Mike Pero Mortgages Reviews 3,965

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 596 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding approach. Consumers are particularly impressed with the efficiency and ease of their overall experience, often noting the quick response times and the smooth user experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

User experience

People report positive experiences with the user experience. Customers consistently highlight the ease and... See more

Response time

Reviewers consistently express satisfaction with response times. Customers highlight prompt replies, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyon... See more

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2020 All rights reserved | Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 1 out of 5 stars

Spammers

Spammers. I have not contacted for 5 years. And I have never used their service. Yet I am receiving illegal marketing emails, specifically from Taranaki, Wayne Collier. It is is illegal to send this opt-out marketing email in New Zealand

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Shane is awesome to deal with and he works hard to get the best deal for his clients. We changed banks and switched mortgages over to another bank for better deals and he sorts it all out so the process is smooth and not difficult at all. It was well worth doing and we highly recommend and trust Shane. He is an easygoing guy who knows his stuff. We are really happy with the changes that have been made. If you are considering financial moves or want honest advice and support, he’s your guy!
Cheers Shane (Kellie and Troy)

October 22, 2025
Rated 5 out of 5 stars

Mike Pero Mortgages

Mike Pero Mortgages
I have found our experience efficient and quick. Which we needed. The communication was clear, which made everything easy to understand.
Paula Hansen

October 3, 2025
Rated 5 out of 5 stars

James- best broker in Palmie!

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result for us. We were highly impressed with his excellent communication skills, ensuring we were kept updated and thoroughly informed throughout. We can’t thank James enough for all his hard work and expertise. Highly recommend James to anyone needing a mortgage. Forget the rest- go for the best!

October 21, 2025
Rated 5 out of 5 stars

Great service definitely recommend

At first It took a long time to get what I needed to make a plan and application but Russell helped me through every process step by step every chance he could to get the result I desired! And now myself and my kids are in our new home! I'm amazed at the house I could buy and was definitely worth waiting for the right home. I'm so glad we didn't take the first house I thought I could afford because we got something we love in the end! No big renos nessasery. I trust his methods and appreciated him fitting me into his weekends

October 10, 2025
Rated 5 out of 5 stars

Highly recommend Gina and Mike Pero Mortgages

Gina at Mike Pero Mortgages made the process so easy, simple and stress free. Always had all the options and information ready so was great that Gina and Mike Pero Mortgages came highly recommended to help us through this process. Highly recommend Gina

October 20, 2025
Rated 5 out of 5 stars

Tim is very friendly

Tim is very friendly. Excellent communication and very knowledgeable. Very happy with the service he provided for us, getting us exactly what we needed.

September 12, 2025
Rated 5 out of 5 stars

To Daniel Fan,

To Daniel Fan,

I just wanted to take a moment to sincerely thank you for the outstanding job you’ve done in helping us search for our new home. Your professionalism, patience, and dedication have made this entire process so much smoother and less stressful than we ever imagined it could be.

We’ve truly appreciated your honest advice, prompt responses, and the time you’ve taken to understand exactly what we’re looking for. It means a lot to have someone in our corner who genuinely cares about finding the right fit—not just closing a deal.

Looking forward to what’s ahead, and we’re feeling very confident with you guiding us through this journey.

Thanks again for everything!

Warm regards,
Sitiveni&Maopa Lei

September 29, 2025
Rated 5 out of 5 stars

10/10!

Wayne was extremely knowledgeable and so very helpful. Helped with any question, big or small. He is extremely easy to work with and to get along with. He made buying our house so easy and stress free. Couldn't recommend him enough!

September 30, 2025
Rated 5 out of 5 stars

Amazing services

Amazing services. I will give 10 Stars if I can. Nigel keeps us inform for every steps in the way. Thank you so much

October 16, 2025
Rated 5 out of 5 stars

Great Experience

Scott walked us through the whole process which as first home buyers was very daunting. He made thinhs uncomplicated and was super responsive to all forms of communication.

August 25, 2025

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