The best service, clear, quick no hidden fees, can be transfer by MasterCard and others, besides that receiver can get cash, own currency and get to their credit cards as well! The customer support... See more
Company replied
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Absolutely awful experience to be registered in this company. The copies of my driving licence with my address, passport, selfie are not enough. Mobile phone bill's copy is not acceptable. But we have... See more
Company replied
They have been helpful every time when I needed them, but, owner of this company seems not a wise man, as he still didn’t invested into their money platform, where ever you go it takes ages to process... See more
Company replied
Very difficult to use, very limited functionality. You can’t add a card via the app, needs to be done by a complex process involving sending a bank statement by email, and then also sending an email t... See more
Company replied
Company details
Written by the company
MoneyTO Ltd is a money transfer company. Our customers enjoy low fees, excellent exchange rates and the convenience of online and mobile money transfers. Both VISA and MC accepted.
Contact info
25 Cabot Square, E14 4QZ, London, United Kingdom
- +442032912628
- info@moneyto.co.uk
- moneyto.co.uk
3.6
Average
300 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the best money transfer company…
This is the best money transfer company I have ever seen. Super easy, super fast and absolutely amazing support. Thank you all very much for your help and especially I want to thank Mrs. Diana and Mrs. Maria for their professionalism, intelligence, patience and help!!!
January 30, 2024
Unprompted review
Reply from MoneyTO
Thank you Ina for your time to leave such a great review! We will definitely pass your kind words towards our team!
Have a great day,
The MoneyTo team
This is best money transfer company
This is best money transfer company I ever have seen. Super easy, super fast and absolutely amazing customer support.
May 12, 2023
Unprompted review
Reply from MoneyTO
Hi Tigran,
Thanks a lot for your time to leave a fantastic feedback! We look forward to hearing from you again soon.
All the best,
The MoneyTO team
Outstanding service
As other clients mentioned the registration process is a bit too technical, but the customer support is outstanding. Tatiana was extremely helpful, knowledgeable and professional! Would absolutely recommend this service.
September 26, 2022
Unprompted review
Reply from MoneyTO
Hi Irina, Thank you very much for finding the time to leave a feedback. We will definitely pass the compliments to Mrs.Tatiana. Regarding the registration process, the MoneyTO needs to comply to the regulators laws, that's why the whole process might look a bit technical. However we are proud to help our clients to send money transfers abroad.
Best regards,
The MoneyTO team
An Excellent and Reliable Service
I would like to express my sincere words of thanks to the MoneyTo team. It was the first time when I had to use such kind of service to receive money. Amazing service in a really challenging situation - from registration that involved a lot of technical issues to the last stage of the process that was receiving money. Great support through all stages of the process, clear explanations, passion and care for customers, extremely knowledgeable and supportive. I would honestly be lost without your assistance, and it is all about Diana Cemirtan. Diana made the process smooth and stress-free. Thank you for your patience, attention, time and support. It made me feel valued. I am extremely pleased with an excellent and reliable service. Great team and reliable company! I will definitely recommend your company to my friends and acquaintances. Thank you!
May 17, 2022
Unprompted review
Reply from MoneyTO
Hi Lilly,
Thank you very much for your kind words towards our lovely team! We will definitely pass your compliments to Diana. We look forward to hearing from you again soon.
All the best,
The MoneyTO team
Very difficult to use
Very difficult to use, very limited functionality. You can’t add a card via the app, needs to be done by a complex process involving sending a bank statement by email, and then also sending an email to confirm each transfer.
May 2, 2022
Unprompted review
Reply from MoneyTO
Hi there,
We are sorry for your experience with MoneyTO. We would like to inform you that you can add a card via app without sending the bank statement to us. We are asking from the customers for additional documents as a part of our AML policy. Customer satisfaction is very important to us, if you would like to discuss our policy or anything else further, please do get in touch with our customers department at 02032912628.
Best regards,
The MoneyTO team
All the problems I had with the whys…
All the problems I had with the whys and wherefores were answered swiftly, lucidly and politely enough for my Edwardian aunt to understand
April 26, 2022
Unprompted review
Reply from MoneyTO
Hi James,
Thank you very much for finding the time to leave a lovely review. We are glad to help each customer. We hope to see you again soon.
Have a great day,
The MoneyTO team
Thanks
Hi. Just wanted to share my experience with MONEYTO very easy and convenient safe money transfer app. Effortless everyday transactions anywhere. Thank you
April 20, 2022
Unprompted review
Reply from MoneyTO
Hi Nick,
Thank you very much for taking the time to leave your feedback. We look forward to seeing you again soon.
