MobilityPlus Wheelchairs Reviews 8,634

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their durability and excellent value. Many appreciate the efficient delivery service, with items often arriving quickly, sometimes even the next day. The staff are frequently commended for being friendly, helpful, and knowledgeable, providing great service and support. However, some customers also noted issues with delivery, mentioning delays, missed appointments, or problems with the delivery personnel. A few people experienced initial product issues, such as damaged items or missing parts, though these were generally resolved by the company's after-sales team.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the quality and functionality of items like... See more

Delivery service

Customers had positive experiences with delivery services, frequently praising the speed and efficiency. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Quality

People report positive experiences with quality, often describing products like wheelchairs, scooters, and... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the staff for being friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, helpful and knowledgeable staff and no pressure to buy. Getting a mobility scooter was a big decision for us but visiting the Worksop store and getting to try one was invaluable. We even got... See more

Rated 5 out of 5 stars

Having recently purchased the ranger xl powerchair, I wanted to buy the portable hoist so my carers wont struggle to get the powerchair lifted up into their cars. I had an issue with the first hoist a... See more

Rated 5 out of 5 stars

I was going on holiday in just over a week when the footplate of my wheelchair was damaged. The standard timeframe for repairs is 7 working days but Mobility Plus picked up, repaired the footplate of... See more

Rated 5 out of 5 stars

Fantastic Customer Service Listen to me understood and delivered what I needed This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them not... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Purchasing was fine and easy to do but…

Purchasing was fine and easy to do but delivery well we missed delivery due to not receiving a time slot from DX so spoke via email to someone from your company they said it was because I didn’t leave a contact number so they forwarded my contact number over to DX for next day delivery but still DIDNT recieve a time slot so that was pointless , your advisor offered a product for free which I agreed to still NOT received it or got any more feedback from her! So will be leaving this review on trip advisor to make others aware as I spent over £800 with you and certainly won’t be bothering again!

May 12, 2026
Rated 5 out of 5 stars

Scooter arrived as described and was…

Bought for my mother, and it has given her independence back. The scooter arrived exactly as described and was easy to assemble.
Delivery was smooth with no issues, and the driver was very helpful.
Overall, a very good experience – I would definitely buy again.

May 11, 2026
Rated 5 out of 5 stars

Quick and easily delivered took it out…

Quick and easily delivered took it out of box charged it and all ready to go fantastic mobility scooter nice and light and I bought a cover for it which makes it much easier to pulled along on its wheels unprotects your scooter from getting scratched was not sure how to remove battery to rang the company. Spoke to a lovely lady who told me how to remove the battery but also sent me a video of someone doing it which made it much easier. Also l purchased a spare battery for only just over £100 well worth it so can go without the fear of battery running out also if you do buy a cover I thought it didn’t fit at first until I realised you need to put your handlebars down first lol

May 7, 2026
Rated 5 out of 5 stars

Never had any problems at all

Never had any problems at all . Ordering was no problem and having it delivered the very next day was excellent. The only problem I had was with the delivery man. Knocked once and by the time I got to the door he was going into his van and had left my package outside the door and I had to struggle to try to bring it indoors. But from your side I was very delighted with the service and my rollator

May 8, 2026

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