Our experience with Modular Closets was more than we could have hoped for. First, they responded in very short order to our request for help in designing our new closet. Next we met by phone with E... See more
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Review summary
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I being dealing with Designer Beth Dwek and Customer support Clara Jacobs. Beth was an excellent designer with mind of full of ideas to support your final goal. Clara with an amazing customer supp... See more
Company replied
Was skeptical at first, but once the product arrived and installed, it was perfect. Only concern was delivery. Had to break down the pallet and help carry to my condo. Better comms needed for sure abo... See more
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Outstanding process and product. The designer listened to my requirements and provided the perfect design within hours. I was particularly impressed by how well the shelved perfectly fit into the spac... See more
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Company details
Written by the company
Design Your Own Closet- Save Hundreds With Our Affordable, Easy To Assemble, High-Quality Modular Closet Systems, And Organizers.
Contact info
1985 Rutgers University BLVD, 08701, Lakewood Township, United States
- 8449694247
- support@modularclosets.com
- modularclosets.com
4.6
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 24 hours
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Master Bedroom Closet remodel. Was frustrated trying to remodel my…
Was frustrated trying to remodel my closet by myself. Called Jerry at Modular Closets and he designed a closet using my measurements and choices right over the phone! Items shipped and arrived organized and on time. Assembly took time but the easy to follow direction booklet made that part easy! And when I had a question or wanted to modify, Modular reps were very helpful right over the phone! Happy with the product and ease of assembly.
December 11, 2025
Reply from Modular Closets
Thanks for the kind words, Tom! We're thrilled that Jerry and the rest of the team were able to help bring your closet design to life and were easy to reach with any questions or modifications. Here's to many more years of enjoying your beautiful space!
Reply from Modular Closets
Thanks for leaving a review, John! We're thrilled to hear that the assembly went smoothly and are glad that you are happy with the finished product. Wishing you many years of organization and calm!
Reply from Modular Closets
Thanks for leaving a review, Bobbie! We're glad to hear that everything went well for you and hope you enjoy the seamless transition to your newly organized and functional lifestyle!
Not worth it…
Instructions are horrible and not specified for all layouts and pieces. Overpriced as well
December 17, 2025
Reply from Modular Closets
Thanks for sharing your experience, Joseph. We’re sorry to hear that the instructions were a challenge. We want our products to feel worth the investment, and it sounds like the assembly for some of the modules fell short. We’d like to make this right. Please reach out directly to our customer support manager at 732.201.6481 so we can assist you personally.
Horrible quality with the latest piece…
Horrible quality with the latest piece I ordered. the back piece of my shelf is half an inch too short. Looks so bad in my closet. As well as the inner wood pieces were speckled with paint and had some visible dents. Too expensive too not be perfect honestly
February 14, 2026
Reply from Modular Closets
Thanks for sharing your experience, Anna. We appreciate you bringing these details to our attention as our goal is always a high standard of quality and functionality. We apologize that these specific components were not up to our usual quality standards and we would like to make things right for you immediately. Please feel free to call our customer support manager at 732.201.6481 so we can assist you directly.
Great product installed perfectly
December 23, 2025
Reply from Modular Closets
Thanks for taking the time to leave a review, Roy! We're thrilled to hear that the installation process went smoothly and that you are satisfied with the finished product. Here's to enjoying the organization your new closet brings for many years to come!
Customer Service was responsive and…
Customer Service was responsive and everything was handled in a timely manner.
January 19, 2026
Reply from Modular Closets
Thanks for sharing your experience, Lousie! We're thrilled to hear that our customer service was able to help you out and hope you enjoy your newly designed space for many years to come!
The design help mattered most
The design help to get the most out of our closet was very appreciated. The closet quality is great and it was relatively easy to put together, as long as we took our time to do it right. Modular Closet also replaced some defective door hinges. Ended up with a beautiful master closet.
December 18, 2025
Reply from Modular Closets
We appreciate the kind words, Joseph! We are glad our team was able to assist with your layout, that you had an easy time assembling your closet, and that you are loving the quality and aesthetics of your new master closet. Here's to many years of organization and calm with your newly designed space!
Great experience good prices and…
Great experience good prices and excellent to work with
December 17, 2025
Reply from Modular Closets
Thanks for leaving us a review, Tyler! We're glad that you had smooth experience and that you are pleased with the cost and functionality of your new closet. Wishing you the best with your newly organized space!
Love my modular closets
Love my modular closets - great customer service - great pricing and quality materials - website is easy to use
December 18, 2025
Reply from Modular Closets
Thank you for the kind words, Karen! It's wonderful to hear that we were able to help you get the high-end look you wanted at a great price and that you found the entire process so seamless. Cheers to a beautifully organized home!
Happy with our new closet
The designer called us at home and we spoke for about 30 minutes to finalize the design. She was helpful and made suggestions to change the design. Installation was simple once we got the hang of the process. The boxes and hardware were nicely labeled and coordinated with the design plan.