Best wishes,
The MoneyTo team
About 2 years I have use the Money to…
About 2 years I have use the Money to service and I am very happy with the service and how to quickly the girls sort any problems.
March 21, 2022
Unprompted review
Reply from MoneyTO
Hello Dumitru,
All of us at MoneyTO are glad that we were able to leave such a fantastic impression on you.
Thank you for such a fantastic review.
The MoneyTO team
Reply from MoneyTO
Hi Mr Rana,
Thank you very much for a positive feedback. We hope to see you again soon.
All the best,
The MoneyTO team
I am super pleased with their services
I am super pleased with their services. Always fast and straightforward! Great customer service too! Highly recommend.
December 1, 2021
Unprompted review
Reply from MoneyTO
Hi Svitlana,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We hope to see you again soon.
All the best,
The MoneyTO team
Been using Money To for at least 3…
Been using Money To for at least 3 years and I’m very happy. They offer a good and reliable service. Quick and easy to use
thank you very much indeed
November 20, 2021
Unprompted review
Reply from MoneyTO
Hi Dariana,
We would like to thank you for your time to leave us a feedback. Please continue to use our services.
All the best,
The MoneyTO team
Good one and Very professional team
I have not done any process yet, but the registration and account confirmation was very smooth, and thanks to the wonderful support. Thank you very much to Diana I appreciate the work you do and will be using it in the coming days
recommend it ✅✅✅
November 15, 2021
Unprompted review
Reply from MoneyTO
Hi Issam,
Thank you very much for you kind words towards the member of our team. We hope that you will enjoy, the MoneyTO services, and will definitely use us in the future, in order to send money transfers abroad.
Have a great day,
The MoneyTO team
Very Useful
I found it very useful.
Just a minor feedback. It could be more convenient if the application could store the bank account of receiver.
September 15, 2021
Unprompted review
Reply from MoneyTO
Hi Nishesh,
Thank you very much for your review. We appreciate your feedback, and we will definitely take it into account for our further updates.
All the best,
The MoneyTO team
Easy and excellent service good rate…
Easy and excellent service good rate too I am highly recommend all friends and relative tnx🙏🇳🇵
September 11, 2021
Unprompted review
Reply from MoneyTO
Hi Gam,
Thank you very much for your review and 5-star appreciation. Please, keep using our services.
Have a wonderful day,
The MoneyTO team
Enormously helpful
I am having lots of trouble trying to find outlets in Crimea. The staff have been very helpful and have gone to the extent of emailing me the addresses. I think this is above and beyond.
September 9, 2021
Unprompted review
Reply from MoneyTO
Hi Richard,
We are very pleased that you have enjoyed our customer service. We hope to see you again soon.
Have a great day,
The MoneyTO team
Excellent service with good rate and…
Excellent service with good rate and great app i am satisfied with the service.
September 8, 2021
Unprompted review
Reply from MoneyTO
Hi Nabin,
Thank you very much for finding the time to leave a feedback. Keep using MoneyTO services.
All the bestm
The MoneyTO team
I am using your services for the first…
I am using your services for the first time and I hope to be satisfied, so I will be able to remain a loyal customer!
September 1, 2021
Unprompted review
Reply from MoneyTO
Hi Lidia,
Thank you very much for leaving a feedback and 5-star rating. We hope to see you again soon.
Have a wonderful day,
The MoneyTO team
thank you for the very fast and…
thank you for the very fast and convenient service the operators speak with respect and disposition 🤗
August 21, 2021
Unprompted review
Reply from MoneyTO
Hi Ghena,
Thank you for taking the time to write us a great review. We are so pleased to hear you received amazing customer service from our staff and will pass on your compliments to our team.
All the best,
The MoneyTO team
Russia transfer
it is the only money transfer that will send to Russia you have been wonderful so easy and quick
August 20, 2021
Unprompted review
Reply from MoneyTO
Hi Philip,
Thank you very much for taking the time to leave a feedback. We are glad that you like our service, and we hope to see you again soon.
Have a wonderful day,
The MoneyTO team
I am using this service for 3 months &…
I am using this service for 3 months & I loved it!
August 14, 2021
Unprompted review
Reply from MoneyTO
Hi Biraj,
Thank you for leaving such a great review! We hope to see you again soon.
All the best,
The MoneyTO team
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