AVOID AVOID AVOID!!!! The worst company in the world! You can not get hold of them at all! My scooter came and within weeks had a malfunction. I sent it off to be repaired and this has now been 3 mont... See more
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See what reviewers are saying
My Jeep 2xe Camou Electric Scooter is outstanding. Super fast delivery. I even forgot to put my door number down, so I emailed customer service and was sorted out straight away. But like I said abso... See more
Active scooter large wheel scooter. Great quality delivery when promised, had now for 10 months over 1700km no problem ,battery life is now starting to drop, but used everyday for work 8km round trip... See more
Best service by customer even your product js fault too immediate assist and next day pick up and drop of your escooter. No extra charges all covered in warranty. Customer service is top notch. W... See more
Company details
Written by the company
Moov Electric is an online retailer selling high end e-scooters and e-bikes
Contact info
Currock Road Retail Park , Ca2 4as, Carlisle , United Kingdom
- 01228587807
- Info@moovelectric.co.uk
- moovelectric.co.uk
3.7
Average
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service.
Excellent customer service.
Friendly professional service.
Always available to answer any queries I had . Overall brilliant
Would definitely recommend to family and friends
March 13, 2024
Quick service
March 6, 2024
Delivered perfectly on time and the e…
Delivered perfectly on time and the e scooter is way better than expected especially on sport mode I love it freedom 😊
February 26, 2024
It’s great I believe the company is…
It’s great I believe the company is doing very well
February 19, 2024
Supper cool machine
The product is exactly what I ordered and supper cool, fast and efficient
February 5, 2024
Great customer service
Great customer service. Phoned to check my order before processing it despatched that day. Brilliant
February 1, 2024
Fantastic service
Fantastic service, customer service was responsive and extremely helpful, they went above and beyond. scooter arrived next day as said. Would 100% use again in future and highly recommend
January 30, 2024
Absolutely impeccable customer service.
Absolutely impeccable customer service.
Moov Electric, have a really great website with a brilliant selection of mobility vehicles whether it be scooters or ebike, the pricing is very very competitive.
Fast delivery just easy all round.
January 31, 2024
speedy delivery and great quality…
speedy delivery and great quality products 5 stars from me
January 26, 2024
Absolutely outstanding costumer…
Absolutely outstanding costumer service!!!
After place my order they started to have a winter sales and the Ducati Pro 3 I've bought become £150 cheaper and after contact the company they refund me the £150 promptly as courtesy with no questions ask. The overall experience was just amazing, very fast delivery as well and straight forward ordering system. 100% Recommend
Very good prices and much cheaper than all other companies.
January 19, 2024
Unprompted review
Very responsive customer service.
Very responsive customer service.
Placed an order right away. Had so much confidence straight away.
January 3, 2024
Helpful Staff!
I had a good experience with this seller. They went out of their way to help me and the delivery was fast. 👍
January 2, 2024
Excellent service
December 1, 2023
Quick
Quick, efficient service. Problem with the scooter we ordered but up graded us to a higher model for the same price.
November 22, 2023
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