Moovers Mobility Lovers Reviews 460

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and smoothness of the rental process. Many people appreciate the helpful, polite, and professional staff, often describing them as accommodating and friendly. The quality of the cars is frequently mentioned, with consumers noting they are clean, well-maintained, and often in new condition. However, some customers also noted issues with the location, specifically regarding finding the car or the drop-off spot. A few other people also felt that the staff could be rude or that there were attempts at upselling. There were also isolated reports of long waiting times for airport pickup.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Product

Reviewers highlight positive aspects of the product, with many customers praising the excellent condition of... See more

Location

Users describe ambiguous interactions with location. Many customers appreciate the convenience of the offices... See more

Quality

Consumers find quality to be positive. Many reviewers consistently praise the excellent condition of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moovers has now become my default hire company in Spain. Booking process very easy, staff always friendly and helpful. Return process easy. Transport to and from airport is frequent. The WhatsApp comm... See more

Company replied

Rated 5 out of 5 stars

Best rental company I've ever had, 4 times already. Three times in Alicante and now for the first time on Mallorca. Good selection of well kept cars, very clear and transparent all-in pricing, just tw... See more

Company replied

Rated 5 out of 5 stars

Hired a car from Moovers recently. Paid for highest level of covers when booking to avoid a credit card security deposit (as we not dot have credit cards). Paid around £3 a day extra to have a Mercede... See more

Company replied

Rated 5 out of 5 stars

I don’t write reviews often, however, Moovers is one of the best car rental companies which you can use. Friendly (personal!) service, clear instructions, they inspect the car before (they m... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

ES : Moovers Mobility Lovers somos el Rent a Car de la tranquilidad y la confianza. Encontrarás nuestras oficinas en el Aeropuerto de Alicante y en Dénia. Reserva con nuestra Tarifa Infinity , con seguro a todo riesgo y kilómetros ilimitados, para viajar sin preocupaciones con vehículos nuevos y premium. Puedes consultar todos las ofertas y condiciones en nuestra web, www.moovers.es. Elige entre más de 200 coches, y conduce el coche que elijas gracias a nuestros modelos garantizados. Gestiona todas tus reservas a través de la web, o por teléfono o WhatsApp, ¡como tu prefieras! Ven a visitarnos y recoger tu vehículo de 07:00 a 23:00 . GB : Moovers Mobility Lovers , we are a Car Hire focused in transparency, honesty and give you a piece of mind. You will find our office at Alicante Airport and Dénia. Hire your car with our Infinity Rate , a full package with unlimited millage and fully comprehensive insurance, made to travel hassle-free. You can find out more about our offers and terms and conditions on our website, www.moovers.es You will be able to chose between our more than 200 cars and drive the vehicle you have selected. Manage all your booking online, by phone or WhatsApp, up to you! Come to visit us and pick up your car from 07:00 to 23:00 .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

460 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 52% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Only hire with a boarding pass???

Booked online via Discover Cars (as I have done for many other rentals) it was for a car rental for that same day for a week long rental. I recieved a phonecall within 5 mins of completing the application, they asked for my flight number/boarding pass, I was already in Alicante so didn't have one, they said because of this they were unable to fulfill the rental. There has been no refund, so it cost me a weeks rental for them to make a 30 second phone call to me. This is not a good business ethic. Now after scanning through all the fine print, it does say that you need a flight number, although when filling in the form it wasnt mandatory. You'd think considering it took no time, effort or paperwork on their part that they would refund the rental, but No. I certainly wouldn't recommend this company. I happily and easily used Click Rent to get a rental in Alicante after this.

Having seen their other responses to 1 star reviews I wouldn't be surprised if they claim they dont know me...

November 3, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Hi Rob:
After carefully reviewing the two reviews you have posted about us on Google and Trustpilot, we are very pleased to know that you rented with ClickRent. We genuinely hope you have a very good experience with them.
We provide an exclusive airport service, and we do not deliver vehicles without a valid flight number that matches the return date of the vehicle. We called you immediately in order not to disrupt your plans
It is also important to clarify a few points:
Moovers cannot refund any amount that it has not charged, and in your case the reservation and payment were made entirely through Discover Cars, a platform that is completely independent from Moovers.
The conditions clearly state that a flight number is required for the delivery of the vehicle, meaning this information was available before confirming your reservation.
We understand that an experience like this can be frustrating, but in this case you rated us with one star without having booked directly with us or having used our services, which results in a review that does not reflect our actual operation.
Even so, we wish you all the best.

