Morton Michel Reviews 797

Eloise was a great help today. Friendly and easy to talk to. Sorted my renewal out quickly and efficiently.

Very friendly and professional service. Gave clear information.

Fantastic service , accurate information, not at all pushy ,and Steve Hodgson is a legend, went the extra mile to get the best quote he could . Can't recommend this company enough you're in safe hands with these guys

This was the first time using Morton Michel for childcare insurance. I would highly recommend David Norman. He walked me throughout the whole process. He was professional, friendly, and
very patient. He explained everything really clearly to me and made it easy. The Flick staff training tool will be particularly helpful to my business and has already saved me a lot of money. Thank you, David. You took any of the worries I had away.

I have been a customer of Morton Michel for a long time for both my nanny and car insurance.

The staff are always lovely and friendly and answer queries quickly. This year I had queries about my car insurance which Sue handled quickly and efficiently, with a friendly and professional attitude.

Would highly recommend Morton Michel and send big thanks to Sue for her help.

Thankyou Amy Welby , very professional

I recently interacted with Steve Hodgson, who provided exceptional customer service. His professionalism, attentiveness, and willingness to go above and beyond to assist me truly stood out. Steve's friendly demeanour and clear communication made the entire experience seamless and enjoyable. I was thoroughly impressed by his dedication to ensuring my satisfaction and would highly recommend him as a customer service representative. Thank you for setting such a high standard for customer service excellence, you truly made my morning. You can tell your boss from me that you deserve a pay rise!

Having been a customer of Morton Michel for over 25 years I knew that my latest query would be dealt with promptly and efficiently, I was right, Lee was professional, knowledgeable and helpful. Thank you so much.

Great service! Easy to renew. Polite and helpful staff!

David that I dealt with at Morton Michel was very supportive and helpful. He reassured me that he would be able to help and within a few hours he had sorted everything out. I will be able to sleep tonight without worrying anymore!

I've used Morton Michel for the last 4 years, and assumed that they just provided me with insurance for my Wraparound Childcare provision.

I spoke to them yesterday asking for an idea on what our insurance cost would be as our usual Safeguarding training that we'd previously accessed for free, was now at a cost for 5 members of staff. After a 67% rent increase last year and trying to minimise cost increase to parents for childcare, we were becoming increasingly unviable as a business.

Jade told me about their Childcare Club, with access to free Level 3 safeguarding training through Flick training and arranged a log in for our staff. She also advised of other benefits available to all of my staff, which will be invaluable in helping to retain employees when the childcare staff market is so tricky at the moment.

I'm very grateful for their support in providing the benefits and will be using them again for the forseeable future.

Thank you.

I have known Joanna Iscru now for a few years, first meeting when she was unluckily assigned to our account after a number of issues and complaints I had been through, and in fairness to her I was pretty harsh to start with as was at that time at the end of my patience with MM.
However, over the months and years and many conversations I have had, a majority I would add being instigated by Joanna proactively calling to update me or just keep in touch, my faith in proper customer care / service has been more than restored.

It is a problem calling and getting through to Joanna although this is because she and the office are extremely busy, so if ever I need anything I simply email a request and shortly after I ALWAYS get a call back. If ever she has said she will call me back, for whatever reason, she has always called and if she says she will do something you can guarantee that she will do it when she said she would do it.

I cannot give Joanna enough praise, and without my experience of her great service and her bubbly personality, I’m certain that we would not still be customers of MM, for which Joanna is a massive credit ++

Over the years I’ve met many people good at their jobs, but in recent years I cannot recall anyone who has been anywhere near as good, efficient, personable, cheery and polite as Joanna is, in addition to of course really knowing her stuff inside out.

Thank you Joanna for your wonderful service. I am sure you will be a huge success and I wish you all the best.

I have been a customer of Morton Michel for 3 years. My renewal was due and a lovely lady named Elouise Osbourne rang me a few days before to arrange my renewal details. I couldn’t take the call there and then so she called me back at a more convenient time. Her manner was friendly, helpful and informative. I have always had great consistent customer service from Morton Michel and that’s why I continue to be a valued customer.

Jamilah was great to work with - provided me with different options to proceed with to accommodate my business needs, and efficiently presented the policy. Would highly recommend!

Very friendly and efficient service. Good value, very happy to renew my policy again! Thanks Eloise :)

We had a constantly changing situation where we wanted things altered and tweaked and whilst some found this challenging if you ask for Jamilah Edeor-Lawal she is outstanding. Even when I was making things complicated she was patient and it was clear her aim was to help me find a solution. If they keep her we will stay with them! Never met her. Don't know her personally but she was excellent

I spoke with Steven H, Very informative & friendly. I was in ratio this morning and he was very understanding when i needed to talk to someone.

The process was very smooth. I tried another company and go nowhere. Thank you for making it easy.

Antony Kone from Morton Michel was so so helpful, friendly and patient with all our insurance requirements, highly recommend.

Sue was really helpful from the moment we first spoke. One of the smoothest insurance policies I’ve ever had to sort ⭐️⭐️⭐️⭐️⭐️

I spoke with Dan a week prior to purchasing my Public Liability Insurance, after buying a franchise and having a meeting with him to show me all the perks of insuring myself and my business with Morton michel. He was really personable and clearly detailed everything they had to offer. When I decided to go ahead, he gave me a call and we went through everything very quickly and clearly and I was happy to do business with them. I can't wait to get stuck in to all the benefits that come with the insurance! Thank you Dan 😊