MobilityPlus Wheelchairs Reviews 8,634

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their durability and excellent value. Many appreciate the efficient delivery service, with items often arriving quickly, sometimes even the next day. The staff are frequently commended for being friendly, helpful, and knowledgeable, providing great service and support. However, some customers also noted issues with delivery, mentioning delays, missed appointments, or problems with the delivery personnel. A few people experienced initial product issues, such as damaged items or missing parts, though these were generally resolved by the company's after-sales team.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the quality and functionality of items like... See more

Delivery service

Customers had positive experiences with delivery services, frequently praising the speed and efficiency. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Quality

People report positive experiences with quality, often describing products like wheelchairs, scooters, and... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the staff for being friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, helpful and knowledgeable staff and no pressure to buy. Getting a mobility scooter was a big decision for us but visiting the Worksop store and getting to try one was invaluable. We even got... See more

Rated 5 out of 5 stars

Having recently purchased the ranger xl powerchair, I wanted to buy the portable hoist so my carers wont struggle to get the powerchair lifted up into their cars. I had an issue with the first hoist a... See more

Rated 5 out of 5 stars

I was going on holiday in just over a week when the footplate of my wheelchair was damaged. The standard timeframe for repairs is 7 working days but Mobility Plus picked up, repaired the footplate of... See more

Rated 5 out of 5 stars

Fantastic Customer Service Listen to me understood and delivered what I needed This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them not... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

The staff have been very helpful however..

The staff have been very helpful, however we have had multiple problems with delivery’s. Our first wheel chair arrived damaged. So we had to send that back and received a new one. The new one was then delivered with no cushions. We was told the cushions would be delivered the next day, which never happened. Then when we did get the delivery.. there was only one cushion instead of two.
We have today finally received both cushions and I hope this will all be resolved. But we have had a lot of messing

May 5, 2026
Rated 5 out of 5 stars

What an amazing company

What an amazing company! Just recently rang to buy my dad a rollator, as I had purchased a manual wheelchair a couple of years ago and had remembered how great their service was then! Absolutely no change, still wonderful, helpful and caring staff and speedy delivery! It arrived the next day and was so easy to put together, best of all my dad loves it. thank you Mobility Plus, would highly recommend.

May 8, 2026
Rated 5 out of 5 stars

Personal contact - great service

Needed new handgrips for my rollator. My local disability store were unable to supply them so I called the original maker. They had the correct items in stock and ordered them for me. They arrived via courier within two working days. Great personal service

May 1, 2026
Rated 5 out of 5 stars

Mobility plus

Thank you Mobility plus for delivering my new PowerChair in great working order. Still getting the use to my new power chair but can honestly say it’s very well made and very sturdy goes up to 26miles on one charge of batteries. And can definitely recommend to everyone to choose a product from Mobility plus

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, competitive price and high quality product. The only improvement I would recommend to the walkers is to enable two walking sticks to the accommodated by the stick holder

May 8, 2026
Rated 5 out of 5 stars

Absolutely love this scooter and So…

Absolutely love this scooter and So comfortable and exactly my Husband needs. easy enough to fold up and lift into the boot. Been delivered next day and order another Battery that was out off stock but it came within a week so was so happy.
Jenny was very helpful on the phone.
J Blair

May 1, 2026
Rated 5 out of 5 stars

Sorted

Bought mobility scooter all good,asked for extra battery company let me know when in phoned bought delivered excellent company to do business with

May 8, 2026
Rated 5 out of 5 stars

I have two upright walkers

I have two upright walkers, With the first I was being stopped daily, So I let folks try walking...turning...lifting
the item,I broke it. any how a Lady could not leave her home,but got a chance to a ground floor flat,her son mended my old walker,Well in her new home she went out into the garden with the walker and stayed for 3hours. I with my new walker [which is the only reason I get out daily shopping/meetings, walking in gardens,carrying parcels ect and at 84 with "C,O.P.D" It is important for me to walk! upright !!!but when people ask I let them try the .....WALKER!!!!!!! from"Mobility Plus Wheels G.M.Fraser[ Miss] 0207 828 6733 [ 20/o4/26]

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly staff, great test track, great delivery, great power chairs!

The staff at the new Worksop showroom couldn't have been more helpful. The perfect buying experince - friendly, professional, knowledgeable but no pressure and I could take all the time I needed. They also got me the first time customer discount I had been offered online, which was much appreciated.

I went to look at the Ranger XL and ended up trying a Nova on the test track there, which they said would probably be more suited to my needs. I wanted a purple one so they ordered one for me which arrived on the stated day about a week later. I've since tried out my Nova on an afternoon out and they were right - it suits me perfectly. I love it! Looks great and makes so many more things accessible.

I've since ordered a spare battery online and that was also easy. It arrived the following day.

May 6, 2026

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