Kind regards.
Moovers Team

Rated 5 out of 5 stars

Good experience

Quick, friendly and transparent!

November 10, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you for your feedback! We’re glad you had a positive experience and appreciate your trust in us. Kind regards. Moovers team.

Rated 5 out of 5 stars

Highly recommend car hire co

Great efficient service. No up selling of insurance or scaremongering. Nice friendly staff. Got the car as booked. Lovely new car. Will use again.

October 23, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you John for your kind words! We’re glad you enjoyed a smooth and transparent experience with our team, and we look forward to assisting you again in the future.Kind regards. Moovers team.

Rated 5 out of 5 stars

Moovers has now become my default hire…

Moovers has now become my default hire company in Spain. Booking process very easy, staff always friendly and helpful. Return process easy. Transport to and from airport is frequent. The WhatsApp communications group is also excellent any messages are answered usually within minutes not hours. Cars also clean and well maintained. Real gem of a hire company and I've used many of the ona and off airport companies. Mark G.

October 21, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you Mark for your fantastic feedback! We’re thrilled to be your go-to hire company in Spain and glad our team, communication, and service exceeded your expectations.
Kind regards. Moovers Team.

Rated 5 out of 5 stars

Best rental company I've ever had

Best rental company I've ever had, 4 times already. Three times in Alicante and now for the first time on Mallorca. Good selection of well kept cars, very clear and transparent all-in pricing, just two all-in prices: basic and infinity, no hidden extra costs at all. Very easy communication by email, WhatsApp or phone.

October 13, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you for your continued trust and fantastic feedback! We’re delighted to know that our clear pricing, car selection, and communication make your experience smooth every time.
Kind regards. Moovers Team.

Rated 5 out of 5 stars

Great overall experience

Great overall experience, almost new car Mercedes GLA200D for great rate, easy remote pickup and return. Very professional contact, nice conversation with moovers team.

October 6, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you Hannes for your kind words! We’re glad you enjoyed the smooth process and professional service, and we look forward to assisting you again.
Kind regards. Moovers Team.

Rated 5 out of 5 stars

Great service

My second car rental experience with Moovers Airport Alicante everything went smooth from start to finish. I will definitely come back and I would recommend them to everyone looking to rent a car in Alicante.

September 27, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you Jimmy for your continued trust! We’re happy to hear everything went smoothly and we look forward to welcoming you back for your next rental.
Kind regards. Moovers Team.

Rated 5 out of 5 stars

Great Cars

Great Cars. Easy online check in service without delays for hours like main car rental companies at airport. Highly recommend.

September 20, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you Justinas for your recommendation! We’re glad you enjoyed our smooth online check-in process and service.
Best regards, Moovers Team

Rated 5 out of 5 stars

Happy with Moovers!

I don’t write reviews often, however, Moovers is one of the best car rental companies which you can use.

Friendly (personal!) service, clear instructions, they inspect the car before (they make lots of pictures) and do a quick check after.

Show that they withhold the deposit, but also show that they release it.

Car was in great condition and believe I got upgraded too!

Would recommend

September 24, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you Patrick for your detailed feedback! We’re delighted to hear you appreciated our friendly service, clear process, and well-maintained vehicles. We look forward to assisting you again.
Best regards, Moovers Team

Rated 5 out of 5 stars

Brilliant 🤩

Brilliant 🤩

September 21, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you Russell! We’re glad you had a great experience with us.
Best regards, Moovers Team

Rated 5 out of 5 stars

This will be the 3rd time I have used…

This will be the 3rd time I have used Moovers this year, such a fantastic hire car firm, the staff are so friendly, the service is A1 and the cars are always very well prepared, I will continue to keep hiring from them as I don’t think there is another company that can match them for service
Adrian T England

September 2, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you Adrian for your continued trust and loyalty! We’re thrilled to hear that our service and well-prepared cars keep meeting your expectations. We look forward to assisting you again.
Kind regards. Moovers Team.

Rated 5 out of 5 stars

Excellent booking and procedure

Excellent booking and procedure, very good communication and service, car as described in the booking.
Booking next time for sure.
Love it

August 28, 2025
Unprompted review
Moovers Mobility Lovers logo

Reply from Moovers Mobility Lovers

Thank you Andre for your kind feedback! We’re delighted that you enjoyed the booking process, communication, and service. We look forward to assisting you again next time.
Kind regards. Moovers Team.

