MobilityPlus Wheelchairs Reviews 8,628

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their durability and excellent value. Many appreciate the efficient delivery service, with items often arriving quickly, sometimes even the next day. The staff are frequently commended for being friendly, helpful, and knowledgeable, providing great service and support. However, some customers also noted issues with delivery, mentioning delays, missed appointments, or problems with the delivery personnel. A few people experienced initial product issues, such as damaged items or missing parts, though these were generally resolved by the company's after-sales team.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the quality and functionality of items like... See more

Delivery service

Customers had positive experiences with delivery services, frequently praising the speed and efficiency. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Quality

People report positive experiences with quality, often describing products like wheelchairs, scooters, and... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the staff for being friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, helpful and knowledgeable staff and no pressure to buy. Getting a mobility scooter was a big decision for us but visiting the Worksop store and getting to try one was invaluable. We even got... See more

Rated 5 out of 5 stars

Having recently purchased the ranger xl powerchair, I wanted to buy the portable hoist so my carers wont struggle to get the powerchair lifted up into their cars. I had an issue with the first hoist a... See more

Rated 5 out of 5 stars

I was going on holiday in just over a week when the footplate of my wheelchair was damaged. The standard timeframe for repairs is 7 working days but Mobility Plus picked up, repaired the footplate of... See more

Rated 5 out of 5 stars

Fantastic Customer Service Listen to me understood and delivered what I needed This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them not... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The staff are very helpful when…

The staff are very helpful when ordering what I wanted I would recommend mobility plus to family and friends I needed a spare battery for my scooter because I was going away and they was out of stock and they got me one for me very quickly excellent service

May 5, 2026
Rated 5 out of 5 stars

Great chair

Great chair, only thing we’d change is the knob as it hurts the hand after a while. Otherwise can’t fault it so far 😊

May 9, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, the scooter came when they said it would.
We would highly recommend the stealth folding scooter, it has made getting mom out and about so much easier.

April 27, 2026
Rated 5 out of 5 stars

Knowledgeable.

Knowledgeable.. helpful.. execelant service
Polite .. even for spare parts as well as new
Thoroughly recommended

April 27, 2026
Rated 5 out of 5 stars

This is my 3rd wheelchair from mobility…

This is my 3rd wheelchair from mobility plus.
I absolutely love this model.
It’s very comfortable and easy to use.
The solid wheels and suspension give me reassurance that no flat tires and a lessening of shock spinal pain.
Came on time and the lad helped push it into my flat.
So easy to order and the service was excellent.

April 24, 2026
Rated 5 out of 5 stars

Good website

Good website, all the information i needed, easy to order. Really pleased with my new scooter. Only issue was delivery company cancelled delivery on the due day, item was delivered following day but 3 hours later than expected

April 27, 2026
Rated 3 out of 5 stars

Not Sure I can Recommend it

Well made and light. However 2 main faults. The seating arrangement is far too narrow for a well built person. The back wheel set up is very wide making it more suitable for shopping than in the house.
Definitely a try before buy. Big advantage is that it folds up quite narrow

May 1, 2026
Rated 4 out of 5 stars

An OK experience

An OK experience. You had a good looking product and it arrived promptly. Assembly was ok but the Allen key required to fix maladjusted brakes was not provided. A couple of wheels are out of “true” roundness. Let’s give it a run or two.

April 23, 2026
Rated 5 out of 5 stars

Excellent service.i came unstuck…

Excellent service.i came unstuck attaching the joystick because i was doing it incorrectly but mobilty plus got me back on track immediatley by sending me a video.fab electric wheelchair my husband loves it especially the extra wide seat.

May 1, 2026
Rated 4 out of 5 stars

Delivery

Fast delivery. Good understanding on the website of the product. Reasonable price. So far seems good quality

April 24, 2026

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