you Kirsty!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Kirsty was absolutely amazing!

Kirsty was absolutely amazing to work with. She made the whole mortgage process feel so much less overwhelming and was incredibly supportive from start to finish. She explained everything clearly, kept me updated the whole way through, and genuinely had my best interests at heart. I couldn’t have asked for a better mortgage broker and would highly recommend her to anyone needing help with their mortgage.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Jacob and the team have been amazing!

Jacob and the team have been amazing!! Jacobs worked hard to help us secure our dream from buying our first home to buying our little Ranch. The advise and direction has been great and he's always willing to help get the best outcome for you.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Best broker by far

Nigel has been great throughout the house buying process. We are first home buyers and he made the process easy and clear with fantastic communication- only 2 months later and we are settled in our new space.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Our experience with Philippa was great. She was very knowledgeable, able to answer all our questions, prompt with responses and, most importantly, found us a good deal on our insurance.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Kirsty Clarke- Highly recommended for first home buyers

We were first home buyers and were given details for Kirsty Clarke from some one who had used her previously. The professionalism and helpful character of Kirsty’s work has made this process much easier than we ever thought it would be. Communication was outstanding as being a first home buyer I had many questions which she was always ready to assist with. She kept us informed through the entire process as we had no idea what we were doing. Thank you Kirsty and the team at Mike Pero !!!!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Khouanchai- highly recommended!

We wanted to take a moment to thank K for helping us with our first home. We have now settled and everything went smoothly. She went above and beyond to help us with our situation given with our tight deadline, she got us approved within 3-5 days. She never left us all throughout the process and always answers promptly. 100% communication.

We’re very grateful for her expertise and will be sure to recommend her services to others.

Thank you very much.

A & M

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Mark the Magician

Our whānau recommended Mark and we couldn't be more thankful for his support. Mark was a great communicator, transparent and always made sure we understood the next steps. Mark was very giving with his time and also patient with us. There were no dumb questions.

Mark's guidance and involvement was the only reason we got the house we wanted. We would highly recommend Mark to any and all people that are keen to purchase their next property.

November 21, 2025
Unprompted review
Mike Pero Mortgages logo

Reply from Mike Pero Mortgages

Thank you Awhina for your incredible kind words.
Buying a home can be one of the most challenging and emotionally demanding journeys people go through, and banking is often unnecessarily complex, which can add to that pressure and impact people in very real ways.
I do wish you and your whānau every happiness as you settle into your new home.
Kind regards
Mark

Rated 5 out of 5 stars

Really helpful for self employed couples!

Mandy was awesome - we had a bit of a complex situation with us both being self employed and having recent increases in our earnings that we needed to prove but she liaised with the bank on our behalf and sorted everything for us making it seamless. Would definitely recommend!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Scott was excellent to deal with

Scott was excellent to deal with, He has great communication skills and knowledge of mortgages and the homebuying process.

He was always quick to pick up the phone and glad to answer all of our questions. He was helpful and encouraging throughout the whole process.

If you are looking for a mortgage broker you won't find anyone better

August 1, 2025
Rated 5 out of 5 stars

Excellent!

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and he gets great results. He comes highly recommended by us, and we wouldn't consider using anyone else. Thanks Mark!

August 30, 2025
Mike Pero Mortgages logo

Reply from Mike Pero Mortgages

Thanks so much, Justin. Appreciate your trust and the opportunity to help again — always here when you need me.

Rated 5 out of 5 stars

Philippa is so thoughtful and thorough

Philippa is so thoughtful and thorough. She always makes us feel valued and listened to when dealing with our insurance. 100% recommend, especially if you want someone trustworthy, professional, and kind.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Working with this amazing team has been…

Working with this amazing team has been a dream come true! As a new homeowner, I'm thrilled to have experienced their professionalism, open communication, and patience. Special thanks to James, Dean, Donnell, and the Mike però team - wishing you all the best

July 25, 2025
Rated 5 out of 5 stars

Highly recommended.

Russell has a lot of knowledge and experience, which he was very generous with. It helped me navigate this journey of buying my own home. I really appreciated his clear and practical advice at each step of the process. I will recommend him to everyone.

September 4, 2025

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