Rated 5 out of 5 stars

Couldn’t recommend highly enough

Couldn’t recommend highly enough, brilliant experience all round!

August 24, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you so much, Mr. Williams! We’re delighted to hear you had such a brilliant experience with Moovers and that you recommend us so highly. Your kind words mean a lot to our team. We look forward to welcoming you back for another smooth car hire in Alicante!
Best regards
The Moovers Team

Rated 5 out of 5 stars

Thank you so much everything

Thank you so much everything! The car was amazing, it was easy to Pick it up and drop off! The stuff was kind and everything was perfect!

August 24, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you so much, Edina! We’re thrilled that everything was perfect, that you enjoyed the car, and that pickup and drop-off were easy. We’re glad you appreciated our team’s kindness. We look forward to seeing you again soon!
Best regards, Moovers Team

Rated 5 out of 5 stars

Easy, reasonable, remote and nice

Nice, reasonable Remote Rental Car option @PMI Airport without shuttle. Easy Access to P7 General Car park. Not the rental car park - need to be remembered when returning the car. All easy, online checkin and fast response via WhatsApp.

August 19, 2025
Unprompted review
Moovers Mobility Lovers logo

Reply from Moovers Mobility Lovers

Thank you for your review! We’re glad you enjoyed our remote rental option at PMI Airport and that everything was easy with online check-in and WhatsApp communication. Thanks also for noting the parking detail when returning the car. We hope to see you again soon!
Best regards, Moovers Team

Rated 5 out of 5 stars

My second experience with them and I…

My second experience with them and I couldn't be more satisfied, thanks again Moovers. Our experience with Moovers was great. The pickup and dropoff process was quick and easy, the car was in perfect condition, and the staff was very friendly and professional. I will definitely choose them again for my next trip. Highly recommended!

August 17, 2025
Unprompted review
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Reply from Moovers Mobility Lovers

Thank you very much, Mr. Kingsley! We’re thrilled to hear your second experience with us was excellent. We’re delighted you appreciated the quick pickup and dropoff, the car’s condition, and our friendly team. We look forward to welcoming you again on your next trip!
Best regards, Moovers Team

Rated 5 out of 5 stars

4 days in Mallorca with car

Easy, quick communication with the company and good experience

July 31, 2025
Unprompted review
Moovers Mobility Lovers logo

Reply from Moovers Mobility Lovers

Thank you, Mr. Hallerström! We’re glad the communication was easy and quick, and that you had a great experience with us. We hope to see you again soon!
Best regards, Moovers Team

Rated 5 out of 5 stars

Easy and convenient

Easy, fast, great price and brand-new car.

August 17, 2025
Unprompted review
Moovers Mobility Lovers logo

Reply from Moovers Mobility Lovers

¡Gracias Sr. Toman! Nos alegra saber que todo fue rápido y fácil, que disfrutó de un coche nuevo y que quedó satisfecho con el precio. ¡Esperamos verle de nuevo pronto!
Un saludo, equipo Moovers

Rated 5 out of 5 stars

The car that I rented was almost new

The car that I rented was almost new, full tank and clean. It was easy to pick up and leave, all trough the phone. I had no issue at all I will search for them in other countries as well. I recommend to take the full casco because the traffic in Mallorca is chaotic and will save you from a bad experience. Thank you Moovers for a good experience in visit in Mallorca!

August 12, 2025
Unprompted review
Moovers Mobility Lovers logo

Reply from Moovers Mobility Lovers

Thank you very much, Mr. Toderita! We’re glad everything went smoothly, from pickup to return, and that you enjoyed a nearly new, clean car. Taking full coverage is definitely a wise tip for driving in Mallorca . We hope to see you again, hopefully soon in other destinations as well!
Best regards, Moovers Team

Rated 5 out of 5 stars

Hire your car from Moovers at Alicante Airport

We have used Moovers many times now when arriving into Alicante. Always receive a good service and staff are always polite and friendly. Cars have been to a good spec. Process for suttle pick ups and drop offs to and from the airport and collection of cars have always been smooth. Would definitely recommend them to hire your car.

August 9, 2025
Unprompted review
Moovers Mobility Lovers logo

Reply from Moovers Mobility Lovers

Hello Mr. Velani! We’re thrilled to hear that, as a regular customer, you consistently enjoy excellent service with us. We love that you appreciate our friendly team, the quality of the cars, and the smooth airport shuttle service. Thank you for recommending us, and we look forward to seeing you many more times!
Best regards, Moovers Team

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