Mike Pero Mortgages Reviews 3,965

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure all needs are met and processes are clear and stress-free. Many consumers emphasize the staff's extensive knowledge and expertise, which significantly contributes to a seamless and easy experience.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, knowledge,... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyon... See more

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2020 All rights reserved | Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Expert and amazing help!

Dane was always available to talk and help. He gave expert advice. We were brand new to buying a house. We are so thankful to have had Dane's help with buying a house and all the forms and financial side of things. We didn't know what we were doing, but he knew really well and led us every step of the way. Thanks Dane!

September 30, 2025
Rated 5 out of 5 stars

Professional, Patient, and Extremely Helpful

I’m from another country where the process of buying a property is quite different, so Dan’s help was incredibly important in making me feel confident that I was doing everything right throughout the process. He guided me through each step, recommended excellent lawyers, and supported me with all the bank’s requirements. I truly appreciate his patience and professionalism — it made the whole experience much easier and less stressful.

September 26, 2025
Rated 5 out of 5 stars

The team you want behind you

James and Dean made the process easy. Explaining things I didn't understand, answering my calls and emails after hours to get the purchase over the line in time

October 3, 2025
Rated 5 out of 5 stars

Great Service

Couldn't be happier with Andrew's service. Super helpful, friendly and professional. Highly recommended.

September 20, 2025
Rated 5 out of 5 stars

Highly recommend Donald Stevenson from Mike Pero

I was dealing with another mortgage broker and was getting frustrated with the lack of understanding of what my vision was
Once I spoke with Donald and went through what I needed, not only did he understand he took the reigns and got me to the final dream property
I would highly recommend Donald to anyone wanting a mortgage he has so much knowledge and takes the pain out of dealing with the banks

October 12, 2025
Rated 5 out of 5 stars

Great service

Logan as always so easy to work with and answered any questions we had . We have used Logan multiple times and never disappointed with his service always accomodating and works with you . Thanks Logan 😊

August 25, 2025
Rated 5 out of 5 stars

Friendly, Reliable, and Always On Point

Working with Scott was an absolute pleasure from start to finish. He was super friendly, approachable, and made the entire process feel smooth and stress-free. I never felt like any question was too small or silly, His clear communication and genuine support made a potentially overwhelming experience feel manageable and even enjoyable. If you're looking for someone who combines expertise with a warm, down-to-earth approach, I can't recommend him enough!

September 20, 2025
Rated 5 out of 5 stars

Dane was awesome to deal with

Dane was awesome to deal with. He was always so quick to respond to any questions I had. He was professional and personable which made him very approachable.
Working through the process was an easy and enjoyable experience.
I would be happy to work with Dane again

October 10, 2025
Rated 5 out of 5 stars

Scott was absolutely fantastic

Scott was absolutely fantastic. He helped us understand everything and made what we thought was impossible, a reality. It wasn’t smooth sailing during our time but Scott was there every step of the way.

September 26, 2025
Rated 5 out of 5 stars

Excellent service and support.

James and the team have been absolutely amazing to work with. They're so easy to talk to, happy to explain everything clearly, and offer different options to help you find what works best. They also reply to emails and messages really quickly, which made the whole process smooth and stress- free. Truly appreciate all their help. Highly recommend James.

September 25, 2025
Rated 5 out of 5 stars

Our dream home became a reality thanks to Gina

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyond the whole way, always patient, super quick to reply, and made everything feel way less stressful than it could’ve been. We’re so grateful for all her help and can’t recommend her enough!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Steve was a financial encyclopedia

Steve listened and guided us into the best set up for our first home mortgage.

We had a terrible experience with our current bank. Steve applied to 3 banks on our behalf so we could find the best deal. Thanks it was a easy process.

October 1, 2025

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