December 17, 2025
Reply from Modular Closets
Thanks for the review, Timothy! It’s great to hear that the 30-minute design call was helpful and that the designer’s suggestions improved your final setup. We’re glad the labeled components and clear instructions made for a smooth assembly. Wishing you many years of calm and organization with your new space!
The design process was a breeze!
The design process was a breeze. Even when I discovered during assembly that one of my initial measurements was off by 2 inches, they sent the parts to fix it at NO COST, and overnight!
December 11, 2025
Reply from Modular Closets
Thanks for leaving a review! We're thrilled our designer’s product knowledge made the design process a breeze and are glad we could resolve that measurement adjustment and get the right components to you so your installation could stay on track. We hope you continue to enjoy your new closet for many years to come!
Incredible quality at an unbeatable…
Incredible quality at an unbeatable price! I had quotes done by a privately owned custom closet installer, California Closets, and Closets by Design. My closets are more elevated with the shaker fronts and custom knobs than other companies and it’s only 1/3-1/4 of the cost of what closet installers quoted me. I would recommend taking a 1-2 days to put all of them together and another day to install them. I completed my entire master bedroom closet and have ordered from here twice. My family was amazed at how professional it looks. They have a lifetime customer.
December 11, 2025
Reply from Modular Closets
Thanks for the wonderful review, Rachel! We're absolutely thrilled that our system provided the quality and functionality you were looking for at such a great price. We're glad that you and your family were amazed by the finished result, and are honored to have earned a lifetime customer! Wishing you many years of organization and calm!
It all started with the young woman who…
It all started with the young woman who helped me plan out my closet with my measurements. Then I had to figure out how to assemble all of my separate cabinets, I was able to do it all by myself over the weekend. More importantly my wife loved it. Thanks
December 18, 2025
Reply from Modular Closets
Thanks for sharing your experience, John! We’re glad our designer’s product knowledge helped create a layout that utilized your measurements perfectly and that the closet assembly went smoothly. We hope that both you and your wife continue to enjoy the new space for many years to come!
Reply from Modular Closets
Thank you for the kind words, Monica! We're happy to hear that our simple ordering process and affordable pricing exceeded your expectations and allowed for a quality, beautiful installation. Best of luck with your new space!
Great Service. Great Product
Sales help always available, great service. The profits is great quality and easy to install
December 16, 2025
Reply from Modular Closets
Thanks for the kind words! We’re happy to hear that you found our sales support helpful and that the quality of our system allowed for a simple and profitable installation. Wishing you the best as you continue to bring organization and calm to your clients' homes!
Great experience with Modular Closets
Was very happy with my experience! Online I decided to try out there free design service, and was blown away with what they sent back. The design was fabulous and the price more than reasonable. The designer, Bella was easy to work with and helped me tweak my design to perfect.
December 9, 2025
Reply from Modular Closets
Thanks for sharing your experience, John! We’re glad Bella’s product knowledge helped create a beautiful, custom layout that you loved and that the final design was both functional and affordable. We hope you enjoy your new closets for many years to come!
We love our modular closet
We love our modular closet. We had one in our last house but moved recently and really missed our modular closet. We bought for two different closets this time and are so excited to have our modular closets again. We did the design your own. The instructions are good but could be written a little better. It was easier to figure out the boxes by what the shipping slip said was in the package.
December 9, 2025
Reply from Modular Closets
Thanks for the review, Mikaela! We're so glad to hear that you missed your modular closets enough to install new ones in your new home and are happy you had an easy time with the online design tool. Wishing you many calm and organized years in your new home!
Great Option to Custom Cabinets
The design process was easy and comprehensive. Closet units went together easy and could be expanded with out problems. The white color brightens the walk-in closet and look great. I reviewed several companies and I settled on Modular Closets. Would recommend without reservations.
December 16, 2025
Reply from Modular Closets
Thanks for the recommendation, Dennis! We're glad to hear that you had a smooth design and installation process and that the color and finished closet look amazing. Best of luck with your new space!
The final result is great
The final result is great. Prior to buying we really looked around and this seemed like the best affordable quality solution. This system moved our closets from ugly, poorly organized, and nonfunctional to attractive, organized, and functional. When we open our wide folding door closet, it is a wonder to behold. We are really tickled with the result.
I would note: it took a bit to get the hang of assembling each section. Everything is there and clearly organized- it just takes time to figure out. Thus, it took us longer than we had planned (requiring a night’s sleep with piles of clothing about until we could finish the next day.) Also, we learned that the framing in our closet is unevenly spaced and with stretches without framing that exceeded the width of the modules. So... we attached the system every place that we could and then attached intermediate pieces to one another. This method is spelled out in the instructions and everything seems secure.
December 9, 2025
Reply from Modular Closets
Thanks for leaving sucha wonderful review, Mark! We're thrilled to hear that Modular Closets helped transfrom your closet and create a functional, aesthetic space that you both love. Here's to many calm an organized years ahead!
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